Launchcloud Features

Launchcloud

Form creation & data collection automation

4.25/5 (20 reviews)

Launchcloud Feature Summary

  • Collaboration
  • Drag & drop surveys
  • Document publishing
  • Form builder
  • Mobile apps for Android and iOS
  • Form submission
  • Send emails with attachments
  • Branding & theming
  • Share forms & folders
  • Security
  • Web links & embedding
  • Kiosk mode
  • Reports & insights
  • Filter reports by location, media and responses
  • Real-time results
  • Digital forms
  • Advanced user permissions
  • Automatic time and location tagging
  • Collect data offline with the app
  • Share results
  • Third party integrations
  • Picture & video buttons
  • Electronic sIgnature fields
  • Picture annotation
  • Barcode scanner
  • Audio recording
  • QR code reader
  • Data search
  • Star ratings
  • Tables
  • Sliders
  • Payment buttons
  • Responsive forms
  • Save & resume
  • API & webhooks
  • Pre injected fields

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CRM Integration (130 other apps)
Calendar Management (180 other apps)
Custom Fields (146 other apps)
Customer Database (151 other apps)
Customizable Branding (191 other apps)
Customizable Reporting (159 other apps)
Customizable Templates (165 other apps)
Data Import/Export (174 other apps)
Electronic Payments (130 other apps)
Email Integration (185 other apps)
Mobile Integration (128 other apps)
Real Time Data (128 other apps)
Reminders (183 other apps)
Reporting & Statistics (225 other apps)
Social Media Integration (162 other apps)
Third Party Integration (210 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


0 reviews

See all iPhone Apps

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


10 reviews

See all Android Apps

Launchcloud Feature Reviews

19 reviewers had the following to say about Launchcloud's features:

Timothy Hui

opened an account to see features

2018-05-11

Pros

the SaaS has a very clean UI and design.

Cons

unfortunately, this product did not have the one key feature I was looking for - return to complete form later.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Terry Martin

Easy to use and personalized customer service

2017-09-27

Pros

Can be branded for the client.

Cons

I have also recently had a few issues with data missing on a b&q campaign.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Tevra Blankenship

Great customization and flexible platform, excellent customer service

2017-01-27

Launchcloud went the extra mile to make it work for us when no other platform could connect a customer survey to our CRM - they made it happen!

Pros

Flexibility, connection to CRM.

Cons

The visual interface isn't as easy to navigate as I'd like.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering Launchcloud

Talk to the reps if you aren't sure if it can do something they may be able to make it work for you!

Source: Capterra
Helpful?   Yes   No

Response from Launchcloud


Thank you for your feedback

Read more
Vaughn Steyn

Very user friendly mobile interface and very easy to make new forms as needed.

2018-05-04

Saved time in data capturing and the paperwork is a lot easier to monitor now.

Pros

It is very easy to create new forms.

Cons

The website interface is not very user friendly for people that are not familiar with computers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Launchcloud


Thank glad yoy like launchcloud. Launchcloud is design for more complex work flows so bot to get your head around at first.

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Tom Balmes

Easy to build. Easy to use. Anyone can do it!

2017-01-27

I would highly recommend this product to business owners who need mobile applications but don't have experience developing them or the budget to hire a development team.

Pros

Ease of use for developer and user

Cons

I had to insert text for field titles to hide the associated field titles to get the format I needed, which added a lot of time and repetitive work to the development.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Launchcloud

Would like to see more options for customizing field title size and fonts. When creating rules, have an organized field listing in a hierarchical format or be listed in the order they appear on the forms. Or separate fields in an organized format by form page. It would be much faster to create rules heavy forms and with less time spent testing and fixing errors. I only have two forms in my app and there are so many fields listed when trying to select a dependent field, I spend more time searching for the field than anything else.

Source: Capterra
Helpful?   Yes   No

Response from Launchcloud


Thank you Tom glade you like it

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Myles Coulter

It got done what I needed.

2018-05-03

Pros

The multiple of options to ask customers questions made it easy to collect data from our customers.

Cons

We had to stop using it at some point because it was slowing down our operations and our customers were unhappy at the wait times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Sandra Hill

Perfect for registers and online forms. Easy to use app. Great customer service with quick response.

