eWay-CRM Pricing Plan & Cost Guide

eWay-CRM

Flexible CRM for Microsoft Outlook

4.65/5 (82 reviews)

eWay-CRM Pricing

Starting from: $28.00/month

Pricing model: Freemium, Subscription

Free Trial: Available (No Credit Card required)

Premium monthly: $28 per user, per month.
Premium lifetime: $399 per user + 18% annual support fee.

A free plan is also available.

Competitors Pricing

bpm'online financial CRM

Starting from: €350.00/year
Pricing model: One-time License, Subscription
Free Trial: Available (No Credit Card required)

Xüdle

Starting from: $149.00/month
Pricing model: Subscription

Commence

Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Checkbox Survey

Starting from: $450.00/year
Pricing model: One-time License, Subscription
Free Trial: Available (No Credit Card required)

Pricing Comparison

How does eWay-CRM compare with other Customer Management apps?

Subscription plan?

eWay-CRM



96% of apps offer a
subscription plan

Free trial?

eWay-CRM



84% of apps have a
free trial

Freemium plan?

eWay-CRM



27% of apps have a
freemium plan

Pricing Comparison

Customer Management app prices shown are $/month




eWay-CRM Pricing Reviews

Pros
  • Our rep, She is great. :)
  • Embedded in a familiar tool, Outlook.
  • Excellent and competent pre and after sales support
  • Ease of use, integrated into Outlook, one time license fee.
Cons
  • I like to pay annual fees. Currently only monthly.
  • I can't think of any. If I must add something maybe the fact that it can't make coffee.
  • I just wish I could color coordinate my leads based on their status. It is easier to view things that way.
  • Pricing for small business - other than that, it's great! It should also have a next action drop down menu that can be customized.
98%
recommended this to a friend or a colleague

14 reviewers had the following to say about eWay-CRM's pricing:

Nicholas Lamohr

Really great and easy

Used daily for less than 6 months
Reviewed 2018-05-22
Review Source: Capterra

That it ties into Outlook and has a job costing function. Pricing for small business - other than that, it's great!

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eWay-CRM

Flexible CRM for Microsoft Outlook

Lenka Dvorakova

I use this product for my tax and accounting agency

Used daily for 2+ years
Reviewed 2017-08-22
Review Source: Capterra

good produkt in good pricegood product in good price, czech language, good support, easy work on this software, easy orientation during work

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eWay-CRM

Flexible CRM for Microsoft Outlook

Jim Fletcher

Correct Tool For My New Business

Used daily for less than 6 months
Reviewed 2017-04-07
Review Source: Capterra

Reviewed 3 CRM packages. The two must have features were interface with M-Outook and print out notes by prospect. Both features are present. The detailed notes/reports were exactly what I need. Many ways to incorporate notes into the Customer files. The bonus is the core features to track many key events is part of the package. Customer support to help me understand the e-Way approach to documentation of events was most helpful. Good job to all who helped me. Thank you. To many to list. Easy to use. Learning curve, for me was low.

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eWay-CRM

Flexible CRM for Microsoft Outlook

David Nejeral

Easy to use, integrated into Outlook, offline mode

Used daily for 1-2 years
Reviewed 2017-06-19
Review Source: Capterra

eWay is integrated into Outlook and working with it is intuitive. Offline mode is very important for the business. Implementation of the server part is simple.

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eWay-CRM

Flexible CRM for Microsoft Outlook

Amr Mansour

Finally after a long exhaustive search!

Used weekly for 6-12 months
Reviewed 2017-04-07
Review Source: Capterra

My opinion after months of practical use: Nothing short of excellent. Especially the customer service: real people with relevant answers to all our questions. Previously I had looked at almost everything in the market for months and tried many products for many more. I was finally lucky to have stumbled upon E-way CRM. It's the best kept secret in this software space. Other than the customized sales process that takes time to understand your needs, the software is option rich as well as being a breeze to use and gets the job done. Its given me peace of mind, thanks to the E-way CRM team.Customized purchasing, responsive, professional and friendly. Ease of use and down to earth practicality. Value for money.

