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Kenect Logo

The AI Engine for Dealers

Table of Contents

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Is this product right for your business?

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Kenect - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Kenect overview

What is Kenect?

Kenect is the leading AI for dealerships, trusted by over 10,000 businesses across North America to streamline service, sales, and operations. Our innovative platform uses AI to automate the "busy work" of the dealership—from phone calls to text reminders—driving record-breaking efficiency and revenue. Discover why the industry’s top dealers choose Kenect to eliminate chaos and grow their bottom line.

Key benefits of using Kenect

Automating the tasks that waste your team's time.

Starting price

1per user

Pros & Cons

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Text Communication

Client Communication

Appointment Reminders

Ease of Use

Sending Pictures

Message Management

Kenect’s user interface

Ease of use rating:

Kenect pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(4)
3-4(16)
5(73)

What do users say about Kenect?

We could not receive texts or live chat leads for a long period of time as a result and lost messages from clients, business leads, and so forth that went into an abyss.

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Who uses Kenect?

Based on 93 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Retail
Law Practice
Automotive
Legal Services
Others

Use cases

Customer Communications Management
Review Management
Live Chat
Customer Satisfaction
Payment Processing

Kenect's key features

Most critical features, based on insights from Kenect users:

Chat/Messaging
Review request
SMS messaging
Review monitoring
Transcripts/Chat history
On-Demand communications

All Kenect features

Features rating:

File sharing
Real-Time notifications
Real-time consumer-facing chat
Debit/Credit card processing
Data security
Response management
Personalization
Template management
Mobile access
Payment fraud prevention
Online payments
One-to-One messaging
Negative feedback management
PCI compliance
Payment gateway integration
Proactive chat
Real-time conversations
Reminders
Reporting/Analytics
Review notification
Screen sharing
Social sharing
Text analysis
Third-Party integrations
Transfers/Routing
Video chat
Video support
ACH payment processing
Appointment scheduling
Autoresponders
Batch communications
Billing & invoicing
Campaign management
Canned responses
Complaint monitoring
CRM
Customizable branding
Dashboard
Electronic signature
Feedback management
Group messaging
In-Person payments
Interaction tracking
Interactive content
Lead distribution
Lead qualification
Mobile payments
Multi-Channel communication
Multiple payment options

Kenect alternatives

Kenect logo

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1

/user

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Kenect pricing

Value for money rating:

Starting from

1

/user

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Kenect price and value

Value for money rating:

To see what individual users think of Kenect's price and value, check out the review snippets below.

“Good form of communicating with our customers via text. We have not used the video chat feature yet, but it seems like a great idea for when the opportunity presents itself.”
DW

Derrick W.

Manager

“Customer support had been great, and regular engagement to ensure that we are not only using the software, but using it to its full capability has been fantastic.”
BM

Bobby M.

General Manager

Kenect integrations (18)

Integrations rated by users

We looked at 93 user reviews to identify which products are mentioned as Kenect integrations and how users feel about them.

Integration rating: 4.0 (1)

This allows for there to be no barriers when attempting to request reviews.

LV

Lane V.

Business Manager

Clio logo
Clio

Integration rating: 5.0 (3)

8am LawPay logo
8am LawPay

Integration rating: 5.0 (2)

Kenect support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support

Training options

In Person
Live Online
Webinars
Documentation
Videos

Kenect FAQs

Q. Who are the typical users of Kenect?

Kenect has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Kenect support?

Kenect supports the following languages:
English


Q. Does Kenect support mobile devices?

Kenect supports the following devices:
Android, iPad, iPhone


Q. Does Kenect offer an API?

No, Kenect does not have an API available.


Q. What level of support does Kenect offer?

Kenect offers the following support options:
Phone Support

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