Most popular features of all Customer Management apps
Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.
25 reviewers had the following to say about Appointy's features:
We have more accurate data on daily and sales report.
Pros
It is very customizable suits to your company need.
Cons
We cant categorize the customers based on our own classification and the price is a bit pricey compare to other software I have.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Customer Support has been helpful in helping me and my company navigates through the site and settings.
Pros
It varies when it's time to integrate on my company site and social media.
Cons
Not specifically designed for Notary Services.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Automated scheduling for health and wellness classes.
Pros
Very easy to use, website integration, brand customization, AWESOME tech support, easy to navigate!!
Cons
I haven't encountered any real "cons" yet.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Maximum 30 days report data Business hours page could be made easier to work Pros are in its - Overall simplicity and the fact that it sync's with gmail.
Pro: calendar sharing between multiple users (mangers) scheduling totaly customizable cons: no trail for Enterprise with locations cost of the produkt
Rating breakdown
Clemens, thank you for your appreciation. This is what makes us love our work and put that little extra everyday to delight our customers. We do offer 14 day free trial for Enterprise Plan. It can be activated from Membership area during trial. Thank you once again. Shivangi | Customer Success Team
But it will be great if the application has diverse integration with all types of calendar, to block out availability based on calendar activities.
It is very user-friendly and readily customizable. The text/email reminders are awesome and I often get positive feedback from clients.
Pros
Customer support, ease of use for patients
Cons
Quite easy to accidently delete information from your schedule
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Appointy
Appointy is top notch when it comes to customer support, I wouldn't think twice about using them for your online scheduling.
Appointy is the best solution I've found for our scheduling needs. We use Appointy to schedule energy audits and assessments that last 1-4 hours each across a team of 8 analysts. The best part of Appointy is the ability to set regular and irregular availabilities and unavailabilities for each service tech. We have a pretty unique schedule for our team that rotates between A and B schedules every two weeks. Although it was a bit challenging to set up and required a workaround or two, we were able to set it up in Appointy where other scheduling software would have failed.
Pros
Same goes for customers scheduling themselves through a link we added to our website.
Cons
I also wish it had more out of the box integrations with common CRM platforms and the ability to build custom APIs. I also wish there was some more logic or rules built into how the system pairs an appointment with a technician such as the distance between appointments and recent service volume.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
I feel they misrepresented this feature on their website, and also refuse to refund.
Pros
I liked the mobile app and the ability to track attendance in our group classes.
Cons
Group classes would only show up on the calendar if there were people booked in them.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Highly customizable, super fast and competent customer support at a price lower than the competition
Highly customizable and extremely interactive.
One of the easiest appointment systems I have used has the added benefit of email and facebook integration making advertising so much easier.
Pros
ease of use, online help/chat, facebook integration
Cons
the price, could be a little bit cheaper for loyal/returning customers
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
The fact that i can custom brand the software, set specific rules and exceptions for scheduling, and allow for automatic selection of staff in the embedded scheduler was essentially all I needed, so this will likely be what I use from here on in.
Rating breakdown
Dear Daniel,
Thank you for appreciating our services. This surely helps us serve you and other customers better. Your kind words make us love work even more and pushes us to strive to get better each day. We constantly aim at ensuring that Appointy exceeds all expectations in terms of product and customer experience.
Always at your service- Customer Happiness Team @ Appointy.
Pros
Fairly simple interface. Great features on the paid plans.
Cons
I started with the free plan, but it really wasn't much better than just using Google calendar appointments (which we have been using for years.)
Rating breakdown
Time used: Less than 6 months
Frequency of use: Occasionally
Likelihood to recommend
Happy customers, and less frazzled staff!!!
Pros
Our biggest complaint from our customers has been booking.
Cons
I'd like more filters for running reports, and notifications when a purchased package has run out or is close to running out would save the day!
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Outrageously horrible
Pros
Google maps integration (but that hardly works)
Cons
Nothing works, not even the manual features they offer under the Plus plan that is suppose to sync with Google calendar one way.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Great scheduling / reminding tool for everyday use!
Pros
One of the best features of Appointy is that it sends automated reminder to both parties, which is time saving on my end.
Cons
I can't come up with any negative feedback about this service.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
This is a great service. I use it for all my locations booking. The support and quality are top notch.
From integration to multilingual support, they have been EXTREMELY helpful!
Pros
Easy to integrate, friendly, simple interface.
Cons
Could do with a little more flexibility in the interface and multilingual support is growing.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Appointy
The trial period is a little short, make sure you test out its functions before buying. However, the staff on the live chat are really accommodating and make using this software a no brainer!
Highly Recommended, One of the best software for Appointments, Get rid of the burden of managing.
Pros
I am thankful to Appointy founder that he had solved my most significant hurdle of business, the best part is it can also send an auto reminder to your clients and easy to manage things with clients.
Cons
Well, I love everything about this software, but I would be much happy if they can add some money integration features to it.
Rating breakdown
Time used: Free Trial
Frequency of use: Weekly
Likelihood to recommend
Overall, my business has grown with Appointy over the past couple of years. As we continue to grow, Appointy will be our software of choice and we will continue to use their platform.
Pros
Appointy has a lot of flexibility and features that can be customized to your business needs.
Cons
The software could be a bit more intuitive in some areas; however, their customer support team makes it easy to ask questions and quickly get a response whenever I am confused (which is not often).
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Appointy is easy to use and simple to integrate into your website.
Clients really love their email update reminders. I really could go on and on.
Pros
The software allows customers to easily register for classes and we have seen a dramatic increase in our sales.
Cons
Truly is our needs make it difficult to set up each class, but customer service helps us whenever we need help.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