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eWay-CRM

Flexible CRM for Microsoft Outlook

Peter Buebel

Perfect for integration of an CRM into Outlook

Reviewed 2017-04-08
Review Source: Capterra

We are a start-up company and therefore we were looking for an easy and in price acceptable CRM system. We have tried different others before, but for us eWay-CRM is perfect. We can simply generate leads and also emails, to dos and dates are integrated and for my colleagues visible. so, we will go on with it. And by the way: The support is excellent, thank you guys.

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eWay-CRM

Flexible CRM for Microsoft Outlook

Lubos O.

Doesn't cover all our needs, but for its price its very good.

Used daily for 2+ years
Reviewed 2018-03-29
Review Source: Capterra

Its affordable. Easy to implement and teach. There is mobile app for android and ios. People behind customer support are skilled and kind. User experience: you can customize some stuff, like adding fields of different types, conditional formatting, possible to disable parts you don't use

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eWay-CRM

Flexible CRM for Microsoft Outlook

Johnny Hallford

Winner! eWay has developed a solid, intuitive and cost effective CRM.

Used daily for less than 6 months
Reviewed 2017-01-11
Review Source: Capterra

We could go on and on about how much we like eWay CRM. A few points that sold us: embedded in Outlook so training is minimal, value, customization without the need to have a computer engineering degree, and OUTSTANDING customer service! Email the CEO, he will email you back personally. For an American company, one need not worry about support. I am not sure the staff at eWay even sleep, because we get help in minutes most often regardless of what time it is. This software could be customized for any business. We happen to be an engineering and manufacturing company that develop projects for years with massive amounts of email traffic and data to keep organized before a contract is ever executed. eWay has made this task much easier. You want them to customize it for your business needs, just ask them. We suspect there is so much more eWay can do to make our lives easier but we have just got started. FYI, we have used some of the big names CRM's in the past and grew tired of the app game, a whole new platform to learn, add on's for this and that. It was just to complicated and expensive. eWay just works and works well.Embedded in a familiar tool, Outlook.

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eWay-CRM

Flexible CRM for Microsoft Outlook

Paolo Ravizza

AAA - High value for money + Excellent customer support

Reviewed 2017-04-12
Review Source: Capterra

Studio Zeta is a consulting boutique founded in 1994 and working in Italy for most of the top 500 organizations in the world. Our wealth is based upon the long term relationship that we have been establishing and maintaining with our Clients over the years. Due to the high value that each single customer represents to our business, since early 2000s we had developed a bespoke application based on MS-Outlook which proudly survived till 2014 when we decided to move to a 'so-called' standard product: BCM by Microsoft. Lack of functionalities, recurrent faults, total absence of support and eventually discontinuity of the product by Microsoft led soon to a nightmare. Superb pre-sale support, wide range of functionalities, well-structured relationships among CRM's elements, customization with ease, error-free and robust behaviour, excellent support in migrating our valuable data: this is all we have found in eWay-CRM. Real value for money! Well done!Excellent and competent pre and after sales support

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eWay-CRM

Flexible CRM for Microsoft Outlook

Dev Dasgupta

Experience with Eway has been simply great. Probably the best Outlook based sales tracking tool.

Used weekly for 2+ years
Reviewed 2017-06-30
Review Source: Capterra

I was looking for a simple, easy & seamless prospect tracking system within Outlook. E-way surprisingly adds so much more functionalities that some of them I haven't even started exploring yet as it more than meets my needs, out of the box. Yet, its email marketing functionalities & campaign tracking are nothing short of awesome! Much more than what I asked for, Eway is a very powerful sales management tool & if used effectively, can simplify prospecting & convert of leads much easily.

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eWay-CRM

Flexible CRM for Microsoft Outlook

Freek Kruger

eWay CRM taking your business forward

Used daily for 2+ years
Reviewed 2017-03-30
Review Source: Capterra

eWay CRM is the most important management tool in our business. It enables us to be in control of our supply chain, operations as well as our valued customers. Their support is excellent and very friendly, in such a way that we became friends over the years. eWay is part of our business since January 2013. With their frequent upgrades eWay keeps up with the newest technology and market trends. Definitely the best investment we have made in our business. I would strongly recommend eWay and can't imagine been without it - an excellent product, with an outstanding support team.1. The way it is fully integrated in Outlook. 2. The flexibility to customize workflow, add fields and form layouts, conditional formatting of user views, customizing and filtering views etc. 3. Automated assignments of document and emails etc to "deals", "projects", clients, suppliers etc. 4. The frequent updates. 5. Excellent support team and online documents and training videos. 6. Cloud Hosting of the server database. This feature enables us to be mobile and flexible. As long as we have internet access we can work from anywhere in the world. We are no longer office restricted. With Cloud hosting no more downtime due to power or data disruptions. 7. Our employees can work from home. 8. Easy accessible history records of all our clients, suppliers, deals and projects. 9. Task management and marketing tools - although we don't use it to its full potential.

