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Agile CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Sales and marketing CRM for growing businesses
Table of Contents
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Agile CRM - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Agile CRM overview
Based on 524 verified user reviews
What is Agile CRM?
By industry, Agile CRM reviewers are most commonly professionals in marketing and advertising (16%). The most frequent use case for Agile CRM cited by reviewers is CRM (66% of reviewers).
What do users say about Agile CRM pricing?
Most reviewers consider Agile CRM to offer strong value for money, especially for startups, and they appreciate the generous free plan. Some users say advanced features require expensive upgrades, and some reviewers find pricing jumps steep for larger teams.
Starting price
Alternatives
with better value for money
Pros & Cons
Customer Relationship Management
Pricing
Lead Management
Email Management
Difficult cancellation and refund process
Cumbersome contact management
Agile CRM’s user interface
Agile CRM pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.1
Ease of use
4.0
Customer support
4.0
Reviews sentiment
What do users say about Agile CRM?
By industry, Agile CRM reviewers are most commonly professionals in marketing and advertising (16%). The most frequent use case for Agile CRM cited by reviewers is CRM (66% of reviewers).
Select to learn more
Who uses Agile CRM?
Based on 524 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Agile CRM's key features
Most critical features, based on insights from Agile CRM users:
All Agile CRM features
Features rating:
Agile CRM awards
Agile CRM alternatives
Agile CRM
Starting from
8.99
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Asana
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Agile CRM pricing
Pricing plans
Pricing details:
User opinions about Agile CRM price and value
Value for money rating:
Of 104 reviews that provide robust commentary on Agile CRM's price and value, 79% mention it in a positive light.
Most reviewers consider Agile CRM to offer strong value for money, especially for startups and small businesses. They appreciate the availability of a free plan that is not time-limited, allowing users to test and use core CRM, marketing, and support features for up to a certain number of users without upfront investment. Most users indicate that Agile CRM’s paid plans are more affordable than many competitors, with scalable options that grow with their business needs and do not strain cash flow. They find the inclusion of onboarding webinars and training resources at no extra cost to be a significant benefit. Some users say the free plan is useful for getting started, though they note that advanced features and integrations require upgrading to higher-tier plans. Some reviewers find that the jump in price between plans or for additional users and contacts can be steep, and they mention that certain functionalities—like unbranded emails or third-party integrations—are only available in the most expensive plans or require extra fees. Some users report that the monthly subscription is notably more expensive than longer-term commitments. Some reviewers feel that the cost can become high for larger teams or when fully utilizing all features.
, and
To see what individual users think of Agile CRM's cost and value, check out the review excerpts below.
Raúl F.
Gerente de Oficina de Administración de Proyectos (PMO Manager)
Jordan H.
Marketing Coordinator
Agile CRM integrations (121)
Integrations rated by users
We looked at 524 user reviews to identify which products are mentioned as Agile CRM integrations and how users feel about them.
Integration rating: 5.0 (1)
“2024 we have been using Adobe Commerce and we managed to fulfill 3 projects, Agile CRM helped!”
Marko S.
Administrator
Integration rating: 5.0 (1)
“Lead generation from Facebook needed to integrate to Agile for Lead Tracking”
Jennifer P.
Managing Member
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 3.0 (1)
Integration rating: 3.0 (1)
Agile CRM customer support
What do users say about Agile CRM customer support?
Customer support rating:
We analyzed 116 verified user reviews to identify positive and negative aspects of Agile CRM customer support.
A significant portion of users praise the onboarding team for providing helpful real-world guidance and best practices.
Frequently reported by users, chat and phone support are responsive, patient, and effective in resolving issues quickly.
A number of users highlight 24/7 training availability and knowledgeable staff who assist with setup and troubleshooting.
A minority of users report slow, unhelpful, or unresponsive support, with unresolved issues and language barriers.
Support options
Training options
To see what individual users say about Agile CRM's customer support, check out the review snippets below.
“The support team is very patient and they have schedules available for training 24*7 for each module and there is no restriction for training. ”
Slavica S.
Sales Operation Specialist
“The help section on their support side is weak but when you contact their support team through their online chat window they are fantastic.”
Mark P.
Mortgage Broker
“I spent three hours getting an absolutely ludicrous runaround with various support staff who would basically hang up and make me start over, before finally dealing with someone who admitted there was a problem, and they had no ETA on solving it.”
Luba S.
Consultant
Agile CRM FAQs
Agile CRM has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What is Agile CRM used for?
Agile CRM is an all-in-one platform with dedicated sales, marketing and service features. All-in-one: automates sales, marketing, and service into a single, unified platform to avoid data leaks and enable consistent messaging. Affordable: Modern features and integrations, easy implementation, and great support at an affordable price for small and growing businesses. Cloud-based SaaS service that is mobile-ready, fast, and simple to use. Agile delivers a turnkey, easy-to-use solution to overcome the inefficiencies and technical challenges in seamlessly integrating sales, marketing, and service efforts, and includes integrations with over 60 leading third-party applications. Agile CRM centralizes real-time customer data, making it readily accessible and actionable across all teams. Full telephony integration alongside marketing support for sending email newsletters, social campaigns and SMS texts. Agile CRM automates web engagement with customer-conscious messages, popups, offers, surveys and signup forms. Agile CRM has rich analytics and reporting features for monitoring business performance.
Q. What are the benefits of using Agile CRM?
Q. What languages does Agile CRM support?
Agile CRM supports the following languages:
English, French, Italian, Portuguese, Russian, Spanish
Q. Does Agile CRM support mobile devices?
Agile CRM supports the following devices:
Android, iPad, iPhone
Q. Does Agile CRM offer an API?
No, Agile CRM does not have an API available.
Q. What level of support does Agile CRM offer?
Agile CRM offers the following support options:
FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat
