Appointy Reviews

It's free and works just as well as other paid scheduling programs. I like that I can send the appointment directly to a client and they can confirm via email. It's also really easy to customize to individual needs.

I have not run into any issues with the software as of yet.

The automated reminders that go out to clients, helps reduce no shows. All my clients are also really happy to use it and think it looks professional. It has reduced so much admin, as it allows clients to book, re-schedule and cancel their appointments themselves, without having to contact me.

Would love it to be able to track received payments, and stop clients booking when they haven't prepaid, but that is the only thing I miss. Everything else is fab.

Thank you Anneli for appreciating our services. This surely helps us serve you and other customers better. We constantly aim at ensuring that Appointy exceeds all expectations in terms of product and customer experience. Just want you to know, we do support compulsory pre payments at the time of booking. We also offer the functionality of Sales reporting wherein you can track received payments. You would have received an email from our team elaborating the details of the functionalities. Once again, thank you for your kind words. We look forward to improving our services to serve you better. Always at your service- Customer Happiness Team @ Appointy.

I liked the mobile app and the ability to track attendance in our group classes.

Group classes would only show up on the calendar if there were people booked in them. It would have been much easier to use if classes showed up on the calendar to hold that space even if they were empty. I didn't like that the emails and text message templates couldn't be customized, and I wish I could have edited my default client profile.

I love how the interface of Appointy is user friendly, it doesn't require one to be a tech suvvy.

I do not like how some of the best features of Appointy are expensive.

What I love most about this software is that they now offer a Google Bookings feature, which means customers can book when looing up my business on Google, (they don't even have to go to my website). It's also an aesthetically pleasing application, that fits in line with the design of my website.

I really don't have too many complaints/problems with this software. They've made a great user-friendly software.

the widgets were nice, making it easy to go in and out of various apps/programs. my schedule is all over the place and we all use a lot of apps now and this appinty tool really helped me stay organized. i was even able to track attendance in some of my meetings. the facebook integration feature was nice also, i use that a lot with other programs.

i deleted a few appointments and didn't realize it. luckily they were nothing major and i actually had them in my other calendar as well. minimal precautions as far as deletions. need more "are you sure?"s.

I am always looking to see what apps or programs are available for teachers/staff to be able to book/schedule time with me. I've used Appointy sparingly and have noticed a few things. I like the option features and breakdown of services and times. There is a lot of flexibility there. I also like how they are now integrated with Google. The data, analytics, and reporting features/tools are really good. Great way to analyze results.

Not sure this is a major concern for all, but for me, in education, its just not quite what I am looking for. I need to be able to set my day by class periods with hallway/buffer times built within. Im also not selling a service, so this seems more geared to business.

Good price, great support, very interesting functionallity. Mobile app also available

Some little bugs that i'm sure will be set soon.

This program saved my life. It helps you make an appointment book to make sure you don't overbook appointments and helps keep you organized with a calendar.

I wouldn't change anything about this program. Good work!

It's easy to use and had a very clean User Interface and User Experience.

It's lacking the ability to schedule appointments for couples massage.

Ease of use, ability to customize what clients need, ability to block times in regularly open days when I want to do something fun instead of work, ability to manually input appointments for those who aren't comfortable with technology, that my clients find it professional and easy to use as well

Nothing

Customer support, ease of use for patients

Quite easy to accidently delete information from your schedule

ease of use

0

This software provides all the booking options we need for our clients, and seems very customizable as well. What I like the most, however, is Appointy's top-notch customer service. The online Live Chat feature is key, and employs very helpful people who really take the initiative to not only answer questions, but to actually make the changes you're looking for, right on the spot! I felt like a highly valued customer throughout our online exchange, and was glad to save time with the help of a knowledgable employee.

All I can think of is that I don't yet feel comfortable with the monthly fee. And it's hard to justify paying for a year in advance (even with the savings) when we need to use a booking system only seasonally (April-November). Our previous booking system was free, so we were perhaps a bit spoiled by that! Perhaps it is within the range of other appointment software?

I'm usually someone who likes to troubleshoot my own issues as it tends to be faster. But for appointy, their support is as good as having a specialist on staff. Not only do they respond quickly and professionally, they think for my business and help me pre-empt problems. They share best practices with me and help me find the best solution. In many cases, they simply make the changes for me.

There isn't much to dislike about appointy. The software is made to be easy to use yet powerful. If I have to point out one thing, it's the membership system. It's working with a small problem being that once the membership is used up, the client is unable to purchase more sessions at regular prices. Having said that, for the amount that I'm paying, this is already very worth while. I'm sure they will rectify it in the coming version.

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Almost inpossible to reach tech support. Instead you get to leave a voice mail and they never return your call.Can not reach tech support. I have been calling for 2 months. I just called 10 time today. Nobody will answer the phone

Impressive Customer Service. Very quick response time and very helpful. A lot of the default settings are already very useful easy to customize your page

100% customization not possible,

Works like a charm:) Very user friendly, and with the help of your amazing customer service, even the least tech savvy person, like myself, can quickly become a pro!!

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1. lots of features 2. custom rules 3. best customer care team 4. extra help from customer care team to customize your product

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Dear Daniel, Thank you for appreciating our services. This surely helps us serve you and other customers better. Your kind words make us love work even more and pushes us to strive to get better each day. We constantly aim at ensuring that Appointy exceeds all expectations in terms of product and customer experience. Always at your service- Customer Happiness Team @ Appointy.

Super easy to use and the free online set up assistance is superb. Within the first week I had 5 new clients schedule with me which was a huge increase from before when they had to call or email.

The service is meeting all of my needs for the most part. My only hope is that they will soon offer the ability to attach specific forms to be filled out by my clients for specific visits. But even without that this service has already given me more time to work on what I love during day and less time on admin functions.

customer service and that i can create packages

the aesthetic/visuals of display. the design elements need work. looks cheap and less professional

I am currently setting up my counselling business and starting testing out appointy booking system, I have been extremely satisfied with both the ease of use and the customer support i have received in helping me set up the system so that it is compatible with my needs. Overall Excellent service

at this stage i cant really think of any cons. I am testing the system, perhaps the time zones are organised a little awkwardly. Alphabetically could be better

It's easy to use, and looks good!!! It's has helped our business already and it's only been live about three weeks. Our biggest complaint from our customers has been booking. Having to wait for a call back and not being able to plan their day was a BIG problem.

I'd like more filters for running reports, and notifications when a purchased package has run out or is close to running out would save the day! :)

There is so much this software is capable of doing. Beats all the competitors!

Needs a better form builder.