Schedulista Reviews

My only regret about Schedulista is that I did not enroll sooner. Schedulista has made a huge impact on my business - fewer no-shows, less wasted time rescheduling, less needless back-and-forth with clients. My clients love the reminders, both text and emails, plus the ease of changing an appointment iof necessary. I love customizing all the communications, from the initial welcome to follow-ups after an appointment.

This might be resolved in the latest version, but having a way to keep track of missed appointments. Usually, I delete MAs, but now that most of my clients are prepaid, having a way to note if it was a Missed Appointment (maybe simply a different color?) would be helpful.

- online scheduling system where several students can register for the same class in less than 1 minute - integration with Zoom - synchronisation with Google Calendar - time efficient - cost effective

In the calendar, the week starts Sunday which is how it is in USA but in Europe the week starts Monday. So an option to change that it will be great.

Love how intuitive schedulista is and its options to customize fields. Fantastic customer service and a great company for small businesses to grow from!

Wish I could manage guests within private bookings.Wish it had more options for automated emails.Wish automated email templates could be branded and prettier.Wish fields could be connected to workflows based on the client responses.

It is the most flexible of the scheduling apps for handling recurring appointments and for handling a schedule that can change on a dime (personal trainer).

It is a crap-shoot whether or not the appointment will set (or delete). Sometimes requires doing the same thing over and over until it "takes." As a result, some of my clients won't use it anymore and just call to make their appointments, defeating the purpose of having the app in the first place. Trying to sync with Google creates a lot of issues that apparently require a LOT of automatically generated most annoying emails every time you make a change on the schedule.

The Schedulista software is straight forward and easy to use. My clients love it on their end and I love having a virtual assistant to send out appointment reminders and to take appointments for me after hours which saves me tons of time.

My only cons would be that there is not a feature to make a client "inactive" without erasing their file or history and if a family has one email address they cannot both have client files using that email address again. It is a minor thing but would be nice if that could be added somehow.

Love how easy it is to use, very versatile. Easy to integrate with other programs.

Wish they had the option to run retail and POS through it.

I love that there are a lot of customizable features, but that it is not overly complicated to use. Also, the staff is super responsive and helpful with questions and concerns.

It does have some limitations, like not being able to take credit card numbers. It's also not linked with EHR, so when I do switch over from paper to electronic files, I will have to use a different software.

Hi Kathryn, Thanks for the nice review! Note: Although we don't have a full point of sale (POS), we can take credit cards at the time of booking either as (a) credit card capture or (b) full payment. Credit card capture lets you charge the card later for any amount. This is usually used for charging for no-shows.

Simple, effective, affordable. I have encouraged several other colleagues who are also solo practitioners to help streamline scheduling, no longer play phone tag, and reduce "no shows".

Nothing. My only fear is they will add more bells and whistles and then up the price.

Thanks for the kind words and for spreading the word about online scheduling, Kayla. We appreciate it!

I love that my clients can easily book appointments. It has taken many hours a months of extra work from my shoulders. The system is easy to use, looks good and very affordable.

The product is really easy to use, there is nothing I don't like about this software.

Thanks Anke. It's good to have you as a customer.

I love how easy Schedulista is to use. It has made scheduling for my previous position easy and I love that I can automatically add each appointment to calendars. The integration options are convenient and easy to use.

It's a little on the pricier side compared to other scheduling software. I wish that there were more affordable add-on options.

It is very easy to set up this software and integrate it into an existing website. Also the customer service is excellent!

It could be a little easier to change the ongoing emails to clients. It always takes me a few minutes to remember how.

I like that it has the capabilities to create a schedule for my sessions, and all I need to do is plug in names. I also like that it sends text messages and email reminders of upcoming sessions.

I do not like the fact that I cannot add more than one email to a client's profile. Some times parents have more than one person who needs to be notified of the upcoming schedule. There is also part of the system that doesn't work. Lastly, I wish on the final session, and automatic reminder could pop up reminding the client it's time to renew.

Schedulista is easy to set up and you don't have to worry about missed payments any more. It gives you so much more time to concentrate on your job. It's been extremely reliable and there wasn't a single day it didn't function. However, what I love most is the prompt and super friendly customer service!

It would be great if there is a way to remind regular/weekly customers to make a booking before the booking deadline.

so easy to set up and maintain.

I don't have anything negative to say.

Thanks for the awesome review, Carol! We work hard to make sure Schedulista is always up and running.

I like how easy it was to set up my calendar and get it running.

Had one bad moment when IOS13 caused the app to not function on the iPhone.

I loved that my customers could choose a time that was convenient for them to shop with me, the customisation was great, allowing me to book time away from customers, and the quick way I was able to contact from my phone was wonderful. It allowed me to walk my customers through the store during Covid-19 lockdown - so much more engaging that simply having an online shop.

I would possibly say that the calendar that was embedded into my website could have looked a bit more modern, but I was not unhappy with it.

easy to use, easy on the eyes, effective

really no major weaknesses sometimes the sync with google calendar lagged, hard to say though that the problem was with this app

Thanks for the feedback. We're glad to have you as a customer.

the service has saved me a ton of time. The staff is AMAZINGLY HELPFUL

i havent found anything that I dont like

Thanks for the kind words April. We appreciate having you as a customer.

The recurring appointments is very convenient for our office because a lot of our patients have weekly appointments. It has a sleek design on our end and is very compatible with the website.

Glitches often. Patients get frustrated at times and call us because the appointment doesn’t go thru and needs refreshing.

We like that Schedulista sends automatic text and email messages to our patients. It is nice the patients can schedule in their own appointments. We also like that we can write notes for each patient. The ease of the app is amazing as well! Everything is great!

I would like the option to color code for the patients that show up vs. do not show up to appointments.

Thanks for the great review Christopher! We're privileged to have you as a customer. Also -- thanks for the feature recommendation re color-coding no-shows. It's on our roadmap for the future.

No pros were added to this review

No cons were added to this review

Resembles Google calendar. Easy interface for recurring appointments and easy to adjust appointments.

Mysterious error messages sometimes.

It's a very streamlined app, easy to use for admin and users with very self-explanatory integration.

The graphic interface isn't as flexible as it should be, and depending on where it's integrated it can look out of place from a visual design perspective.

Thanks for the review. Our scheduler should be able to adapt seamlessly with your website and look beautiful. Perhaps we can help you with this. Can you reach out to our support team (support@schedulista.com) and let them know your website address and also that you're not happy with the look and feel? Thanks!!!

This provided easy online scheduling for some of the activities that we needed to implement on online, do-it-yourself scheduling system for. Users enjoyed that they could access it through mobile phone, tablet or computer and did not rely on having a person do the scheduling.

Its quite costly if you want to use all of the features included, and the licensing fee will likely be a point of contention unless we justify the value delivered. Overall, it has helped us alleviate some of the administrative effort and so I think we will continue to use it.

Hi Andrew, I think you reviewed the wrong product. We have a fixed price and it does not increase "if you use all the features included". Also, you do not appear to be a customer of ours. Good day, Felix

Simple, Clean and Functional. Great support.

Automated follow-up emails are pre-set to the next day only if you want to use the feature.

Hi Vishal, Thanks for the kind words!