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Peek Pro
5
653
4
88
3
15
2
12
1
26
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one solution for tour and activity operators
Table of Contents
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Peek Pro - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Peek Pro overview
Based on 794 verified user reviews
What is Peek Pro?
Peek Pro is a reservations program offering key features such as online booking, payment processing, reservations management, customer support, and mobile access, among others.
Who uses Peek Pro?
By industry, Peek Pro reviewers are most commonly professionals in leisure, travel & tourism (28%). The most frequent use case for Peek Pro cited by reviewers is reservations (75% of reviewers).
What do users say about Peek Pro pricing?
Reviewers appreciate Peek Pro's flexible pricing, transparent billing, and reasonable credit card rates, which they find cost-effective. Some users report confusion over fee structures, unexpected charges, and accumulating costs, especially with advanced pricing features.
Starting price
Alternatives
with better value for money
Pros & Cons
User Interface
Efficient seasonal operations
Smooth onboarding experience
Tour Management
Phone Support
Integrations
Peek Pro’s user interface
Peek Pro pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.6
Customer support
4.7
Reviews sentiment
What do users say about Peek Pro?
Peek Pro is a reservations program offering key features such as online booking, payment processing, reservations management, customer support, and mobile access, among others.
Select to learn more
Who uses Peek Pro?
Based on 794 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Peek Pro's key features
GetApp's analysis of 68 verified user reviews collected between July 2021 and May 2024 identifies Peek Pro's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Peek Pro's online booking capabilities for their flexibility and 24/7 accessibility, allowing customers to book at their convenience. They find the customer interface simple and user-friendly, with easy access to availability and booking details. Users report increased reservations and reduced staff workload. However, some mention issues with booking accuracy and the need for more customization options. They also highlight seamless integration with websites and the overall positive impact on their business operations. Of the 38 Peek Pro users who gave detailed accounts of their use of Online Booking, 100% rated this feature as important or highly important.
Reviewers indicate that Peek Pro's payment processing capabilities are easy to use and configure, allowing for various payment options such as full payments, deposits, and partial payments. They appreciate the timely and clear monetary transfers, as well as the ease of refunding customers. However, some users mention high fees and delays in payment processing. They find the integration with Stripe and the ability to handle international payments particularly valuable. Of the 31 Peek Pro users who gave detailed accounts of their use of Payment Processing, 100% rated this feature as important or highly important.
Joe M.
Overlord of Fun
Mariam D.
Manager
Carrie A.
Owner/Administrator
Neil B.
Owner
Users report mixed experiences with Peek Pro's customer support. Many appreciate the responsive and helpful assistance during onboarding and issue resolution, mentioning specific support agents positively. They find the HelpDesk tool useful for quick answers. However, some reviewers express frustration with slow response times, high turnover, and inconsistent communication. They value having a support team available but note that improvements in response efficiency and proactive support would enhance their experience. Of the 21 Peek Pro users who gave detailed accounts of their use of Customer Support, 100% rated this feature as important or highly important.
See related user reviews
mark p.
owner
Tommy R.
Founder and Administrator
Teresa P.
Owner
All Peek Pro features
Features rating:
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Peek Pro integrations (24)
Integrations rated by users
We looked at 794 user reviews to identify which products are mentioned as Peek Pro integrations and how users feel about them.
Integration rating: 4.8 (6)
“Many donors prefer to make donations online or pay invoices online. This provides them another venue to donate.”
Andrea B.
Finance Manager
Integration rating: 2.3 (5)
“Love my google calendar”
Stacey S.
Onwer
Integration rating: 2.5 (4)
“Automates lead flow and internal processes. We use it to push form submissions into Jobber, trigger follow-ups, and keep everything synced without manual entry. Saves time and prevents missed leads.”
Bruce M.
General Manager
Integration rating: 4.5 (3)
“Integration with WordPress is not very important on its own because WordPress is mainly used for content, not payments. PayPal usually works through plugins, so the direct integration is less important. It is useful, but not essential for most users.”
Hana Ř.
Leader of Inventory
Integration rating: 4.0 (2)
“Yes, I integrated SuiteDash with PayPal for payments and with Zapier to connect a few external tools (email marketing and calendar sync). The PayPal integration handled invoices and subscriptions directly; Zapier filled gaps for apps that don’t have”
Nagur B.
Marketing Consultant
Integration rating: 5.0 (2)
“To know, how many people actually visited my website, and how are my Google ads performing.”
Muskan S.
Fouder
Peek Pro customer support
What do users say about Peek Pro customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Peek Pro customer support.
Widespread user sentiment highlights Peek Pro's customer support as responsive, helpful, and knowledgeable across various channels.
A fair number of users appreciate the quick response times and the team's willingness to resolve issues and answer questions promptly.
Multiple users value the personalized, friendly service and thorough onboarding support provided by real, accessible staff.
A minority of users report inconsistent support quality, with delayed responses, limited availability outside the US, and unhelpful interactions.
Support options
Training options
To see what individual users say about Peek Pro's customer support, check out the review snippets below.
“The customer portal is amazing to communicate information to the guests.”
Tommy R.
Founder and Administrator
“My last plea for support was on June 16, 2025.”
mark p.
owner
“Absolute ZERO support, left to chat with an AI bot that has no answers”
mark p.
owner
“There is no customer service.”
Teresa P.
Owner
Peek Pro FAQs
Peek Pro is an online booking solution designed for rental, tour operators, and other experience-based businesses. The platform assists operators in increasing bookings through intelligent upselling features and capturing lost sales opportunities without any additional effort. It provides access to various resellers and helps teams manage all ticket sales from a centralized system. Peek Pro focuses on creating seamless guest interactions from the booking stage to the experience itself. It offers automated reminders, self-rescheduling options, and timely review requests to ensure a positive end-to-end experience for customers. By providing a convenient and engaging experience, Peek Pro helps in building loyal customer relationships. Peek Pro offers connectivity with popular travel platforms, such as Expedia, Viator, and GetYourGuide, allowing operators to reach a wider audience. The platform also provides mobile apps for iOS and Android, enabling operators to manage their business on-the-go.
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