App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Knowledge Management Software Integrated with ServiceNow (2026)
Last updated: April 2026
34 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A single place for team communication and workflows
Read more about Slack
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaboration & content management platform
Read more about Microsoft SharePoint
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Platform for strategic product roadmapping
Read more about Aha!
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer support solution for B2B SaaS
Read more about TeamSupport
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service platform for unified support
Read more about JIRA Service Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A complete IT service management (ITSM) tool for business
Read more about Freshservice
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Track, find and know everything in under 30 seconds.
Read more about IT Glue
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Decision tree driven Interactive guides for customer service
Read more about Yonyx
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled experience orchestration platform
Read more about Genesys Cloud CX
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based knowledge management solution
Read more about Shelf
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Bring your frontline and office teams together
Read more about MangoApps
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The service management platform that makes service happen
Read more about TOPdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Intranet software and collaboration solutions.
Read more about Axero
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based digital presence platform
Read more about Yext
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Creates application instructions and step-by-step tutorials
Read more about iorad
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Helping employees succeed. Anytime, anywhere, with ease.
Read more about Jostle
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel communication platform for internal discovery
Read more about Igloo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Work as One
Read more about SocialChorus
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Knowledge Management Platform for Customer Service
Read more about USU Knowledge Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered intranet for communication and engagement.
Read more about Haiilo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Answers - Spot On!
Read more about Korra
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
LumApps is an Employee Experience SaaS Platform
Read more about LumApps
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered Knowledge Management Software
Read more about Empolis Industrial Knowledge
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Artificial Intelligence-based knowledge management solution
Read more about Capacity
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Agentic AI platform for enterprise service automation
Read more about Rezolve AI