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Best Contact Center Applications for Android

68 software options

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Customer rating



Genesys Cloud CX

4.2
(119)

Mobile optimized cloud call center with multichannel routing

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Genesys Cloud CX is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation

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Aircall

4.3
(229)

Phone system for support and sales teams

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Make every phone conversation count and give time back to your reps with 70+ CRM, helpdesk, and software integrations.

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CallTrackingMetrics

4.6
(62)

The Only All-in-One Call Tracking & Contact Center Solution

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CallTrackingMetrics is marketing attribution, conversation intelligence, and contact center solution. Capture the full customer journey across teams. Track all of your conversations across calls, texts, form fills, and chats in one platform.

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GoToConnect

4.5
(578)

The first-ever truly unified voice and video solution.

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GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

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Salesforce Service Cloud

4.4
(517)

Customer Service & Field Service Management Solutions

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Increase agent productivity and improve customer satisfaction with the world’s #1 customer support application, Service Cloud Lightning from Salesforce.

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LogMeIn Rescue

4.6
(131)

Remote support for helpdesks, call centers and organizations

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LogMeIn Rescue is a powerful, easy-to-use remote support solution for PC’s, Mac’s, mobile devices, and more.

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3CX

4.5
(237)

3CX communications system. Web & mobile apps (Android, iOS)

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3CX integrates call center features that help you satisfy the most demanding of customers. CRM integration and call work flows eliminate tedious and time intensive tasks. With the 3CX Live Chat plugin your agents can chat, video and call with your website visitors in real-time.

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Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

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Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.

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Intradiem

4.4
(16)

Workforce automation solution for optimizing operations

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Intradiem is a workforce automation solution designed to streamline operations related to agent engagement & customer service experience. It comes with an automated training module, which lets organizations create real-time training & allows employees to manage schedules via a mobile application.

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Kixie PowerCall

4.8
(152)

Ultra-reliable, easily-automated calling & texting for sales

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Better sales, made simple. Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling & texting. Supercharge your CRM into an automated sales machine with an intelligent autodialer, seamless CRM integration, and Enterprise Contact Center.

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Freshcaller

3.8
(25)

Modern Phone System for customer support & sales

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Freshcaller is a modern contact center software for customer support, sales, IT and HR teams. Freshcaller's cloud-based architecture brings together features like IVR, Smart Escalations, Voicebots, Customizable Performance Reporting to set up the operations. It has 90+ countries phone numbers.

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LiveAgent

4.7
(1k)

Great customer service starts with better help desk software

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Great customer service starts with better Contact Center software!

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Zoho Desk

4.5
(1,7k)

Cloud-based help desk platform

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Zoho Desk is a cloud-based help desk platform designed to help businesses of all sizes manage customer service. Key features include customer support tickets, a customer support portal, contract management, and report creation.

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XCALLY

4.8
(82)

Omnichannel contact center management

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XCALLY provides all the tools to manage interaction with your customers, coming from several channels: email, SMS, web chat, phone calls, social media and messaging apps. Furthermore you have fundamental modules like Dialer, IVR Designer and a lite CRM.

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Zadarma

3.6
(35)

Business phone system for companies of all sizes

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Zadarma offers a new generation of business phone system with virtual numbers from 100 countries, free Cloud PBX, free CRM and widgets.

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ClarityTel

4.7
(7)

VoIP-based communication management solution

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ClarityTel is a voice over internet protocol (VoIP) solution that helps businesses manage communication with external and internal stakeholders via online phone, virtual fax & SIP trunking. The voicemail functionality lets users receive email notifications for incoming voicemail & fax messages.

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Bitrix24

4.0
(474)

100% free CRM, collaboration and communication tool suite

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Bitrix24 #1 free CRM, contact and call center software used by over 5 million companies. 100% free for up to 12 agents. Cloud and open source.

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Ricochet360

5.0
(24)

Sales is a contact sport. Our Auto Dialer connects you 1st!

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Our products include: Cloud Phone System, Progressive Dialer, CRM & Lead Management, Marketing Automation, and Mobile CRM.

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Avochato

4.7
(129)

SMS texting and live chat for sales, support & ops teams

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Avochato is an SMS/text messaging and live chat solution for marketing, sales & support teams, which allows users to send, receive, and collaborate on messages from customers

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VoIPstudio

4.6
(26)

VoIPstudio: the no-hassle VoIP phone service for business

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High-quality Cloud PBX service with full Contact Center capabilities. Enhance your sales and customer support teams' productivity while improving customer satisfaction. +40 features: Call Routing, CTI Integrations, Call Logging, Call Recording, IVR, ACD Queue Management, and Wallboard. 24/7 support.

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CloudTalk

4.5
(213)

Cloud-based call center software for sales and support teams

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CloudTalk is a full-featured, cloud-based contact center software ready to use at the touch of a button, for sales and support teams of all sizes

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PanTerra Networks

4.4
(16)

All-in-one simplifies communication & increases performance.

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Streams' contact center capabilities go beyond call center features. Streams contact center offers additional features like enhanced business analytics reports, multiple queues, AppDesigner, unlimited auto attendants, voicemail to email/text, and much more.

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Agile CRM

4.2
(407)

Sales and marketing CRM for growing businesses

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Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

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Dialpad

4.3
(420)

Cloud communications system for enterprises

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Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Talk, Dialpad Contact Center, and Dialpad Sell.

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VICIdial

4.7
(249)

Open source call center software with predictive dialer

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Multi-channel Contact center with Chat, Email, CRM and inbound/outbound call handling

Read more about VICIdial