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Lokulus
Your AI workflow automation partner
Table of Contents
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Lokulus - 2026 Pricing, Features, Reviews & Alternatives
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Lokulus overview
What is Lokulus?
Lokulus is an AI-enabled customer communications management and workflow automation software that helps users streamline customer-focused business processes.
It helps users create workflows that manage, prioritize, and respond to multiple customer queries. Its key features include workflow automation, work distribution, case management, workforce management, unified agent workspace, virtual agent assistance, real-time reporting and analytics, security auditing, and compliance management.
Lokulus’ identity service provides an enterprise-wide security ecosystem that enables Single Sign-On with common third-party identity services such as Google and Microsoft. The security policies provide a robust framework for safeguarding against unauthorized access and preventing attacks that compromise performance, data, and availability.
Key benefits of using Lokulus
The Lokulus platform fully understands the context of the work, providing clear, transparent decisions and the best action to take.
By using the Lokulus platform, your workflows can ensure that all your systems are kept up to date with a single version of the truth. Experience fully automated execution of complex, repeatable work, with a system intelligent enough to know when a human needs to be included.
The Lokulus way focuses on the outcomes you want as the priority, then the team can configure the platform to those goals. They know one size does not fit all, which is why you won’t find off-the-shelf generic software packages with Lokulus.
The Lokulus platform can be configured to your needs and requirements, so you’ll get a customisable platform that allows a holistic view of your business to drive the outcomes you and your customers need.
The platform is built, implemented, and delivered by Lokulus, so you can be assured they are solely focused on delivering for you, with no third parties involved and no split loyalty or risk. Their low code platform allows rapid delivery, ensuring the value is quickly recognised. With Lokulus, you’ll be able to adapt to changing scopes and situations rapidly, avoiding long transformation programmes and hidden budget overruns.
And whilst you’ll benefit from exceptional CSAT scores and lower costs to serve, Lokulus will also be in it for the long haul to ensure your platform evolves, develops and grows as your organization does.
Starting price
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Lokulus
Starting from
85
/user
Per month
Freshdesk
Starting from
19
Per month
Bitrix24
Starting from
61
Per month
Zoho Desk
Starting from
20
Per month
Lokulus pricing
Pricing plans
Pricing details:
User opinions about Lokulus price and value
Value for money rating:
Lokulus integrations (19)
Lokulus support options
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Lokulus FAQs
Lokulus has the following pricing plans:
Starting from: £85.00/month
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Lokulus?
Lokulus has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business
Q. What languages does Lokulus support?
Lokulus supports the following languages:
French, Spanish, German, English
Q. Does Lokulus offer an API?
Yes, Lokulus has an API available for use.
Q. What other apps does Lokulus integrate with?
Lokulus integrates with the following applications:
Gluu, Microsoft Outlook, Zendesk Sunshine, Messenger, Telegram, Jira, Viber, AfterShip, WhatsApp, Grafana, Gmail, Experian Address Verification, Twitter/X, Textlocal, SS&C Blue Prism, Bird, Twilio, Instagram, Shopify
Q. What level of support does Lokulus offer?
Lokulus offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep)