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Splashtop
5
581
4
119
3
21
2
10
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote access and remote support for specific use-cases.
Table of Contents
Splashtop - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Splashtop overview



Based on 733 verified user reviews
What is Splashtop?
Splashtop is a remote desktop tool with key features that include remote access and control, access controls and permissions, file transfer, multiple monitor access, and more.
Who uses Splashtop?
Reviews for Splashtop come from a wide variety of industries, including information technology and services (14% of reviewers), accounting (9%), and construction (6%). The most frequent use case for Splashtop cited by reviewers is remote support (48% of reviewers).
What do users say about Splashtop pricing?
Most reviewers indicate Splashtop offers strong value for money compared to competitors, and they appreciate the affordable pricing model and free trials. Some users report confusion with pricing tiers, and they find certain features locked behind higher plans.
Starting price
per month
Pros & Cons
Remote Access
Performance and Speed
Deployment
Computer Restart and Wake
User Management
Customer Support
Splashtop’s user interface
Splashtop pros, cons and reviews insights



To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.7
Ease of use
4.8
Customer support
4.7
Reviews sentiment
What do users say about Splashtop?
Splashtop is a remote desktop tool with key features that include remote access and control, access controls and permissions, file transfer, multiple monitor access, and more.
Select to learn more
Who uses Splashtop?
Based on 733 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Splashtop's key features
GetApp's analysis of 117 verified user reviews collected between September 2021 and October 2024 identifies Splashtop's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Splashtop's remote access/control capabilities for allowing them to work from anywhere, whether at home or on the go. They report fast logins, seamless screen sharing, and the ability to troubleshoot and update systems remotely. Users highlight its integration with QuickBooks and donor software, and its ease of installation and use. They also mention the ability to control multiple devices, including Windows, Mac, and mobile devices, and the convenience of accessing files and software remotely. Of the 98 Splashtop users who gave detailed accounts of their use of Remote Access/Control, 100% rated this feature as important or highly important.
Reviewers indicate that Splashtop's access controls/permissions are valuable for managing user access and ensuring security. They find it easy to revoke permissions and prevent unauthorized access, which was a challenge with previous solutions like TeamViewer. Users appreciate the ability to set different permission levels, control user interactions during remote support, and secure access with capabilities like MFA. They also mention the ease of setting up groups and managing permissions for multiple machines. Of the 39 Splashtop users who gave detailed accounts of their use of Access Controls/Permissions, 87% rated this feature as important or highly important.
Users report that Splashtop's file transfer feature is efficient and secure, allowing quick transfers of both small and large files. They find it helpful for installing patches, sharing files during remote work, and distributing files across multiple devices. Reviewers appreciate the drag-and-drop functionality and the built-in FTP-like interface. Some users mention occasional difficulties with the interface but overall find it a time-saving and essential tool for their remote work needs. Of the 33 Splashtop users who gave detailed accounts of their use of File Transfer, 76% rated this feature as important or highly important.
Justine I.
IT Support Technician
Horacio M.
Owner

Argenis U.
CEO

Amy M.
Technology Center Operations Manager
Reviewers highlight the importance of Splashtop's multiple monitor access for their work, especially for technical users with high-end setups. They appreciate the ability to view and interact with multiple monitors seamlessly, which simplifies tasks like data entry and software support. Users mention the convenience of Splashtop remembering multi-monitor setups and the options for displaying screens. Some users suggest improvements for monitor selection, but overall, they find this capability enhances their productivity. Of the 24 Splashtop users who gave detailed accounts of their use of Multiple Monitor Access, 75% rated this feature as important or highly important.
All Splashtop features
Features rating:
Splashtop alternatives
Splashtop pricing
Pricing plans
Pricing details:
User opinions about Splashtop price and value
Value for money rating:
To see what individual users think of Splashtop's price and value, check out the review snippets below.
Wasek T.
IT Support Supervisor
Daniel B.
Director - Technical Support and Implementation
Splashtop integrations (8)
Integrations rated by users
We looked at 733 user reviews to identify which products are mentioned as Splashtop integrations and how users feel about them.
Integration rating: 5.0 (5)
Integration rating: 4.8 (5)
“Atera is our IT Management suite, so integrating into that is critical”
Tom S.
Director
Integration rating: 4.8 (5)
Integration rating: 4.5 (4)
Integration rating: 5.0 (1)
“The additional data points available make the integration a must.”
Sukhjit S.
Systems Administrator
Other top integrations
Splashtop customer support
What do users say about Splashtop customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Splashtop customer support.
Widely noted by reviewers, Splashtop support is fast, friendly, and provides helpful responses to user questions.
A significant portion of users appreciate the ease of contacting support via multiple channels like phone, email, and chat.
Common user feedback highlights that support is accessible, knowledgeable, and avoids unnecessary sales pitches.
A small group of reviewers report slow or inadequate support responses, especially for complex or technical issues.
Support options
Training options
To see what individual users say about Splashtop's customer support, check out the review snippets below.
“Any time I have contacted support with a question they were always fast, friendly, and helpful. ”
Matt I.
Director of Information Technology
“You'd get the get same canned answers as if you'd be corresponding with a chatbot more or less expecting this level of support.”
Daniel B.
Director - Technical Support and Implementation
“Their support became bad with time.”
Daniel B.
Director - Technical Support and Implementation
Splashtop FAQs
A leading software solution for remote access and support with a global user base of over 30+ million, spanning small businesses to major enterprises. Committed to security and performance, Splashtop is ISO 27001 certified and aligns with SOC 2 and GDPR standards. Splashtop Business Access: A dedicated remote desktop software tailored for business professionals, teams or individuals. It enables seamless work from any location and on any device, complemented by a centralized management system. Key Features: Seamless file transfer, remote printing capabilities, device-agnostic access, features for remote reboot and wake-up, and support for multi-monitor setups. Pricing: Starting at $5/month. Splashtop SOS: Designed for IT professionals, support teams, and help desks, this solution offers on-demand secure connections to users' computers and mobile devices, either through session codes or unattended access. Key Features: Integration with PSA systems, option for custom branding, file transfer capabilities, desktop sharing, chat support, and user management tools. Pricing: Beginning at $17/month. Splashtop Remote Support: A solution built for IT teams and MSPs, allowing for the provision of remote access and support to client computers seamlessly. Key Features: Offers flexible subscription models, allows for unlimited technician usage, supports unlimited concurrent sessions, and provides unattended support options. Pricing: Available from $40/month. Splashtop Enterprise: A comprehensive solution for organizations to ensure employees can access their workstations remotely and receive timely IT support. Key Features: Advanced grouping and permission settings, centralized management console, anytime support access, direct helpdesk support for employees, and integration options with ticketing and PSA systems. Pricing: Please inquire directly for Splashtop Enterprise pricing details.
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