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Splashtop Logo

Remote access and remote support for specific use-cases.

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Table of Contents

Splashtop - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Splashtop overview

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Based on 733 verified user reviews

What is Splashtop?

Splashtop is a remote desktop tool with key features that include remote access and control, access controls and permissions, file transfer, multiple monitor access, and more.

Who uses Splashtop?

Reviews for Splashtop come from a wide variety of industries, including information technology and services (14% of reviewers), accounting (9%), and construction (6%). The most frequent use case for Splashtop cited by reviewers is remote support (48% of reviewers).

What do users say about Splashtop pricing?

Most reviewers indicate Splashtop offers strong value for money compared to competitors, and they appreciate the affordable pricing model and free trials. Some users report confusion with pricing tiers, and they find certain features locked behind higher plans.

Starting price

6flat rate /
per month
view pricing plans
try for free

Pros & Cons

Remote Access

Performance and Speed

Deployment

Computer Restart and Wake

User Management

Customer Support

Splashtop’s user interface

Ease of use rating:

Splashtop pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(12)
3-4(140)
5(581)

What do users say about Splashtop?

Splashtop is a remote desktop tool with key features that include remote access and control, access controls and permissions, file transfer, multiple monitor access, and more.

Select to learn more


Who uses Splashtop?

Based on 733 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services
Computer Software
Hospital & Health Care
Health, Wellness and Fitness
Others

Use cases

Remote Desktop
IT Management
Remote Support
Remote Work
Managed Service Providers (MSP)

Splashtop's key features

GetApp's analysis of 117 verified user reviews collected between September 2021 and October 2024 identifies Splashtop's most critical features and summarizes user sentiment about those features.

Remote access/control

Reviewers appreciate Splashtop's remote access/control capabilities for allowing them to work from anywhere, whether at home or on the go. They report fast logins, seamless screen sharing, and the ability to troubleshoot and update systems remotely. Users highlight its integration with QuickBooks and donor software, and its ease of installation and use. They also mention the ability to control multiple devices, including Windows, Mac, and mobile devices, and the convenience of accessing files and software remotely. Of the 98 Splashtop users who gave detailed accounts of their use of Remote Access/Control, 100% rated this feature as important or highly important.


Access controls/permissions

Reviewers indicate that Splashtop's access controls/permissions are valuable for managing user access and ensuring security. They find it easy to revoke permissions and prevent unauthorized access, which was a challenge with previous solutions like TeamViewer. Users appreciate the ability to set different permission levels, control user interactions during remote support, and secure access with capabilities like MFA. They also mention the ease of setting up groups and managing permissions for multiple machines. Of the 39 Splashtop users who gave detailed accounts of their use of Access Controls/Permissions, 87% rated this feature as important or highly important.


File transfer

Users report that Splashtop's file transfer feature is efficient and secure, allowing quick transfers of both small and large files. They find it helpful for installing patches, sharing files during remote work, and distributing files across multiple devices. Reviewers appreciate the drag-and-drop functionality and the built-in FTP-like interface. Some users mention occasional difficulties with the interface but overall find it a time-saving and essential tool for their remote work needs. Of the 33 Splashtop users who gave detailed accounts of their use of File Transfer, 76% rated this feature as important or highly important.

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“It can be quite expensive compared to other software, file transfer can be quite slow and the pricing can be quite expensive for some.”
JI

Justine I.

IT Support Technician

“It is great at providing users with high-performance remote access by streaming audio and video, providing multiple monitor support, and allowing secure file transfer.”
HM

Horacio M.

Owner

“Access to my computers from any device is smooth and fast, with no delays or interruptions. Plus, remote file transfer is fast and reliable, allowing me to send and receive documents without a hitch.”
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Argenis U.

CEO

“You can respond to UAC prompts remotely, transfer files to/from the user's computer, and even lock the mouse if needed.”
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Amy M.

Technology Center Operations Manager


Multiple monitor access

Reviewers highlight the importance of Splashtop's multiple monitor access for their work, especially for technical users with high-end setups. They appreciate the ability to view and interact with multiple monitors seamlessly, which simplifies tasks like data entry and software support. Users mention the convenience of Splashtop remembering multi-monitor setups and the options for displaying screens. Some users suggest improvements for monitor selection, but overall, they find this capability enhances their productivity. Of the 24 Splashtop users who gave detailed accounts of their use of Multiple Monitor Access, 75% rated this feature as important or highly important.


All Splashtop features

Features rating:

Activity dashboard
Activity tracking
Alerts/Notifications
Anti virus
API
Authentication
Backup and recovery
Chat/Messaging
Collaboration tools
Communication management
Configuration management
Customizable branding
Dashboard
Data import/export
Diagnostics tools
Drag & drop
Employee activity monitoring
Event logs
File management
File sharing
Help desk management
Inventory management
Issue management
IT asset management
IT asset tracking
IT reporting
Live chat
Maintenance scheduling
Mobile access
Monitoring
Multiple user accounts
Print management
Real-Time chat
Real-Time monitoring
Real-Time notifications
Real-Time updates
Remote monitoring & management
Remote printing
Remote support
Remote update/installation
Reporting & statistics
Role-Based permissions
Screen recording
Screen sharing
Secure data storage
Secure login
Security tools
Session recording
Session transfer
Single sign on
SSL security
Summary Reports
Support ticket management
Task management
Third-Party integrations
Troubleshooting
Two-Factor authentication
Two-Way audio & video
Unattended access
User management

