Appointy Features List

Appointy

Appointment scheduling software

4.66/5 (236 reviews)

Appointy Feature Summary

  • Appointment rescheduling
  • Multiple service booking
  • "Thank You" messages
  • Automatic client verification
  • Preferred staff member selection
  • Precision scheduling
  • Capacity booking
  • Recurring bookings
  • Appointment pre-payments
  • Google Calendar syncronization
  • Payment gateway integrations
  • Calendar syncing & personalization
  • Appointment reminders via SMS or automated call
  • Facebook integration
  • Guest login
  • Resource scheduling
  • Email customization
  • International timzone detection
  • Staff and manager logins
  • Service-level time interval controls
  • Booking widget for business websites
  • Real-time notifications
  • Custom forms
  • Receipt customization
  • Email marketing tool
  • Automatic appointment assignment
  • Customer ratings / feedback collection
  • Customer relationship management (CRM)
  • Business analysis reports
  • Zapier integration

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Automatic Reminders (128 other apps)
CRM Integration (93 other apps)
Calendar Management (124 other apps)
Contact Database (96 other apps)
Custom Fields (102 other apps)
Customer Database (103 other apps)
Customizable Branding (126 other apps)
Customizable Reporting (110 other apps)
Customizable Templates (107 other apps)
Data Import/Export (124 other apps)
Electronic Payments (99 other apps)
Email Integration (123 other apps)
Mobile Integration (100 other apps)
Reporting & Statistics (122 other apps)
Social Media Integration (112 other apps)
Third Party Integration (134 other apps)

Competitor Feature Comparison

API
Applications Management
Appointment Management
Assignment Management
Attendance Management
Automated Scheduling
Automatic Customer Notices
Automatic Notifications
Automatic Reminders
Availability Indicator
Availability Management
Barcode Scanning
Billing & Invoicing
Booking Management
Calendar Management
Calendar Sync with Google
Class Scheduling
Client Management
Client Portal
Commission Management
Compensation Management
Contact Management
Conversion Tracking
Credit Card Integration
Credit Card Processing
Custom Forms
Customer Accounts
Customer Database
Customer History
Customer Segmentation
Customizable Branding
Customizable Reporting
Customizable Templates
Dashboard Creation
Data Import
Data Import/Export
Discount Management
Email Marketing
Email Tracking
Employee Management
Employee Portal
Employee Profile
Employee Self Service
Facility Scheduling
Feedback Collection
Forms Management
Gift Card System
History Tracking
Incentive Programs
Inventory Tracking
Invoice Management
Microsoft Outlook Integration
Multi-Language
Multi-Location
POS Integration
Partial Payments
Performance Reports
Ratings & Reviews
Real Time Notifications
Real Time Reporting
Receipt Management
Recurring Tasks
Referral Tracking
Remote Control
Reporting & Statistics
Reservations Management
Retail Inventory Management
SMS Integration
Sales Analytics
Sales Tracking
Scheduled Reporting
Secure Login
Shopping Cart
Social Media Integration
Task Scheduling
Team Calendars
Third Party Integration
Tracking Features
Transaction History
User Photos
Web Forms
Website Integration
Website Management
Widgets
iCalendar Support
Learn moreCompare App
API
Applications Management
Appointment Management
Assignment Management
Attendance Management
Automated Scheduling
Automatic Customer Notices
Automatic Notifications
Automatic Reminders
Availability Indicator
Availability Management
Barcode Scanning
Billing & Invoicing
Booking Management
Calendar Management
Calendar Sync with Google
Class Scheduling
Client Management
Client Portal
Commission Management
Compensation Management
Contact Management
Conversion Tracking
Credit Card Integration
Credit Card Processing
Custom Forms
Customer Accounts
Customer Database
Customer History
Customer Segmentation
Customizable Branding
Customizable Reporting
Customizable Templates
Dashboard Creation
Data Import
Data Import/Export
Discount Management
Email Marketing
Email Tracking
Employee Management
Employee Portal
Employee Profile
Employee Self Service
Facility Scheduling
Feedback Collection
Forms Management
Gift Card System
History Tracking
Incentive Programs
Inventory Tracking
Invoice Management
Microsoft Outlook Integration
Multi-Language
Multi-Location
POS Integration
Partial Payments
Performance Reports
Ratings & Reviews
Real Time Notifications
Real Time Reporting
Receipt Management
Recurring Tasks
Referral Tracking
Remote Control
Reporting & Statistics
Reservations Management
Retail Inventory Management
SMS Integration
Sales Analytics
Sales Tracking
Scheduled Reporting
Secure Login
Shopping Cart
Social Media Integration
Task Scheduling
Team Calendars
Third Party Integration
Tracking Features
Transaction History
User Photos
Web Forms
Website Integration
Website Management
Widgets
iCalendar Support
Visit WebsiteCompare App
API
Applications Management
Appointment Management
Assignment Management
Attendance Management
Automated Scheduling
Automatic Customer Notices
Automatic Notifications
Automatic Reminders
Availability Indicator
Availability Management
Barcode Scanning
Billing & Invoicing
Booking Management
Calendar Management
Calendar Sync with Google
Class Scheduling
Client Management
Client Portal
Commission Management
Compensation Management
Contact Management
Conversion Tracking
Credit Card Integration
Credit Card Processing
Custom Forms
Customer Accounts
Customer Database
Customer History
Customer Segmentation
Customizable Branding
Customizable Reporting
Customizable Templates
Dashboard Creation
Data Import
Data Import/Export
Discount Management
Email Marketing
Email Tracking
Employee Management
Employee Portal
Employee Profile
Employee Self Service
Facility Scheduling
Feedback Collection
Forms Management
Gift Card System
History Tracking
Incentive Programs
Inventory Tracking
Invoice Management
Microsoft Outlook Integration
Multi-Language
Multi-Location
POS Integration
Partial Payments
Performance Reports
Ratings & Reviews
Real Time Notifications
Real Time Reporting
Receipt Management
Recurring Tasks
Referral Tracking
Remote Control
Reporting & Statistics
Reservations Management
Retail Inventory Management
SMS Integration
Sales Analytics
Sales Tracking
Scheduled Reporting
Secure Login
Shopping Cart
Social Media Integration
Task Scheduling
Team Calendars
Third Party Integration
Tracking Features
Transaction History
User Photos
Web Forms
Website Integration
Website Management
Widgets
iCalendar Support
Visit WebsiteCompare App

