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Booksy Biz

Appointment scheduling and facility management tool

Table of Contents

Is this product right for your business?

Find out with a

Booksy Biz - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: January 2026

Booksy Biz overview

What is Booksy Biz?

Booksy Biz is a business management platform designed to streamline and optimize operations for service-based businesses. The platform offers a suite of features to help owners and professionals manage day-to-day activities with ease. At the core of Booksy Biz is its powerful calendar management system. Users can personalize calendars with color-coding and drag-and-drop functionality, while also taking advantage of automated waitlists to fill unexpected openings. The platform's booking tools provide clients with online booking access, allowing teams to view service listings, leave reviews, and manage appointments for themselves or family and friends. Booksy Biz excels in client management, offering detailed client cards, note-taking capabilities, automated appointment confirmations and reminders, and advanced client segmentation through tagging. The platform's service management features enable businesses to upsell add-ons, handle parallel bookings, create combo services, and even offer mobile services with custom travel radii and fees. To drive growth, Booksy Biz provides a suite of marketing tools, including email and SMS blasts, social media post creation, and integration with the Booksy marketplace, exposing businesses to potential clients. Seamless payment processing is a key component of Booksy Biz, with features such as mobile payments, gift card sales, and detailed sales reporting. The platform offers robust no-show protection through customizable cancellation policies and fees. Booksy Biz caters to the needs of salon and spa owners with staff management tools, resource allocation, and inventory tracking, ensuring smooth day-to-day operations. With a range of core offerings, including mobile and web applications, the Booksy Biz ecosystem provides a comprehensive solution for service-based businesses to streamline operations and drive growth.

Who uses Booksy Biz?

By industry, Booksy Biz reviewers are most commonly professionals in cosmetics (22%). The most frequent use case for Booksy Biz cited by reviewers is appointment scheduling (64% of reviewers).

What do users say about Booksy Biz pricing?

Some reviewers find Booksy Biz affordable and functional, and they appreciate the clear pricing display and included marketing materials. However, some users report higher monthly rates, confusing pricing plans, and extra charges for messaging and transactions.

Starting price

29.99flat rate /
per month

Alternatives

with better value for money

Pros & Cons

Assistance

Scheduling

Retention

Stability

Payouts

Verification

Booksy Biz’s user interface

Ease of use rating:

4.4

(479)

Booksy Biz pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(45)

3-4(91)

5(343)

What do users say about Booksy Biz?

Reviewers indicate Booksy Biz simplifies appointment scheduling, making it easy for clients to book online at any time and reducing time spent on calls. They appreciate the intuitive interface, efficient reminders, and the ability to manage schedules, client databases, and payments in one place. Many say it helps them stay organized and improves communication with clients, leading to fewer no-shows and more streamlined operations.

Some report issues with bugs, glitches, and slow customer support, especially after updates. They mention occasional payment delays, limited customization, and frustration with certain features or fees. They feel improvements are needed in reliability and customer service responsiveness.

Select to learn more

Who uses Booksy Biz?

Based on 479 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Cosmetics

Health, Wellness and Fitness

Consumer Services

Retail

Others

Use cases

Appointment Scheduling

Barbershop

Scheduling

Salon

Calendar

Booksy Biz's key features

Most critical features, based on insights from Booksy Biz users:

Appointment scheduling

4.3

(59)

Booking management

4.0

(30)

Scheduling

4.1

(10)

SMS messaging

4.0

(9)

Payment processing

3.8

(4)

Touch screen

3.0

(2)

All Booksy Biz features

Features rating:

4.3

(479)

Email reminders

3.5

(2)

Employee scheduling

2.5

(4)

Drag & drop

3.0

(1)

Customizable templates

4.5

(2)

Customizable reports

2.3

(3)

Customizable branding

3.9

(7)

Mobile alerts

5.0

(3)

Mobile app

5.0

(2)

Customer mobile app

2.3

(3)

Credit card processing

5.0

(1)