2017-03-20

I put these forms on my website or social media account and again, they come straight through to me.

Pros

Great customer service, fast response time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Launchcloud


Thank you for your feedback!

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Erik Valiquette

Flexible platform and outstanding customer service

2017-01-16

And their customer service is the best I've come across in years!

Pros

Easy to use, flexible solutions, outstanding customer service

Cons

Would love to be able to take subscriptions payments but I hear it might be coming

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Launchcloud


Thank you Erik we really appreciate your review

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Tamara Williams

Okay, wish the reporting and directions were a bit better

2018-05-03

not having to type out information submitted into spreadsheet, but still have to format

Pros

The automatic download to google drive and online link to share with everyone and the ability to create an excel spreadsheet.

Cons

the reports section is not clear for my orders, it would be nice to see how many people ordered specific products that was outlined.If someone sends form twice and I delete on Launchcloud,it does not delete off google drive spreadsheet.One of the products I deleted also still shows up on the spreadsheet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
robert burns

Best data capture system I have experienced

2017-03-20

i tried formstack, and survey monkey for my field research but both did not work for me. however Launchcloud lets me gain my data offline on my app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Launchcloud


Thank you rob

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Steve Giles

Practical software and amazing service

2017-03-25

Launchcloud came to my rescue by providing a customizable form to link the opt-in form on my website to MailChimp and excel sheet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Launchcloud


Thank you !!

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Robert Webb

Brilliant customer service!

2017-01-23

Safest and most convenient place to store and view my data. Lots of tutorials and FAQ's available if theres things me and my staff don't understand or need help with discovery or improving functionality of my forms.

Pros

Easy to use. Visually very easy to navigate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Launchcloud

When building a form, I would love to be able to pop the tool box out of the browser window.

Source: Capterra
Helpful?   Yes   No

Response from Launchcloud


Thank you Rob we are always happy to help

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Akil Islam

Far more powerful than I imagined...

2018-09-07

The ability to design and use my own forms for a great experience on any device is awesome

Pros

Easy to use Excellent support Reasonable pricing

Cons

More how-to guides would be great and slower YouTube videos

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Launchcloud


Thank you for your feedback! We will keep improving New support docs on there way.

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Josh Peacock

Slow start when designing the form, but once we got going, great tool. We will use again!

2017-10-10

Forms easily created. Which can then be edited by a developer easily.

Pros

Also reporting is clean, well thought out and robust.

Cons

Navigation around the site took some getting used to, and it was slow at times. Also finding the right tools to edit the form once designing was a struggle - but great support and once we found them, easily replicated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Launchcloud


Launchcloud is enterprise so can take a day or so to learn it but then becomes very natural.

Read more
Anonymous
(Construction company, 11-50 employees)

Best form builder and workflow manager for growing workforces

2019-08-06

Very friendly and knowledgeable team. Affordable and innovative software!

Pros

Easy to set up, and for my team to use!

Cons

Wish theer were a few more form templates, but we were able to build our own to meet our needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Stepg Georgiou

So far I have found launchcloud very useful and user friendly.

2018-05-08

Pros

The ease of use. The support from the Launhcloud team and the variety of features that are available on the platform.

Cons

If it could automatically be set A-Z that would be helpful

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Launchcloud


Thank you for the feedback we will look at adding a filter option

Read more
Sanjay Lathar

Great support for a new user.

2017-10-02

Streamline our admin and registration process'

Pros

The functionality and interlinking between forms and emails. Automation.

Cons

A good knowledge of ICT is required to get full use out of functionality. i.e. basic coding for 'Spaces', 'bold text' etc for email themes etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Launchcloud


Thank you for your review

Read more
Tania Piunno

Setting up our form was very difficult but now it's fairly easy to use

2018-05-03

Saves us paper

Pros

I like that it saves us from having to store hundreds of forms, and keeps them all conveintly online

Cons

I don't like how confusing it is to actually put together a form. Our customers are always confused about the "select date" section of form but support says there is no alternative.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Dave Edwards

I haven't enjoyed using this, the web based system has no flow and is clunky. The app is ok

2018-05-10

Pros

The image upload is easy and intuitive too

Cons

When I initially used this I had a link but hadn't been added to the form so had to used web based. Just give up on that one

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more