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Top Rated Contact Center Software with Servicenow
Last updated: July 2026
44 software options
Sponsored
5
108
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20
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel contact center management
Read more about XCALLY
5
149
4
29
3
8
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one communications & collaboration tool
Read more about Intermedia Unite
5
90
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16
3
1
2
2
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
WEM Software for customer service teams.
Read more about Playvox
5
83
4
16
3
5
2
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1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Contact Center Software with Embedded AI
Read more about Bright Pattern
5
180
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62
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11
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience management (CXM) platform
Read more about XM for Customer Experience
5
111
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47
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4
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1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise remote support. Secure, fast, always reliable.
Read more about LogMeIn Rescue
5
77
4
32
3
6
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Engage in impactful conversations
Read more about TeamSupport Messaging & Live Chat
5
19
4
4
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise Conversational AI Platform
Read more about Cognigy.AI
5
94
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36
3
7
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer interaction & support platform with CRM integration
Read more about UJET
5
729
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101
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38
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10
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41
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled solution to streamline business communication
Read more about Nextiva
5
459
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224
3
35
2
7
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center & customer experience platform
Read more about Talkdesk
5
10
4
0
3
0
2
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1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote assistance software to improve customer satisfaction.
Our cloud-based solution applies augmented reality features to improve real-time to improve real-time communications and solve difficult problems.
Read more about Help Lightning
5
8
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1
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud software for call centers & customer service.
With fast deployment, compelling ease of use, secure cloud hosted in Europe, premium call quality and native CRM integration, easily increase customer loyalty and boost sales.
Read more about Diabolocom
5
7
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1
3
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Computer telephony integration to fuel efficiency
Read more about InGenius
5
7
4
1
3
0
2
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1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Contact Centre - Dialler, Voice, Email, Web Chat, SMS
Read more about IPscape
5
9
4
5
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omni-channel customer communication and engagement
Read more about Infobip
5
6
4
2
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1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based messaging and conversational AI platform
Read more about Pypestream
5
36
4
17
3
3
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based call center solution
Read more about TCN
5
3
4
0
3
0
2
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1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Contact center as a service (CCaaS) solution
Read more about Dextr
5
3
4
0
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1
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for managing customer service operations
Read more about HaloCRM
5
28
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15
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1
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Pay-as-you-go • Scalable • AI Powered • Better CX
Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.
Read more about Call Center Studio
5
57
4
29
3
6
2
2
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Scalable Omnichannel Contact Center Solution
Read more about Amazon Connect
5
1
4
0
3
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The next generation of cloud contact center
Read more about NEONNOW
5
2
4
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer contact enablement solution
Read more about CC4Teams
5
6
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3
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Intelligent Omnichannel Conversations
Read more about Enterprise Bot