Splashtop alternatives

Splashtop logo
visit website

Starting from

6

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
TeamViewer ONE logo

Starting from

24.9

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
AnyDesk logo

Starting from

22.9

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
RemotePC logo
visit website

Starting from

29.5

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Splashtop pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Remote Access Pro

8.25

/user

Per month

Features included:

  • Multi-to-multi monitor
  • User role & access management
  • Chat (in-session and outside session)
  • Share screen via web link
  • Remote reboot & Wake-on-LAN
  • Session recording
  • Two users into one computer

Remote Access Solo

6

Per month

Features included:

  • High-performance
  • Robust security
  • Access from any device
  • Easy deployment
  • File transfer
  • Remote print

Remote Access Performance

13

/user

Per month

Features included:

  • Remote stylus
  • USB device redirection
  • Mic passthrough
  • Ultra high-quality audio (256k or 384k)
  • YUV 4:4:4 (Better color accuracy)

Remote Support SOS

22

Per month

Features included:

  • 10 users per license
  • High-performance
  • Robust security
  • Attended access with session code
  • Attended support for iOS & Android devices
  • Session reboot & reconnect
  • Elevate to admin
  • Custom branding of SOS app
  • PSA ticketing & ITSM integration
  • Two technicians in one support session
  • Chat
  • File transfer (including copy-and-paste and drag-and-drop)
  • Session recording
  • Multi-to-multi monitor
  • Share screen via web link
  • User role & access management

Splasthop Enterprise

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No pricing info

Contact vendor for more details

Autonomous Endpoint Management

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No pricing info

Contact vendor for more details

User opinions about Splashtop price and value

Value for money rating:

To see what individual users think of Splashtop's price and value, check out the review snippets below.

“The software can be configured such as one click remote, set message once in machine and many more.”
WT

Wasek T.

IT Support Supervisor

“You'd get the get same canned answers as if you'd be corresponding with a chatbot more or less expecting this level of support.”
DB

Daniel B.

Director - Technical Support and Implementation

Splashtop integrations (8)

Integrations rated by users

We looked at 733 user reviews to identify which products are mentioned as Splashtop integrations and how users feel about them.

Integration rating: 5.0 (5)

Atera logo
Atera

Integration rating: 4.8 (5)

Atera is our IT Management suite, so integrating into that is critical

TS

Tom S.

Director

SuperOps logo
SuperOps

Integration rating: 4.8 (5)

NinjaOne logo
NinjaOne

Integration rating: 4.5 (4)

Datto RMM logo
Datto RMM

Integration rating: 5.0 (1)

The additional data points available make the integration a must.

SS

Sukhjit S.

Systems Administrator

Splashtop customer support

What do users say about Splashtop customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Splashtop customer support.

Widely noted by reviewers, Splashtop support is fast, friendly, and provides helpful responses to user questions.

A significant portion of users appreciate the ease of contacting support via multiple channels like phone, email, and chat.

Common user feedback highlights that support is accessible, knowledgeable, and avoids unnecessary sales pitches.

A small group of reviewers report slow or inadequate support responses, especially for complex or technical issues.

Support options

Email/help desk
Chat
Knowledge base
Phone support
Faqs/forum

Training options

Videos
Documentation
Webinars

To see what individual users say about Splashtop's customer support, check out the review snippets below.

“Any time I have contacted support with a question they were always fast, friendly, and helpful. ”

MI

Matt I.

Director of Information Technology

“You'd get the get same canned answers as if you'd be corresponding with a chatbot more or less expecting this level of support.”

DB

Daniel B.

Director - Technical Support and Implementation

“Their support became bad with time.”

DB

Daniel B.

Director - Technical Support and Implementation

Splashtop FAQs

Q. What is Splashtop used for?

A leading software solution for remote access and support with a global user base of over 30+ million, spanning small businesses to major enterprises. Committed to security and performance, Splashtop is ISO 27001 certified and aligns with SOC 2 and GDPR standards. Splashtop Business Access: A dedicated remote desktop software tailored for business professionals, teams or individuals. It enables seamless work from any location and on any device, complemented by a centralized management system. Key Features: Seamless file transfer, remote printing capabilities, device-agnostic access, features for remote reboot and wake-up, and support for multi-monitor setups. Pricing: Starting at $5/month. Splashtop SOS: Designed for IT professionals, support teams, and help desks, this solution offers on-demand secure connections to users' computers and mobile devices, either through session codes or unattended access. Key Features: Integration with PSA systems, option for custom branding, file transfer capabilities, desktop sharing, chat support, and user management tools. Pricing: Beginning at $17/month. Splashtop Remote Support: A solution built for IT teams and MSPs, allowing for the provision of remote access and support to client computers seamlessly. Key Features: Offers flexible subscription models, allows for unlimited technician usage, supports unlimited concurrent sessions, and provides unattended support options. Pricing: Available from $40/month. Splashtop Enterprise: A comprehensive solution for organizations to ensure employees can access their workstations remotely and receive timely IT support. Key Features: Advanced grouping and permission settings, centralized management console, anytime support access, direct helpdesk support for employees, and integration options with ticketing and PSA systems. Pricing: Please inquire directly for Splashtop Enterprise pricing details.

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