App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Tix
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A provider of online and box office ticketing
Table of Contents
Tix - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Tix overview
What is Tix?
Tix is a cloud-based online ticketing solution that allows organization and event management companies to sell tickets to customers. It enables customers to book tickets through box-office setups i.e. tickets sold from walk-up counters and direct sales channels, through online sales which includes mobile devices, and through Tix’s call center.
Tix's email marketing features can be used to send mass email notifications to customers to inform them of upcoming events, season ticket renewals, and pre-event and post-event emails. Organizations can choose to integrate custom merchant accounts with Tix or use Tix for credit card processing. Tix integrates with dozens of credit card payment gateways such as Stripe, Square, Authorize.net, and PayPal.
Tix can be used for ticket printing that includes print at home e-tickets as well as printing with purpose-built ticket printers such as boca systems and practical automations, and receipt type printers such as Epson and star printers. Seat selection lets users choose their preferred seats, along with a photographic view of their seats. A real-time social distancing option is also available for reserved seating events to provide a buffer of a configurable number of seats between groups of patrons.
Tix integrates with third-party services including MailChimp and SurveyMonkey. Customer and sales data can also be exported for use in external CRM systems. Tix also provides the users with additional features such as barcode scanning, brand promotion, mobile box office, donation & memberships, and analytics. The company caters to the needs of music venues, theatres, colleges & universities, sporting events, casinos, festivals, museums and others.
Key benefits of using Tix
Starting price
Alternatives
Tix’s user interface
Tix pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.7
Ease of use
4.7
Customer support
4.9
Reviews sentiment
What do users say about Tix?
Reviewers feel Tix offers outstanding customer support, with staff responding quickly and resolving issues efficiently. They indicate the system is easy to use for both event setup and ticket sales, and appreciate the training and guidance provided. They find the platform reliable, with minimal technical problems that are promptly addressed. Some mention the helpful reporting tools and flexibility for different event types.
Users report Tix provides competitive, transparent pricing and low fees, which they value compared to other options. They say the software streamlines ticketing processes, saves time, and is affordable for small and mid-size organizations.
Select to learn more
Who uses Tix?
Based on 190 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Tix's key features
Most critical features, based on insights from Tix users:
All Tix features
Features rating:
Tix alternatives
Tix
Starting from
0.25
Purplepass
Starting from
No pricing info
Eventsquid
Starting from
4725
Per year
GiveSmart
Starting from
3000
Per year
Tix pricing
Pricing plans
Pricing details:
User opinions about Tix price and value
Value for money rating:
To see what individual users think of Tix's price and value, check out the review snippets below.
Trey F.
Chairman
Rachel P.
Tix integrations (13)
Integrations rated by users
We looked at 190 user reviews to identify which products are mentioned as Tix integrations and how users feel about them.
Integration rating: 4.5 (2)
“PayPal is our credit card processor and we rely on it for accounting. The automated connections between Tix and PayPal work very well.”
Bob G.
webmaster and reservations manager
Integration rating: 5.0 (2)
“We have to accept credit cards, so integrating with Square was essential. Tix had a detailed video that made this step amazingly simple. We were up and running within 5 minutes.”
Neil M.
President
Integration rating: 5.0 (3)
Integration rating: 4.0 (2)
Integration rating: 5.0 (1)
Other top integrations
Tix customer support
What do users say about Tix customer support?
Customer support rating:
We analyzed 82 verified user reviews to identify positive and negative aspects of Tix customer support.
Widespread user sentiment highlights Tix's customer support as responsive, knowledgeable, and always willing to go the extra mile.
A significant portion of users report quick response times and timely resolutions to issues, even during urgent situations.
Many reviewers appreciate how easy it is to reach support staff, who are patient, courteous, and provide personalized assistance.
A number of users value ongoing follow-up, thorough communication, and support that extends beyond basic troubleshooting.
Support options
Training options
To see what individual users say about Tix's customer support, check out the review snippets below.
“Making changes to the system to modify events is easy and the reports that are provided give as much or little detail information as needed. When we had any issue at all the customer service staff was able to resolve in a timely manner without any delays. ”
Joe S.
Board Member/Events/Ticketing
“Their customer service is STELLAR and they are always available to help us even when it delves deep into our own operations beyond their control - they hang in there with us until it is all working for us. And they check in afterward to make sure we are all o.k. ”
Lari Y.
Director
“They are truly committed to excellence going above and beyond providing extraordinary Customer Service and are quick to respond to my often urgent needs and resolved issues I deemed hopeless. ”
Rita A.
Box Office Manager
Tix FAQs
Tix has the following pricing plans:
Starting from: $0.25
Q. Who are the typical users of Tix?
Tix has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Tix support?
Tix supports the following languages:
English
Q. Does Tix support mobile devices?
Tix supports the following devices:
Android, iPad, iPhone
Q. Does Tix offer an API?
No, Tix does not have an API available.
Q. What other apps does Tix integrate with?
Tix integrates with the following applications:
authorize.net, PayPal, Trulioo, goEmerchant Shopping Cart Software, Square Payments, PayTrace, Stripe, cybersource, Sage Payments, TouchNet Payment Systems, SurveyMonkey, Mailchimp, iATS
Q. What level of support does Tix offer?
Tix offers the following support options:
24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support
