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Array Features
Features Summary
Functionality
4.2
/5
22
Total features
70
6 categories
Array features
Common features of Field Service Management software
Screenshots
Contenders comparison
Functionality
4.2
/5
22
Price starts from
50
Per month
Total Features
70
Unique features
Real-time Updates
Process/Workflow Automation
Customizable Forms
Data Retrieval
Functionality
4.5
/5
13.3K
Price starts from
Free
Total Features
25
Features in Common
6
Unique features
Canned Responses
Video Conferencing
Multi-Channel Communication
Live Chat
Functionality
4.4
/5
16.9K
Price starts from
No pricing info
Total Features
158
Features in Common
25
Unique features
Auto-Dialer
Lead Qualification
Estimating
Budgeting/Forecasting
Common Array comparisons
Reviewers who mentioned features said:
Anonymous Reviewer
Verified reviewer
Construction, 11-50 employees
Used daily for 6-12 months
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Very friendly and knowledgeable team. Affordable and innovative software!
Easy to set up, and for my team to use! I highly recommend.
Wish theer were a few more form templates, but we were able to build our own to meet our needs.
Tom B.
Construction, 11-50 employees
Used daily for less than 6 months
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After signing up, I created and tested an app for my company in only 4 days. No programming or script writing skills necessary. Launchcloud's support was able to quickly answer any questions I had. I would highly recommend this product to business owners who need mobile applications but don't have experience developing them or the budget to hire a development team.
Ease of use for developer and user
I had to insert text for field titles to hide the associated field titles to get the format I needed, which added a lot of time and repetitive work to the development. Spent a lot of time scrolling through the field listing searching for the fields I needed to apply rules to when creating field rules .
Thank you Tom glade you like it
Tamara W.
Used daily for less than 6 months
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not having to type out information submitted into spreadsheet, but still have to format
The automatic download to google drive and online link to share with everyone and the ability to create an excel spreadsheet.
the reports section is not clear for my orders, it would be nice to see how many people ordered specific products that was outlined.If someone sends form twice and I delete on Launchcloud,it does not delete off google drive spreadsheet.One of the products I deleted also still shows up on the spreadsheet.
Sandra H.
1-10 employees
Used daily for 1-2 years
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I use this software to create registers for my instructors to fill out on site via the associated app (no wifi needed). These come through to me immediately. There is no other software that I know of that fulfils this function. I also use this software for customers to fill out questionnaires and order forms. I put these forms on my website or social media account and again, they come straight through to me. The system is very intuitive and easy to set up and update. The customer service team are very helpful, knowledgable and respond very quickly, often even late into the eveneing.
Great customer service, fast response time.
No cons were added to this review
Thank you for your feedback!
Robert W.
Sports, 1-10 employees
Used daily for 2+ years
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Safest and most convenient place to store and view my data. Lots of tutorials and FAQ's available if theres things me and my staff don't understand or need help with discovery or improving functionality of my forms. If thats not enough Becky and Matt are always only too happy to help.
Easy to use. Visually very easy to navigate.
No cons were added to this review
Thank you Rob we are always happy to help
Vaughn S.
Medical Devices, 11-50 employees
Used daily for 6-12 months
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Saved time in data capturing and the paperwork is a lot easier to monitor now.
It is very easy to create new forms. The ability to attach a photo to a form is brilliant. The app is very easy to use and the offline mode is extremely helpful.
The website interface is not very user friendly for people that are not familiar with computers. Sharing the forms correctly is very confusing.
Thank glad yoy like launchcloud. Launchcloud is design for more complex work flows so bot to get your head around at first.
Sanjay L.
Staffing and Recruiting, 11-50 employees
Used daily for less than 6 months
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Streamline our admin and registration process'
The functionality and interlinking between forms and emails. Automation. The clarity of forms, our clients appreciated it. A much better product compared to previous applications used. Well done.
A good knowledge of ICT is required to get full use out of functionality. i.e. basic coding for 'Spaces', 'bold text' etc for email themes etc. The submissions are a bit standard. Have to click in to see name. For example, your competitor 'Jot Form for instance have some details in the main text of the email sent to person receiving the submissions. So not a need to log in and view if in a rush. Please feel free to get in touch with me for any other recommendations, I'd love to help.
Thank you for your review
Josh P.
Information Technology and Services, 51-200 employees
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Forms easily created. Which can then be edited by a developer easily.
Ease of use and functionality. It did take us a little while to find the tools to edit a form and customise it, but the support we got from the team was great. The ability to edit the HTML embed code was good, meant we able to set up the form and them use our Front End Developer to edit the finer more detailed areas. Also reporting is clean, well thought out and robust.
Navigation around the site took some getting used to, and it was slow at times. Also finding the right tools to edit the form once designing was a struggle - but great support and once we found them, easily replicated.
Launchcloud is enterprise so can take a day or so to learn it but then becomes very natural.
Kunal L.
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
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Subform is a very useful feature and is probably the feature that stands out. The Data search component is also very useful and also very easy to use.
The only thing that I think is lacking are the mobile applications. Specifically the Android version. There are too many bugs and there are lots of crashes.
Thank you for your feedback. We are always looking t ways to make things simple to use without losing capability.
Terry M.
Used daily for 1-2 years
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Cross platform. Form content can be managed live. Different options to obtain data such as drop downs, photo and video make the form engaging. Easy to set up and deploy to users. Can be branded for the client.
when I receive a report notification I cannot access it report on iphone. I have also recently had a few issues with data missing on a b&q campaign. Just a few maybe 10 submissions.
Steve G.
Review source
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I use these forms mainly for online data collection. Website embeds etc. I am not good with code and Wordpress plugin forms are often clunky, aren't compatible with MailChimp and/or need code to customise. Launchcloud came to my rescue by providing a customizable form to link the opt-in form on my website to MailChimp and excel sheet. EVERY time I contact the team (usually because my lack of technical...
No pros were added to this review
No cons were added to this review
Thank you !!
Tevra B.
Education Management, 11-50 employees
Used weekly for 6-12 months
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Launchcloud went the extra mile to make it work for us when no other platform could connect a customer survey to our CRM - they made it happen! They also provided quick, awesome customer service chat along the way. It made me feel taken care of and like I was working with real humans. I think their platform could be visually a bit more intuitive but any time I couldn't figure it out they walked me through everything in moments. I recommend them!
Flexibility, connection to CRM.
The visual interface isn't as easy to navigate as I'd like.
Thank you for your feedback
Erik V.
Logistics and Supply Chain, 1-10 employees
Used weekly for 6-12 months
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I love Lauchcloud and how it has improved our internal processes. We save a ton of time. And their customer service is the best I've come across in years!
Easy to use, flexible solutions, outstanding customer service
Would love to be able to take subscriptions payments but I hear it might be coming
Thank you Erik we really appreciate your review
Myles C.
Used weekly for 1-2 years
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The multiple of options to ask customers questions made it easy to collect data from our customers.
It lagggggs like no other. It is a major problem for my organization. We had to stop using it at some point because it was slowing down our operations and our customers were unhappy at the wait times.
robert b.
Review source
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i tried formstack, and survey monkey for my field research but both did not work for me. however Launchcloud lets me gain my data offline on my app. The best!!!
No pros were added to this review
No cons were added to this review
Thank you rob
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