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Keap Pricing, Features, Reviews and Alternatives
Keap FAQs
Q. Who are the typical users of Keap?
Q. What languages does Keap support?
Q. What other apps does Keap integrate with?
Keap integrates with the following applications:
Wufoo, MOBIT, Interact, Higher Logic Thrive, Speak2Leads, Microsoft Outlook, Adobe Commerce, WooCommerce, Dropbox Business, LinkTrust, Booker, Zapier, Picreel, QuickBooks Online Advanced, Bedrock Data, Instapage, LeadDyno, 40Nuggets, Gmail, Setmore, Graphly, Trello, Google Drive, Sync2CRM, OnceHub, Pipedrive, Zoom Meetings, Shift4Shop, WebinarJam, WordPress, Help Scout, LeadsBridge, Automate.io, Jotform, Salesforce Sales Cloud, Webgility, Wistia, QuickTapSurvey, Mobiniti, Slack, Google Contacts, Typeform, Zen Cart, LiveChat, GoTo Webinar, Eventbrite, Workato, Meta for Business, Quickbooks Online, Justuno, Birdeye, Leadpages, Wisepops, Privy, Google Calendar, ClicData, OptinMonster, FuseDesk, Call Loop, Mailchimp, Twilio, Arborgold, Slemma, TenFold, Xero, Cyfe, BigCommerce, Operations Hub, Shopify, Zendesk Suite
Keap product overview
What is Keap?
Keap, formerly Infusionsoft, helps small businesses grow with three highly customizable plans. Keap Grow This plan for startups and growing small businesses lets you organize everything in one tool, automatically follow up, and deliver the service that wins more business. Keap Pro This step-up plan provides all-in-one CRM, sales and marketing automation software designed for service-based businesses. Keap Pro offers repeatable sales process and marketing campaigns that will keep your business moving forward. Infusionsoft by Keap. Our top-tier offering helps established service-based businesses who need a CRM with advanced sales and marketing automation, and fully customizable campaigns that easily integrate with existing apps. At Keap, we also have a true passion for small business success. We've been in your shoes. Keap started as a small business, and more than 50% of our employees have owned or worked at a small business. Our love for small businesses is at the core of our culture.
Key benefits of using Keap
MARKETING: build relationships with campaigns, follow-up with autoresponders, share content socially, measure results, capture leads with web forms, track results with reports, get personal with behavioral triggers, market offline, and more.
E-COMMERCE: create a storefront and shopping cart, create electronic order forms, sell with discounts, upsells and trials, offer payment plans, trigger post-purchase follow-up, invoice and collect electronically, manage product inventory and fulfillment, grow through affiliate programs, and more.
PAYMENT: fully integrated with Infusionsoft, fast setup and easy to use, transparent pricing, setup to support all handled through Infusionsoft, not another vendor.
AUTOMATION: build smart campaigns, qualify and distribute leads, automate workflow, create smart promo offers, invoice and collect automatically, track and deliver products, create personalized communications, and more.
Typical customers
Platforms supported
Support options
Training options
Not sure about Keap? Compare it with a popular alternative
Starting from
129
Per month
Other
Starting from
15
Per month
Flat Rate
Keap pricing information
Value for money
3.8
/5
1.1K
Starting from
129
Per month
Other
Pricing options
Value for money contenders
Keap features
Functionality
4.1
/5
1.1K
Total features
145
24 categories
Most valued features by users
Functionality contenders
Keap users reviews
Overall Rating
4.1
/5
1.1K
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.75/10
553
373
140
53
57
Mindy I.
Overall rating contenders
Troy H.
Founder at SoTellUs
Marketing and Advertising, 1-10 employees
Review source
Transcript
Troy: My name is Troy, and I am the owner of a software development company, and I would give Keap five...
Jessica M.
Owner
Health, Wellness and Fitness, self-employed
Review source
Transcript
Jessica M: Hi, my name is Jessica. I'm an owner of a company. I give Keap a four out of five. For more...
Simon W.
Health, Wellness and Fitness, 1-10 employees
Used monthly for 6-12 months
Review source
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I really like that I now have everything in one place that I can check in on and work within. So now my landing pages and emails database and campaigns are all easily accessible.
I think it is great that the software will recognise what my users do and act accordingly which means my system becomes automated and leaves me free to work on what I am best at.
