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Mapp Marketing Cloud
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Data handled. Engagement automated. Marketers liberated.
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Mapp Marketing Cloud - 2026 Pricing, Features, Reviews & Alternatives
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Mapp Marketing Cloud overview
What is Mapp Marketing Cloud?
Mapp Cloud is an Insight-led Customer Engagement Platform. With Mapp Cloud, marketers can focus on what makes a difference for their business, instead of spending precious time and resources taming the technology behind it. They can rely on real, reliable marketing insights that enable true one-to-one personalization – and set the foundation for successful cross-channel marketing activities.
Mapp Cloud’s key features are:
- CDP & Engagement based on real-time, unified customer profiles
- AI-generated customer insights – learn from the past and the present to predict future customer behavior
- Marketing activation for actionable insights
- One-to-one personalization, including predictions, recommendations and churn prevention
- Cross-channel execution (email, push, SMS, web, adv)
- Direct connectivity (import/export) with a multitude of data sources (CRM, eCommerce systems, loyalty)
Mapp Cloud is designed to improve the customer experience and create a loyal customer relationship based on recurring purchases. It consists of several features:
- CDP (Customer Data Platform): collecting any data coming from different sources, unified around a unique contact profile
- Customer Insights & Analytics: offering cross-channel data collection, analysis, and data activation in an unprecedented way
- Web Behaviour Tracking & Activation: enabling audience grouping and precise segmentation for prospect and customer targeting and conversion
- Multichannel Execution & Delivery: empowering marketers to build seamless customer experiences through true personalization, delivering the right message on the right channel, at the right time
With Mapp Cloud’s modules, automated and personalized messages are distributed via the most suitable marketing channel, at the right time, with the optimal contact frequency. Businesses lay the foundation for real personalization and competitive edge.
Mapp has global offices in seven countries worldwide. More than 700 companies already decided to focus on Insight-led Customer Experience, including PepsiCo, Lloyds Pharmacies, Prenatal, The Entertainer, Expert, and more.
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Mapp Marketing Cloud's features
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Mapp Marketing Cloud integrations (9)
Mapp Marketing Cloud support options
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Mapp Marketing Cloud FAQs
Mapp Marketing Cloud has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
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Q. What languages does Mapp Marketing Cloud support?
Mapp Marketing Cloud supports the following languages:
English, French, German, Italian, Spanish
Q. Does Mapp Marketing Cloud offer an API?
No, Mapp Marketing Cloud does not have an API available.
Q. What other apps does Mapp Marketing Cloud integrate with?
Mapp Marketing Cloud integrates with the following applications:
Loqate, Adobe Commerce, Lytics Customer Data Platform, Infobip, Segment, Nosto, Antavo, Salesforce Commerce Cloud, Qualifio
Q. What level of support does Mapp Marketing Cloud offer?
Mapp Marketing Cloud offers the following support options:
Phone Support, Knowledge Base, Email/Help Desk