Mobile apps

iOS App


13 reviews

See all iOS Apps

Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

See all Android Apps

Appointy Feature Reviews

25 reviewers had the following to say about Appointy's features:

Derick Mashaney

Great services!

2016-12-08

Customer Support has been helpful in helping me and my company navigates through the site and settings.

Pros

It varies when it's time to integrate on my company site and social media.

Cons

Not specifically designed for Notary Services.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Brad Eisenberg

Verified Reviewer

Best I Could Find

2017-01-04

Appointy is the best solution I've found for our scheduling needs. We use Appointy to schedule energy audits and assessments that last 1-4 hours each across a team of 8 analysts. The best part of Appointy is the ability to set regular and irregular availabilities and unavailabilities for each service tech. We have a pretty unique schedule for our team that rotates between A and B schedules every two weeks. Although it was a bit challenging to set up and required a workaround or two, we were able to set it up in Appointy where other scheduling software would have failed.

Pros

Same goes for customers scheduling themselves through a link we added to our website.

Cons

I also wish it had more out of the box integrations with common CRM platforms and the ability to build custom APIs. I also wish there was some more logic or rules built into how the system pairs an appointment with a technician such as the distance between appointments and recent service volume.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more
Chyntia Poedjokerto

Appointy has helped our appointment system becomes much easier and less work

2017-07-13

We have more accurate data on daily and sales report.

Pros

It is very customizable suits to your company need.

Cons

We cant categorize the customers based on our own classification and the price is a bit pricey compare to other software I have.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Paul Tay

Great features. But ...

2016-11-21

But it will be great if the application has diverse integration with all types of calendar, to block out availability based on calendar activities.

Pros

Great features.

Cons

Slow performance. Bad UI.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
David Ebbecke

So easy to use. Could figure out most features myself, but tech support great when needed.

2017-06-06

Automated scheduling for health and wellness classes.

Pros

Very easy to use, website integration, brand customization, AWESOME tech support, easy to navigate!!

Cons

I haven't encountered any real "cons" yet. I was a bit confused when setting up package deals for our fitness classes with instruction to do so with gift certificates. Perhaps a consideration for re-naming this??

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nick Makrs

Use it For Multiple Locations

2016-12-29

This is a great service. I use it for all my locations booking. The support and quality are top notch.

Pros

easy to use

Cons

no zipper integration

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Appointy

get it!

Source: Capterra
Helpful?   Yes   No
Read more
Stacey Allen

Easy to use

2017-01-02

One of the easiest appointment systems I have used has the added benefit of email and facebook integration making advertising so much easier.

Pros

ease of use, online help/chat, facebook integration

Cons

the price, could be a little bit cheaper for loyal/returning customers

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Chyntia Poedjokerto

Very happy with this software! Excellent customized product

2017-06-08

Time saver and make works so much easier. Human mistake can be avoided !

Pros

This is a very good customized software suits for my every need.

Cons

It is not customizable. It will be super helpful if we can customize it

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Craig Lloyd

Easy to use and truly first class customer support!

2016-12-14

From integration to multilingual support, they have been EXTREMELY helpful!

Pros

Easy to integrate, friendly, simple interface.

Cons

Could do with a little more flexibility in the interface and multilingual support is growing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Appointy

The trial period is a little short, make sure you test out its functions before buying. However, the staff on the live chat are really accommodating and make using this software a no brainer!

Source: Capterra
Helpful?   Yes   No
Read more
Dan Gill

It's fine! Does as we require

2016-03-24

Maximum 30 days report data Business hours page could be made easier to work Pros are in its - Overall simplicity and the fact that it sync's with gmail.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Clemens Nestler

With the Help of this great customer Service i was able to perform all my complex wishes.

2015-09-03

Pro: calendar sharing between multiple users (mangers) scheduling totaly customizable cons: no trail for Enterprise with locations cost of the produkt

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Appointy


Clemens, thank you for your appreciation. This is what makes us love our work and put that little extra everyday to delight our customers. We do offer 14 day free trial for Enterprise Plan. It can be activated from Membership area during trial. Thank you once again. Shivangi | Customer Success Team

Read more
Larry Bawden

Online appointment scheduling made easy

2016-10-12

Appointy is easy to use and simple to integrate into your website.

Pros

Marketing tools for promoting my business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Franck A

The best

2015-09-15

Really the best deal, with a modern, clean design too.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Daniel Hanson

Exactly what I needed

2015-08-08

The fact that i can custom brand the software, set specific rules and exceptions for scheduling, and allow for automatic selection of staff in the embedded scheduler was essentially all I needed, so this will likely be what I use from here on in.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Appointy


Dear Daniel,

Thank you for appreciating our services. This surely helps us serve you and other customers better. Your kind words make us love work even more and pushes us to strive to get better each day. We constantly aim at ensuring that Appointy exceeds all expectations in terms of product and customer experience.

Always at your service- Customer Happiness Team @ Appointy.

Read more
Anthony Weber

Appointy Support is unmatched!

2016-12-15

It is very user-friendly and readily customizable. The text/email reminders are awesome and I often get positive feedback from clients.

Pros

Customer support, ease of use for patients

Cons

Quite easy to accidently delete information from your schedule

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Appointy

Appointy is top notch when it comes to customer support, I wouldn't think twice about using them for your online scheduling.

Source: Capterra
Helpful?   Yes   No
Read more
Paul Allen

Robust Free Product - but I will probably upgrade to get more customization features.

2017-10-05

Pros

Really like the Google Calendar integration.

Cons

I am not automatically logged in when I go to the website, and before I can log in I get a customer service pop-up chat window asking me why I have come to Appointy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Mirco Chiesa

Appointy: The reservation service par excellence

2017-02-28

Highly customizable, super fast and competent customer support at a price lower than the competition

Pros

highly customizable, super fast and competent customer support

Cons

I don't know cons

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ryan Morford

Its working well and your staff are great!

2015-08-28

If you could change one thing that I have dealt with so far is the facebook integration. You can't integrate your business facebook without it taking people to your personal facebook first.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Urrikka Scott

Appointy is Amazing!

2015-08-19

The ease of the site makes integrating the software to my website a breeze.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Shubhangi Bhalekar

Verified Reviewer

Simple but very useful concept

2015-08-20

Highly customizable and extremely interactive.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Free Trial

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
Read more
Sara Escamilla

Great software if you don't mind the payment

2017-06-09

Pros

Fairly simple interface. Great features on the paid plans.

Cons

It's a great product if you want the additional marketing features and don't mind the monthly payment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrea Young

If I could leave ten stars for Customer Support I would!!

2017-09-08

Happy customers, and less frazzled staff!!!

Pros

Our biggest complaint from our customers has been booking.

Cons

I'd like more filters for running reports, and notifications when a purchased package has run out or is close to running out would save the day!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
ChandraShekhar Meena

Very Good Appointment Scheduler with best customer care team

2016-11-28

They went extra mile to help me out to customize looks and feel of the site and to integrate it and some more other features.

Pros

1. lots of features 2. custom rules 3. best customer care team 4. extra help from customer care team to customize your product

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Appointy

do more marketing for a good product

Source: Capterra
Helpful?   Yes   No
Read more
Ittai De Vree

Verified Reviewer

Best agenda tool for small business I found so far!

2015-09-09

I was looking for a booking application that integrates with google agenda, where clients can book an appointment with me.

Pros

- perfect google agenda syncronisation - easy to use - fast and friendly customer support - secure

Cons

No cons at all, exactly what I was looking for

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
Read more
Kiley H

Customer Support Was Amazing!!!!!

2016-11-24

You guy have great customer support!

Pros

Your support and integration with google.

Cons

None yet

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Appointy

Create how to videos

Source: Capterra
Helpful?   Yes   No
Read more