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Customer Communications Management Software with Customer History (2026) - Page 6

Last updated: April 2026

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178 software options

Vozy logo

Voice AI platform for enterprises

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Vozy transforms the way companies interact with customers through voice assistants and conversational AI.

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SleekFlow logo

Conversions through conversations

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SleekFlow offers sales, marketing, and customer support in one hub. It helps businesses communicate with customers via chat, personalized broadcasts, and group conversations from multiple messaging channels on a unified interface.

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Gallabox logo

A single, collaborative customer communication tool

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Gallabox empowers businesses to convert customer conversations into actions by employing WhatsApp Chatbots

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Square Marketing logo

Email and SMS marketing automation tool

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Square Marketing is a tool that allows businesses to customize and automate email and text campaigns to boost customer engagement. Expand your business with personalized, one-time and automated
email and text campaigns to keep your customers engaged.

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DANAConnect logo

Automations for the financial ecosystem

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DANAconnect is the ideal communication automation platform for the financial ecosystem.

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Octadesk logo

A system that automates communication for sales teams

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Octadesk is a smart tool available in Portuguese for the Brazilian market that enhances communication in sales and service teams. It allows the company to adopt chatbots on multiple channels, such as WhatsApp, Instagram, and website chat, to serve customers anytime with a high standard of quality.

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Gnatta logo

Customer engagement tool for omnichannel communication

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Gnatta is a customer engagement software designed to help businesses of all sizes manage client communications across multiple channels such as Instagram, Facebook, Twitter, email, and more on a centralized platform. Administrators can sort conversations based on date or time.

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FCI Customer Communication Management logo

CCM software for enhanced customer experience

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FCI CCM is redefining Customer Experience Management across Banking, Insurance, Telecom, Healthcare, and Utilities. Overcome your business communication challenges with our CCM SaaS and enhance your customer experience by taking your customer engagement to the next level.

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Azuba CCM Platform logo

Turn fragmented communications into meaningful conversations

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Azuba's platform enhances customer communication by providing a unified hub for seamless data exchange & interactions across multiple channels. Azuba's CCM Platform supports efficient healthcare workflows with customizable solutions, improving efficiencies, patient care & customer relationships.

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Intaker logo

AI-enabled conversational platform for lead conversion

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Intaker is an AI-enabled conversational platform that transforms lead conversion and client engagement. With fully automated, customizable chatbots and seamless integrations, Intaker helps law firms, home service companies, and local businesses capture, qualify, and retain clients on autopilot.

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NFON Contact Center logo

AI-enabled solution for omnichannel customer support.

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NFON Contact Center Hub transforms Customer Communications Management with omnichannel AI-driven service ensuring efficiency.

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OpenText Communications logo

Modern archiving, built for compliance Simplify oversight wi

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Modern archiving, built for compliance
Simplify oversight with an intelligent archiving solution for business communications.

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Mosaicx logo

Virtual agent and messaging outreach

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Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

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Flexio logo

Take control of your finances and get paid on time.

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Flexio is an easy-to-use collection system that helps businesses to collect payments on time. It automates tasks, allowing teams to streamline processes and discover opportunities in accounts receivable. This system provides constant visibility of cash flow, customer collections, and accounts.

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SPREAD logo

Le logiciel pour fidéliser, convertir et animer vos clients.

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SPREAD unifie vos canaux (email, SMS, pop-up) pour délivrer des messages personnalisés à chaque étape du parcours client. Créez des campagnes ciblées, suivez leurs performances et améliorez l’engagement grâce à une communication fluide et automatisée.

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tele-LOOK logo

See & Solve Instantly. Live-Video Support. Starting at 0€

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Efficient live video support for service teams. Solve technical issues remotely via browser & screensharing. No app required. Reduce travel costs and boost customer satisfaction. Start now with the permanently free 0 Euro Basic Version.

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Birdeye Messaging logo

Omnichannel customer communication platform

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Birdeye Messaging is a customer communication software that helps businesses manage text-based communications across multiple social media platforms, such as Instagram, Facebook, and Google.

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Membit logo

For compliant, monitored employee WhatsApp.

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Membit’s Compliant Conversation Platform makes employee’s private WhatsApps customer chats monitored, and efficient in your CRM.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

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ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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CX Genie logo

Cloud-based and AI-enabled chatbot software

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CX Genie, the AI-powered customer support platform, is designed to manage, automate, streamline, and elevate customer service operation. Featuring chatbots, automated workflows, and real-time analytics, it ensures seamless interactions. Integrated with CRMs and social apps.

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Epicor Service CRM logo

Cloud-based service CRM solution

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Epicor Service CRM is a cloud-based solution that helps you manage your customer relationships from quote to sale, from service to delivery, and beyond.

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Experia logo

Customer engagement platform

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Customer engagement platform leveraging digital and social networks to enhance they way businesses interact with their audiences.

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Chatiico logo

Enterprise Messaging Platform

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Chatiico is a web-based enterprise messaging application that allows companies to scale their customer conversations.

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Yunique logo

Well-Window to Your Next Level of Customer Experience

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We help companies to build a personalized and scalable relationship experience with their customers. Yunique is a personalized service solution that helps you to increase loyalty and guarantee the success of your customers.

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Enreach Omnichannel logo

Cloud contact center software for support

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Enreach Omnichannel is a cloud-based contact center software that enables agents to manage customer interactions across multiple channels, including phone calls, chat, WhatsApp, email, and SMS from a single platform. The solution features artificial intelligence capabilities for automated query resolution, smart routing to direct conversations to appropriate agents, and integration with major CRM systems.

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