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eWay-CRM

Flexible CRM for Microsoft Outlook

Eve Julian

eWay as a replacement for Microsoft BCM

Used daily for less than 6 months
Reviewed 2016-10-12
Review Source: Capterra

I did a lot of research looking for a replacement to the now-defunct Microsoft Business Contact Manager that our office had been using. Most of them were much more sales-driven and feature heavy than what I needed, not to mention astronomically expensive. For our small company with just 2 sales and support people, we needed something that allowed us to track not just our sales but also our existing customers and their support issues that wouldn't cost us an arm and a leg. What first struck me was the option to do a one-time buy and host the database on our server, which we were already doing. Having it integrated directly into Outlook was important to me as well, I didn't want to have to completely re-learn a new piece of software. Now that we have been using eWay, I can tell you it was the best decision I have ever made. They were very patient with me as they transferred our old data into the new system and got it set up on our server. They made sure everything was right before we went live and spent a lot of time getting it just so. The transition itself went smoothly for us. Their support has been outstanding and their documentation and knowledge base are fabulous! We did a one hour training session via TeamViewer to help familiarize ourselves with the flow and the differences in how we could use it compared to BCM. That was all it took. I have been able to customize the forms and workflows myself with just a little help from the knowledge base. I am really enjoying using the software and I'm sure that I'll find other great features as I use it more. It looks like it has everything! Thanks eWay, this has been a great experience for me and your people have been fantastic to work with. Ease of use, integrated into Outlook, one time license fee.

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eWay-CRM

Flexible CRM for Microsoft Outlook

Chessa Tait

Happy to have a CRM in place

Reviewed 2017-04-07
Review Source: Capterra

We tested a number of CRM systems prior to E-Way, and although some were ok they always seemed to be missing a feature we needed. E-way has everything we wanted while being cost effective and simple to use. The only thing I wish there was is a way to color coordinate my leads based on their current "status". The customer service has been great, I have an account manager that is awesome. She checks in all the time to see how things are going, and when I have a problem I can email her and she emails me back really fast. If there is a problem she can't immediately resolve, she escalates it right away and has it handled. All in all she has been the highlight of our E-way experience compared to other companies we have tested. Thanks to our rep!Our rep, She is great. :)

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eWay-CRM

Flexible CRM for Microsoft Outlook

Joe Gentle

Best Small Sales Office CRM Software.

Used daily for 6-12 months
Reviewed 2017-01-24
Review Source: Capterra

I own a small home based sales business with two employees including myself. Many years ago the company I worked for used ACT as their CRM software. As the national sales manager for that firm I was able to make it work but I had to learn to use Crystal Reports to properly mine the data we were gathering. in 2006 when I left to open my own company and I kept ACT because that is what I was what I knew. But after several hard drive failures that cost me many days of downtime reloading and trouble shooting software I decided to move my CRM data to the cloud. At that point I started working with "Prophet" by Avidian. It worked great for me and was pretty inexpensive by comparison. 2 years ago Prophet converted it's database and wanted to charge me dollars to convert what little data I had. After being a customer for so many years I saw that $ dollar demand as an act of war and went back to using ACT. Again ACT works but it is clumsy for me to keep bouncing back and forth between two software packages ACT and Outlook. Last year I started working with Eway. It is very similar to Prophet in that it is cloud based and Outlook integrated but Eway offers a FREE version that works wonderfully. The customer service and technical training is second to none and the software works GREAT! And while I am sure I will convert to the pay version before long the free version does everything that I need in a nice concise easy to understand package. I highly recommend this company for small or start up sales offices. Does everything a small sales office needs in the free version. Very flexible and getting better all the time.

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eWay-CRM

Flexible CRM for Microsoft Outlook