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Customer Satisfaction Software Integrated with ServiceNow (2026)
Last updated: April 2026
22 software options
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AI-enabled solution to streamline business communication
Read more about Nextiva
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer support solution for B2B SaaS
Read more about TeamSupport
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A complete IT service management (ITSM) tool for business
Read more about Freshservice
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based and AI-powered process orchestration platform
Read more about Pipefy
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center software
Read more about CXone Mpower
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Customer experience management (CXM) platform
Read more about XM for Customer Experience
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled experience orchestration platform
Read more about Genesys Cloud CX
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WEM Software for customer service teams.
Read more about Playvox
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Simple and fun customer satisfaction surveys for SMBs.
Read more about Simplesat
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The pioneer and market leader in Experience Management
Read more about Medallia Experience Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Actionable feedback for customer-obsessed businesses.
Read more about Customer Thermometer
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for creating and managing feedback and surveys
Read more about Surveyapp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Contact Center Customer Experience platform
Read more about Eloquant
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Artificial Intelligence-based knowledge management solution
Read more about Capacity
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud software for call centers & customer service.
Read more about Diabolocom
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Accelerate Revenues with Customer Engagement Management
Read more about Totango
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Your 100% Cloud Omnichannel Contact Center solution
Read more about BeInContact
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Go from customer feedback to action without the guesswork.
Read more about Lumoa
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based messaging and conversational AI platform
Read more about Pypestream
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Your most impactful improvements start here.
Read more about Keatext
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Provide branded Tableau dashboards!
Read more about Zuar Portal
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Customer-First Knowledge Management Platform
Read more about MindTouch