The one problem with the software is that it is a beast of features and I can easily get lost in the minefield.
Simon, Thank you so much for the high marks and your valuable feedback! So glad to hear Keap is helping you in your business and gives you the freedom to do what you are best at! All the best, Paige, Social Media Specialist at Keap
Joane DanElle D.
Marketing and Advertising, 1-10 employees
Used daily for less than 6 months
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Overall, I see the benefits of Keap/Infusionsoft and if I had the big budget to hire someone to set it all up, I can see how powerful it could be. But unfortunately, I was sold a solution that I was no where near ready for. I think this is perfect for the advanced marketer who has plenty of experience with funnels, CRM, automation etc. Unfortunately for me, it was too much, too soon!
I loved how it was an all-in-one platform!
It was incredibly hard to set up and use because the sales person forgot to mention that it was a robust solution for the more experienced marketer. So when I was first learning to create funnels, Keap/Infusionsoft was just too advanced for me.
Hi Joane, I'm sorry to hear that you found Keap difficult to set up in your business. I encourage you to check out some of our resources - including our onboarding coaching options, our live events designed to help you in your Keap app (https://keap.com/resources/events) and the Keap help center (https://help.keap.com/help) to get better acclimated in your app.
Verified reviewer
Real Estate, 51-200 employees
Used daily for 2+ years
Review source
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As a customer of 7+ years who used to be 100% on-board, even going as far as to fly to Phoenix to attend Infusioncon, I would not recommend Infusionsoft anymore. Pains me to say this. Too many bugs, too many excuses for things not working, not worth the hassle anymore.
I liked what this product was many years ago. Not so much in recent times.
Infusionsoft is broken for a few reasons. The first is that all out emails to Yahoo and Telus are bouncing. This is a problem that Infusionsoft has and knows about and has been working on for well over a month. As a result, expect days where some of your emails to Yahoo to go through, and days where none go through at all. For Canadians, that means all Rogers emails will bounce. The second issues...
Thank you for sharing your feedback. We are sorry that you've been impacted by the industry-wide challenges with email deliverability for Yahoo & AOL. Our team has worked diligently and quickly to improve deliverability by partnering with the Verizon Media group to obtain better insight and solutions in order to improve these rates and provide the best email deliverability possible for our customers....
Kavindu Githsara K.
E-Learning, 11-50 employees
Used daily for 2+ years
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We used keap to manage our customers database. we did email marketing, lead generation , internal forms, email templates and automate campaigns and more. I'm happy to tell you, even we can find lots of cheap CRM systems out there, Keap is the best and it's worth for money. because, everyday they are trying to give us the best experience. we got recurring updates with lots of new features. One more thing to mention. There customer support was very helpful for our staff when they onboarding. Not only for staff but for admin too. timely support is given by them. I would like to recommend Keap CRM for any business out there. go ahead without any hesitation. At first it will be hard to adopt a new system. but when it comes to Keap, They will help you to get there without any troubles.
This system has everything that needs for a business for up and running. Even for a startup business also able to adopt this system to their workplace very easily. The best feature that i saw is Email Automation. As a admin i was able to create and schedule lots of email campaigns for our customers. it is very easy and straight forward. Campaign builder interface is very user friendly. even my non computer literacy people also can build and automate an process within few minutes. It provides lots of integration options with third party applications. Also It provides lots of tools to manage our marketing procedures.
Nothing to complain but i would like to mention that there should be more tutorials/guides and onboarding trainings for users.
Hi Kavindu, Thank you so much for taking the time to leave a review! I'm glad to hear that Keap's feature set has met many of your business needs and our support team helped you integrate it seamlessly into your business.
Tammy S.
Fine Art, 1-10 employees
Used daily for 2+ years
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Once you learn all the features you see how powerful and helpful this software can be.
The pipeline feature and the ease of moving customers through the pipeline for various actions to occur.
Without an outside company guiding us there was a large learning curve to learn all of the features.
Hi Tammy, Thank you so much for taking the time to leave a review. We're happy to hear that Keap's features have assisted with your customer journey. I will share your feedback about the learning curve with our software with the right teams here so we can work to create a simpler experience for our customers. I encourage you to check out our educational resources on our website and lean on our team when you have any specific questions.
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