Promotions management

1.0

(1)

Real-Time notifications

3.3

(4)

Collaboration tools

4.5

(2)

Client profiles

3.8

(4)

Real-time scheduling

4.4

(24)

Website integration

5.0

(2)

Wait list management

4.0

(1)

Alerts/Notifications

4.0

(7)

Transaction history

4.4

(11)

SMS marketing

4.0

(6)

Availability management

5.0

(1)

Booking notes

3.3

(3)

Sales reports

3.0

(3)

Reporting/Analytics

3.0

(2)

Calendar/Reminder system

3.9

(7)

Real-Time updates

3.7

(7)

Client management

3.9

(26)

Appointment management

4.5

(95)

Online booking

4.3

(130)

Mobile access

4.3

(89)

Calendar management

4.5

(101)

For barbershops

4.5

(19)

Confirmations/Reminders

4.1

(102)

Customer database

4.5

(29)

Reminders

3.6

(8)

Access controls/permissions

4.3

(15)

Automated scheduling

4.2

(57)

Room booking

4.5

(8)

Task scheduling

3.7

(14)

For salons and spas

3.7

(29)

Client database

3.9

(67)

Calendar sync

3.8

(44)

Recurring appointments

3.7

(34)

Point of sale (pos)

3.3

(15)

Electronic payments

4.1

(12)

Group scheduling

3.4

(19)

Color codes/icons

4.2

(5)

Activity dashboard

3.1

(9)

Gift card management

3.8

(5)

Email marketing

3.2

(11)

Inventory management

3.6

(12)

API

4.6

(29)

Social media integration

3.7

(3)

Multi-Location

3.7

(6)

Online payments

3.0

(16)

Payroll & commissions

2.3

(3)

Rescheduling

(0)

Resource scheduling

(0)

Retail inventory management

(0)

For medical spas

(0)

Booth rental management

5.0

(1)

Sales tax management

(0)

Sales trend analysis

(0)

Self service portal

(0)

Data import/export

1.0

(1)

Staff management

(0)

Status tracking

3.0

(2)

Stock management

(0)

Employee management

2.5

(2)

Team Calendars

(0)

Timesheet management

1.0

(2)

Email templates

(0)

Inventory tracking

5.0

(1)

Customizable forms

(0)

Customer surveys

4.0

(1)

Customer support

(0)

Customer history

5.0

(1)

Online trainer

(0)

Performance metrics

1.0

(1)

Inventory control

(0)

Product catalog

(0)

Commission management

(0)

Real-Time data

(0)

In-person trainer

(0)

Real-Time reporting

1.0

(1)

Client portal

(0)

Hybrid trainer

(0)

Historical reporting

(0)

Class scheduling

(0)

Reporting & statistics

5.0

(1)

For retail

(0)

Booksy Biz alternatives

Booksy Biz

4.4

(479)

Starting from

29.99

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.3

Value for Money

4.3

Customer Support

4.3

Vagaro

4.7

(3.4K)

visit website

Starting from

23.99

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.7

Customer Support

4.6

Zoom Workplace

4.6

(14.4K)

visit website

Starting from

14.99

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.5

Value for Money

4.5

Customer Support

4.4

Phorest

4.8

(411)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.7

Features

4.5

Value for Money

4.4

Customer Support

4.8

Booksy Biz pricing

Starting from

29.99

Per month

Flat Rate

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Booksy Biz price and value

Value for money rating:

4.3

Of 23 reviews that provide robust commentary on Booksy Biz's price and value, 57% mention it in a positive light.

Some reviewers find Booksy Biz to be an affordable and functional scheduling system that enhances their business operations. They appreciate the clear display of services and pricing, as well as the marketing materials provided. Users think it offers great value for the features included, making it easier to run their businesses. Some users report that it is cost-effective compared to other software like OpenTable. However, some reviewers feel that the monthly rate is higher than other booking apps and mention additional charges for messaging and transaction fees. They indicate that the pricing plans can be confusing and sometimes feel like they are being nickel-and-dimed.

