App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Customer Communications Management Software Integrated with Google Analytics 360 (2026)
Last updated: April 2026
28 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel Help Desk Solution with Powerful AI Features
Read more about LiveAgent
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
Read more about Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered customer service with helpdesk
Read more about Intercom
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Client management for freelancers & SMBs
Read more about HoneyBook
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
Read more about Tidio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat and customer messaging for businesses of all sizes
Read more about Lime Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All in one business management workspace
Read more about Bitrix24
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
Read more about Smartsupp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Lead generation and buyer intent data for B2B organizations
Read more about ZoomInfo Sales
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Messenger-based sales tool for SMBs and entrepreneurs
Read more about Kommo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Maximize Engagement. Minimize churn.
Read more about OneSignal
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Text messaging and reputation management platform
Read more about Chekkit
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat with agent apps for iOS & Android
Read more about JivoChat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Powerful, easy-to-use BOMP your whole team will love.
Read more about servis.ai
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Discover the future of customer engagement
Read more about Zoho SalesIQ
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smith.ai: A superior 24/7 customer engagement solution.
Read more about Smith.ai
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel marketing system with customer loyalty programs
Read more about Scal-e
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based conversational commerce suite for consumer brands
Read more about charles
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Clear and Efficient Sales and Customer Service Software
Read more about LeadDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The #1 AI-powered customer messaging platform for retailers
Read more about Heyday
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified management tool for customer service conversations
Read more about RingCentral Engage Digital
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Get more leads, improve customer service, make more money.
Read more about Coax
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel campaigns that get results
Read more about Maropost