Thryv - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate Thryv's confirmations and reminders capability. They find it reduces no-show appointments and keeps everyone on the same page. Users report it enhances communication with clients and provides a professional image. They say it helps them remember appointments and manage busy schedules. Some reviewers mention a desire for mobile notifications and more flexibility in email/text notifications. Users also highlight the integration with email and text, allowing direct communication with customers and reducing manual tasks. Of the 22 Thryv users who gave detailed accounts of their use of Confirmations/Reminders, 100% rated this feature as important or highly important.

Reviewers highlight Thryv's online booking feature as a valuable tool for customer service. They say it allows clients to schedule appointments at their convenience, even outside office hours, saving time for both parties. Users report it eliminates back-and-forth scheduling and reduces no-call/no-shows. They find it easy to use and beneficial for managing appointments in one place. Some users mention that clients appreciate the convenience, though a few note it is not frequently used by all clients. Of the 25 Thryv users who gave detailed accounts of their use of Online Booking, 96% rated this feature as important or highly important.