AppFolio Property Manager - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate AppFolio Property Manager's comprehensive property management capabilities. They report it is user-friendly and helps track income, expenses, maintenance, and work orders efficiently. Users find it beneficial for posting vacancies online, customizing reports, and providing 24/7 access to property accounting for owners. They highlight its ability to keep properties organized and streamline daily business operations, making it a valuable tool for property managers and tenants alike. Of the 20 AppFolio Property Manager users who gave detailed accounts of their use of Property Management, 100% rated this feature as important or highly important.

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“The company provides little insight into the software, leaves it to the property managers to expedite and handle.”

RC

Roy C.

Director

Highly relevant

“I use AppFolio Property Manager for property management.”

Ajay P.

President

“Lots of features, integrations, and ways to make running a property management company easier.”

RM

Ryan M.

Property manager

Reviewers indicate that AppFolio Property Manager's lease tracking capabilities are highly valuable. They appreciate the reminders for lease renewals, the ability to access lease agreements 24/7, and the ease of tracking renewals and new leases. Users report that the dashboard and reporting options make it simple to manage lease expirations and move-ins. They also find it helpful for keeping lease documents organized and accessible, which is important for legal and administrative purposes. Of the 17 AppFolio Property Manager users who gave detailed accounts of their use of Lease Tracking, 100% rated this feature as important or highly important.

Users report that AppFolio Property Manager's rent tracking capabilities improve cash flow management and simplify rent collection. They appreciate the ability to see payment statuses, track late fees, and generate user-friendly reports. Reviewers highlight the convenience of viewing rental payment history and the ease of accessing this information on the dashboard. They find the system saves time by eliminating the need for manual spreadsheets and helps maintain accurate records of rent payments. Of the 23 AppFolio Property Manager users who gave detailed accounts of their use of Rent Tracking, 96% rated this feature as important or highly important.

Reviewers find AppFolio Property Manager's tenant portal extremely helpful for both tenants and property managers. They report that it allows tenants to pay rent, submit maintenance requests, and access lease documents online, reducing the workload for office staff. Users appreciate the portal's ability to track communication, manage personal information, and provide a seamless tenant experience. They highlight the integration with AppFolio, which improves efficiency and customer service. Of the 30 AppFolio Property Manager users who gave detailed accounts of their use of Tenant Portal, 93% rated this feature as important or highly important.

Users appreciate the simplicity and convenience of AppFolio Property Manager's online payments feature. They report that tenants can easily make payments through the portal, with options for recurring payments and various payment methods. Reviewers note that this capability saves time for both tenants and property managers by reducing the handling of physical payments. However, some users express concerns about fees associated with online payments, which can deter tenants from using the service. Of the 44 AppFolio Property Manager users who gave detailed accounts of their use of Online Payments, 91% rated this feature as important or highly important.

Reviewers indicate that AppFolio Property Manager's accounting capabilities are comprehensive and user-friendly. They appreciate the software's ability to handle accounts payable, receivables, bank reconciliations, and owner distributions. Users find it helpful for tracking payments, charges, and generating financial reports. They highlight the transparency and ease of auditing provided by the system. However, some users mention difficulties with the accounting interface and customer support. Of the 39 AppFolio Property Manager users who gave detailed accounts of their use of Accounting, 87% rated this feature as important or highly important.