, and

To see what individual users think of Booksy Biz's cost and value, check out the review excerpts below.

“Improved our business by allowing us to transition to an easy and affordable scheduling system.”

James C.

Research Associate

“It's a great price for the features it offers and it makes running my business easier for me.”

Abrianna M.

Teacher

“The only thing i dont like about Booksy is the monthly rate is much more expensive than any other booking aops.”

Kiara G.

Owner

Booksy Biz integrations (6)

Integrations rated by users

We looked at 479 user reviews to identify which products are mentioned as Booksy Biz integrations and how users feel about them.

Instagram

Integration rating: 4.5 (8)

“Let all your clients see their reviews and your work that you’re trying to promote.”

Marcedes B.

Barber

Meta for Business

Integration rating: 1.0 (1)

Google Maps

Integration rating: 1.0 (1)

Other top integrations

Landingi

JustReview

HIPAA Link

Booksy Biz customer support

What do users say about Booksy Biz customer support?

Customer support rating:

4.3

We analyzed 52 verified user reviews to identify positive and negative aspects of Booksy Biz customer support.

A number of users highlight Booksy Biz's customer support as responsive, helpful, and quick to resolve questions or issues.

Multiple users appreciate the professionalism and friendliness of support staff, especially during onboarding and learning the app.

A portion of users report difficulty reaching support, citing slow or unresponsive service and challenges with phone support availability.

Several reviewers mention that customer support is sometimes ineffective at resolving issues, with some describing staff as unhelpful or lacking expertise.

Support options

24/7 (live rep)

Faqs/forum

Email/help desk

Phone support

Knowledge base

Chat

Training options

Webinars

Videos

Live online

Documentation

To see what individual users say about Booksy Biz's customer support, check out the review snippets below.

“Customer service has been amazing as I have learned to navigate through the app within the past 3 months I've been a user and a new business owner. Once I learned how easy it is to use I can only rave about the benefits of being free to set me own schedule.”

Jeana B.

Owner/Barber

“Their customer service is quick and has my satisfaction in their forefront.”

Sadie G.

Stylist

“When Genbook transitioned to Booksy I was assured that it would be seamless, and it has been anything but that. When I call for customer service the message saying there are is no one available to help repeats every 10 seconds, I get it they don't want me to wait on hold because then they have to provide service.”

Julie S.

Psychic-Medium

Booksy Biz FAQs

Q. What type of pricing plans does Booksy Biz offer?

Booksy Biz has the following pricing plans:
Starting from: $29.99/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money

Q. What are the benefits of using Booksy Biz?

Client self-service: The calendar is available to clients, so they can book free slots anytime.

Calendar management: It only takes a glance at the smartphone to learn what the day holds. Booksy Biz’s design and features help teams streamline the process of managing and modifying schedules.

Client management: All key information about clients, including booking history, no-shows, appointment reminders and more is stored in one place.

Business management: Generate reports on stock inventory and commissions, manage staff and working hours.

Point of Sales: Accept online payments to make checkouts faster and easier than ever. Introduce a cancellation policy and fees to discourage no-shows.

Marketing & loyalty tools: Engage both loyal and potential clients via email, push, text and numerous ready-to-use graphics for social media campaigns.

Q. Who are the typical users of Booksy Biz?

Booksy Biz has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. What languages does Booksy Biz support?

Booksy Biz supports the following languages:
English, French, Polish, Portuguese, Spanish, Vietnamese

Q. Does Booksy Biz support mobile devices?

Booksy Biz supports the following devices:
Android, iPad, iPhone

Q. Does Booksy Biz offer an API?

No, Booksy Biz does not have an API available.

Q. What other apps does Booksy Biz integrate with?

Booksy Biz integrates with the following applications:
Meta for Business, Instagram, Google Maps

Q. What level of support does Booksy Biz offer?

Booksy Biz offers the following support options:
24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat