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Ticketing Software with Website Management

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AudienceView logo
4.6
40

Live event ticketing, simply better

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.7
Pros and Cons from AudienceView users   
+15
I love how friendly the software is. It’s super easy to figure out and if anything ever goes wrong, the amazing customer service is only a short phone call away.
That if there are any issues and if someone where new to this software they have no clue who to call for technical issues.
I love how integrated this ticketing software is with our website, and the customer service is top notch - friendly, thorough and timely.
There is a learning curve and not a lot of training provided to familiarize newcomers to where things are hiding.
Best features: Ease of use in setting up tickets for sale; EXCELLENT customer service (even when you as the obvious!); new features to make the program even better.
We have had issues with the new roll out of their seating chart. Unfortunately, our seating chart seem to be too big for the newest system and we are stuck with the legacy version.
We went with OvationTix for the 2019-20 season and have been very happy. Their sales team has been super helpful in setting up all of our data.
As a small niche music organisation our contact list is everything to our business. So I would describe this as a nightmare that threatens the life of our musical organization.
I am thrilled with the OvationTix experience and look forward to the upgrades that will make it an even more rewarding tool for the work required of a small non-profit.
Very professional, very courteous, never left me hanging when I had a question but always got back to me within a business day. Reliable, excellent service.
It's built for my industry, instead of being a generic piece of software with performance and development laid on top of it. Clear, easy reports that you can save and/or automate.
The software is super easy to use and, for the most part, logically/intuitively organized.
I like that you're able to export data. I also like that we receive updates on the changes and that they have "forums" to participate in on line.
We can track all of our revenue streams and compare our sales on a daily, weekly, monthly and yearly basis. We have been very pleased with the customer support as well.
For an organization our size with a lot of users who need different things from the software, it's a very good system.
The software is easy to use and if you're not familiar with it, easy to figure out.
Right size, right price, excellent customer service.
Both pieces of information together, results in effective reporting. Integration with online, phone and in-person ticket purchasing and donor development.
I love how friendly the software is. It’s super easy to figure out and if anything ever goes wrong, the amazing customer service is only a short phone call away.
That if there are any issues and if someone where new to this software they have no clue who to call for technical issues.
I love how integrated this ticketing software is with our website, and the customer service is top notch - friendly, thorough and timely.
There is a learning curve and not a lot of training provided to familiarize newcomers to where things are hiding.
Best features: Ease of use in setting up tickets for sale; EXCELLENT customer service (even when you as the obvious!); new features to make the program even better.
We have had issues with the new roll out of their seating chart. Unfortunately, our seating chart seem to be too big for the newest system and we are stuck with the legacy version.
We went with OvationTix for the 2019-20 season and have been very happy. Their sales team has been super helpful in setting up all of our data.
As a small niche music organisation our contact list is everything to our business. So I would describe this as a nightmare that threatens the life of our musical organization.
I am thrilled with the OvationTix experience and look forward to the upgrades that will make it an even more rewarding tool for the work required of a small non-profit.
Very professional, very courteous, never left me hanging when I had a question but always got back to me within a business day. Reliable, excellent service.
It's built for my industry, instead of being a generic piece of software with performance and development laid on top of it. Clear, easy reports that you can save and/or automate.
The software is super easy to use and, for the most part, logically/intuitively organized.
I like that you're able to export data. I also like that we receive updates on the changes and that they have "forums" to participate in on line.
We can track all of our revenue streams and compare our sales on a daily, weekly, monthly and yearly basis. We have been very pleased with the customer support as well.
For an organization our size with a lot of users who need different things from the software, it's a very good system.
The software is easy to use and if you're not familiar with it, easy to figure out.
Right size, right price, excellent customer service.
Both pieces of information together, results in effective reporting. Integration with online, phone and in-person ticket purchasing and donor development.
I love how friendly the software is. It’s super easy to figure out and if anything ever goes wrong, the amazing customer service is only a short phone call away.
That if there are any issues and if someone where new to this software they have no clue who to call for technical issues.
I love how integrated this ticketing software is with our website, and the customer service is top notch - friendly, thorough and timely.
There is a learning curve and not a lot of training provided to familiarize newcomers to where things are hiding.
Best features: Ease of use in setting up tickets for sale; EXCELLENT customer service (even when you as the obvious!); new features to make the program even better.
We have had issues with the new roll out of their seating chart. Unfortunately, our seating chart seem to be too big for the newest system and we are stuck with the legacy version.
We went with OvationTix for the 2019-20 season and have been very happy. Their sales team has been super helpful in setting up all of our data.
As a small niche music organisation our contact list is everything to our business. So I would describe this as a nightmare that threatens the life of our musical organization.
I am thrilled with the OvationTix experience and look forward to the upgrades that will make it an even more rewarding tool for the work required of a small non-profit.
Very professional, very courteous, never left me hanging when I had a question but always got back to me within a business day. Reliable, excellent service.
It's built for my industry, instead of being a generic piece of software with performance and development laid on top of it. Clear, easy reports that you can save and/or automate.
The software is super easy to use and, for the most part, logically/intuitively organized.
I like that you're able to export data. I also like that we receive updates on the changes and that they have "forums" to participate in on line.
We can track all of our revenue streams and compare our sales on a daily, weekly, monthly and yearly basis. We have been very pleased with the customer support as well.
For an organization our size with a lot of users who need different things from the software, it's a very good system.
The software is easy to use and if you're not familiar with it, easy to figure out.
Right size, right price, excellent customer service.
Both pieces of information together, results in effective reporting. Integration with online, phone and in-person ticket purchasing and donor development.
ThunderTix logo
4.8
251

Ticketing software for the performing arts

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.9
Pros and Cons from ThunderTix users   
+15
Thundertix has been great to work with. The software responds to our needs and the ability to customise it to suit our needs and configurations is so helpful.
You seriously can not talk to anyone if you have a problem. I had to take it off my website because so many people called me having trouble actually completing purchases.
The service team is excellent; they’re always on hand to help and seem always seem happy to. You can customise tickets which is really handy and it’s totally controlled by us.
The inability to have a store for merchandise separate from adding to a ticket. Refunds & exchanges to multi day events can get very confusing.
We love working with ThunderTix. ThunderTix has an amazing support system in place.
The biggest issue we've come across is the inability to delete or archive orders. Our group sales processes including deposits were always in jeopardy of getting really messy on the back end.
It is also very user friendly. We have received several compliments from parishioners, most of them older, that it is so easy to select their seat for church.
For example, we can't offer a percent off the entire transaction, without manually discounting the purchase. Also, I am frustrated that I can't just call someone who knows the software well.
Plus, they are in my opinion the absolute best bang for your buck that you can get in a ticketing software. They have lower per ticket rates than most of their competitors with superior service.
I like that we can make it cost nothing or something again based on our individual event. I appreciate the easy use for our families as they register their children for our Sunday Worship services.
The software is really easy to set up and has gotten us to think about our event in other ways to include other features. The customer support is very helpful, timely, patient and friendly.
It seems very user friendly and has a lot of features for the price. Customer service is excellent.
The software is incredibly user friendly. The low per ticket cost was the greatest deciding factor for us, but we have been wowed by their customer service and breadth of features.
We also liked their pricing structure that allows you to move to a maintenance status for "off times. Lastly, we found that the integration with our current STRIPE account was seamless.
Thundertix is fantastic when it comes to customer service, answering all requests in a timely fashion.
Excellent Customer Service. Easy to integrate into your website.
I like to say that ThunderTix is the "Goldilocks" of ticketing software for us... not too big, not too small, but juuusst right.
It is as though we are building the software together. You can tell the people behind the program truly care about it and about our business.
Thundertix has been great to work with. The software responds to our needs and the ability to customise it to suit our needs and configurations is so helpful.
You seriously can not talk to anyone if you have a problem. I had to take it off my website because so many people called me having trouble actually completing purchases.
The service team is excellent; they’re always on hand to help and seem always seem happy to. You can customise tickets which is really handy and it’s totally controlled by us.
The inability to have a store for merchandise separate from adding to a ticket. Refunds & exchanges to multi day events can get very confusing.
We love working with ThunderTix. ThunderTix has an amazing support system in place.
The biggest issue we've come across is the inability to delete or archive orders. Our group sales processes including deposits were always in jeopardy of getting really messy on the back end.
It is also very user friendly. We have received several compliments from parishioners, most of them older, that it is so easy to select their seat for church.
For example, we can't offer a percent off the entire transaction, without manually discounting the purchase. Also, I am frustrated that I can't just call someone who knows the software well.
Plus, they are in my opinion the absolute best bang for your buck that you can get in a ticketing software. They have lower per ticket rates than most of their competitors with superior service.
I like that we can make it cost nothing or something again based on our individual event. I appreciate the easy use for our families as they register their children for our Sunday Worship services.
The software is really easy to set up and has gotten us to think about our event in other ways to include other features. The customer support is very helpful, timely, patient and friendly.
It seems very user friendly and has a lot of features for the price. Customer service is excellent.
The software is incredibly user friendly. The low per ticket cost was the greatest deciding factor for us, but we have been wowed by their customer service and breadth of features.
We also liked their pricing structure that allows you to move to a maintenance status for "off times. Lastly, we found that the integration with our current STRIPE account was seamless.
Thundertix is fantastic when it comes to customer service, answering all requests in a timely fashion.
Excellent Customer Service. Easy to integrate into your website.
I like to say that ThunderTix is the "Goldilocks" of ticketing software for us... not too big, not too small, but juuusst right.
It is as though we are building the software together. You can tell the people behind the program truly care about it and about our business.
Thundertix has been great to work with. The software responds to our needs and the ability to customise it to suit our needs and configurations is so helpful.
You seriously can not talk to anyone if you have a problem. I had to take it off my website because so many people called me having trouble actually completing purchases.
The service team is excellent; they’re always on hand to help and seem always seem happy to. You can customise tickets which is really handy and it’s totally controlled by us.
The inability to have a store for merchandise separate from adding to a ticket. Refunds & exchanges to multi day events can get very confusing.
We love working with ThunderTix. ThunderTix has an amazing support system in place.
The biggest issue we've come across is the inability to delete or archive orders. Our group sales processes including deposits were always in jeopardy of getting really messy on the back end.
It is also very user friendly. We have received several compliments from parishioners, most of them older, that it is so easy to select their seat for church.
For example, we can't offer a percent off the entire transaction, without manually discounting the purchase. Also, I am frustrated that I can't just call someone who knows the software well.
Plus, they are in my opinion the absolute best bang for your buck that you can get in a ticketing software. They have lower per ticket rates than most of their competitors with superior service.
I like that we can make it cost nothing or something again based on our individual event. I appreciate the easy use for our families as they register their children for our Sunday Worship services.
The software is really easy to set up and has gotten us to think about our event in other ways to include other features. The customer support is very helpful, timely, patient and friendly.
It seems very user friendly and has a lot of features for the price. Customer service is excellent.
The software is incredibly user friendly. The low per ticket cost was the greatest deciding factor for us, but we have been wowed by their customer service and breadth of features.
We also liked their pricing structure that allows you to move to a maintenance status for "off times. Lastly, we found that the integration with our current STRIPE account was seamless.
Thundertix is fantastic when it comes to customer service, answering all requests in a timely fashion.
Excellent Customer Service. Easy to integrate into your website.
I like to say that ThunderTix is the "Goldilocks" of ticketing software for us... not too big, not too small, but juuusst right.
It is as though we are building the software together. You can tell the people behind the program truly care about it and about our business.
Attendease logo
4.5
13

The most scalable, configurable, easy-to-use event platform.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.5
    Features
    4.0
    Customer support
    4.8
Pros and Cons from Attendease users   
+9
It is BY FAR the most sophisticated program, and that is exactly what I want for the types of clients and attendants I want to attract. Jamie, Julien and the entire Attendease team are fantastic.
Also, we often have a lot of weird flukes happen to the site that Troy or team will have to go in and fix. Not being able to have an event range for events that span several days.
I would say Attendease strengths are great and responsive customer service. Functionality wise strengths are- easy to set up simple events and cloning past events.
Lack of flexibility with design elements- I personally don't have issues with this but I know other regions often want to change design elements/ move content blocks around and can't do so.
The customer support and service is superb. I am constantly and continuously learning.
LOVE Attendease - BEST event registration and BEST support.
It makes building a website easy and quick. We did a custom theme and the team there to help us was very quick to respond and extremely helpful.
It is very user friendly and can also partner with other platforms such as sli.do. I liked the social media feed/Activity feed as well.
I love how simple and easy that Attendease is to use.
Attendease : superior support and a constantly improving product.
Attendease, while yes, slightly higher in cost than others, is well worth the expense for its ease of use, features and functionality, customer support and quality.
Attendease is not just an app or a tool we use. It is a solution built on a strong understanding of our business needs and an even stronger working relationship between companies.
It is BY FAR the most sophisticated program, and that is exactly what I want for the types of clients and attendants I want to attract. Jamie, Julien and the entire Attendease team are fantastic.
Also, we often have a lot of weird flukes happen to the site that Troy or team will have to go in and fix. Not being able to have an event range for events that span several days.
I would say Attendease strengths are great and responsive customer service. Functionality wise strengths are- easy to set up simple events and cloning past events.
Lack of flexibility with design elements- I personally don't have issues with this but I know other regions often want to change design elements/ move content blocks around and can't do so.
The customer support and service is superb. I am constantly and continuously learning.
LOVE Attendease - BEST event registration and BEST support.
It makes building a website easy and quick. We did a custom theme and the team there to help us was very quick to respond and extremely helpful.
It is very user friendly and can also partner with other platforms such as sli.do. I liked the social media feed/Activity feed as well.
I love how simple and easy that Attendease is to use.
Attendease : superior support and a constantly improving product.
Attendease, while yes, slightly higher in cost than others, is well worth the expense for its ease of use, features and functionality, customer support and quality.
Attendease is not just an app or a tool we use. It is a solution built on a strong understanding of our business needs and an even stronger working relationship between companies.
It is BY FAR the most sophisticated program, and that is exactly what I want for the types of clients and attendants I want to attract. Jamie, Julien and the entire Attendease team are fantastic.
Also, we often have a lot of weird flukes happen to the site that Troy or team will have to go in and fix. Not being able to have an event range for events that span several days.
I would say Attendease strengths are great and responsive customer service. Functionality wise strengths are- easy to set up simple events and cloning past events.
Lack of flexibility with design elements- I personally don't have issues with this but I know other regions often want to change design elements/ move content blocks around and can't do so.
The customer support and service is superb. I am constantly and continuously learning.
LOVE Attendease - BEST event registration and BEST support.
It makes building a website easy and quick. We did a custom theme and the team there to help us was very quick to respond and extremely helpful.
It is very user friendly and can also partner with other platforms such as sli.do. I liked the social media feed/Activity feed as well.
I love how simple and easy that Attendease is to use.
Attendease : superior support and a constantly improving product.
Attendease, while yes, slightly higher in cost than others, is well worth the expense for its ease of use, features and functionality, customer support and quality.
Attendease is not just an app or a tool we use. It is a solution built on a strong understanding of our business needs and an even stronger working relationship between companies.
Tix logo
4.8
166

A leading provider of online and box office ticketing

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.7
    Features
    4.8
    Customer support
    5.0
Pros and Cons from Tix users   
+15
Our not-for-profit corporation had an excellent experience with Tix. Friendly customer service and a powerful interface for issuing and managing tickets.
Lack of social media connection. Lack of information that can be placed on the tickets and being and to use the same information on the online and box office tickets.
Tix is too good to be true, yet it is all TRUE. Not only did it save us money, but it has made our day to day tasks much easier.
Some of our costumers seem to have a problem with their passwords.
Enhancement features are always being considered & put into place to improve the ease & quality of patron purchasing pleasure. Can't say enough great things about this organization.
Sometimes it drives we crazy when I have to change an order.
This product is very affordable for smaller productions and events such as ours. Iris was super helpful in the process and was always very prompt in attending to our questions and concerns.
We are approached by so many other vendors trying to steal us away and I will not even remotely entertain the idea.
I have been very impressed with the ease of use of the product and my sales executive Steve Moore and the service people including Luke have been amazing to work with.
But no matter how good the software is, the customer service is better. The staff at Tix are easily reached, very fast at providing support and always go above and beyond to help in any way.
I specifically like the speed of use when working with ticket buyers one on one at our registration desk. It's a great software but better than that is customer service I get when I have a question.
Love working with this product and support staff is amazing. Every issue is dealt with quickly and very professionally.
This is our second year using Tix.com for online ticketing and membership donations, and we are absolutely thrilled with it. I only wish we had done it sooner.
Awesome support was provided. My rep set our account up for success and was very timely and knowledgeable.
Tix is a user friendly and great service. Customer Service is outstanding.
The seating chart set up at no cost was also a huge help. Customer service is great and they are always making the product better.
Makes accounting and customer tracking so easy. Reports are easy to access and save, and multiple formatting makes it possible to integrate organizational files.
Once you set up an event, it's fairly easy to duplicate and set up any future events for each individual location. The Tix software looks like it's a part of our site once integrated.
Our not-for-profit corporation had an excellent experience with Tix. Friendly customer service and a powerful interface for issuing and managing tickets.
Lack of social media connection. Lack of information that can be placed on the tickets and being and to use the same information on the online and box office tickets.
Tix is too good to be true, yet it is all TRUE. Not only did it save us money, but it has made our day to day tasks much easier.
Some of our costumers seem to have a problem with their passwords.
Enhancement features are always being considered & put into place to improve the ease & quality of patron purchasing pleasure. Can't say enough great things about this organization.
Sometimes it drives we crazy when I have to change an order.
This product is very affordable for smaller productions and events such as ours. Iris was super helpful in the process and was always very prompt in attending to our questions and concerns.
We are approached by so many other vendors trying to steal us away and I will not even remotely entertain the idea.
I have been very impressed with the ease of use of the product and my sales executive Steve Moore and the service people including Luke have been amazing to work with.
But no matter how good the software is, the customer service is better. The staff at Tix are easily reached, very fast at providing support and always go above and beyond to help in any way.
I specifically like the speed of use when working with ticket buyers one on one at our registration desk. It's a great software but better than that is customer service I get when I have a question.
Love working with this product and support staff is amazing. Every issue is dealt with quickly and very professionally.
This is our second year using Tix.com for online ticketing and membership donations, and we are absolutely thrilled with it. I only wish we had done it sooner.
Awesome support was provided. My rep set our account up for success and was very timely and knowledgeable.
Tix is a user friendly and great service. Customer Service is outstanding.
The seating chart set up at no cost was also a huge help. Customer service is great and they are always making the product better.
Makes accounting and customer tracking so easy. Reports are easy to access and save, and multiple formatting makes it possible to integrate organizational files.
Once you set up an event, it's fairly easy to duplicate and set up any future events for each individual location. The Tix software looks like it's a part of our site once integrated.
Our not-for-profit corporation had an excellent experience with Tix. Friendly customer service and a powerful interface for issuing and managing tickets.
Lack of social media connection. Lack of information that can be placed on the tickets and being and to use the same information on the online and box office tickets.
Tix is too good to be true, yet it is all TRUE. Not only did it save us money, but it has made our day to day tasks much easier.
Some of our costumers seem to have a problem with their passwords.
Enhancement features are always being considered & put into place to improve the ease & quality of patron purchasing pleasure. Can't say enough great things about this organization.
Sometimes it drives we crazy when I have to change an order.
This product is very affordable for smaller productions and events such as ours. Iris was super helpful in the process and was always very prompt in attending to our questions and concerns.
We are approached by so many other vendors trying to steal us away and I will not even remotely entertain the idea.
I have been very impressed with the ease of use of the product and my sales executive Steve Moore and the service people including Luke have been amazing to work with.
But no matter how good the software is, the customer service is better. The staff at Tix are easily reached, very fast at providing support and always go above and beyond to help in any way.
I specifically like the speed of use when working with ticket buyers one on one at our registration desk. It's a great software but better than that is customer service I get when I have a question.
Love working with this product and support staff is amazing. Every issue is dealt with quickly and very professionally.
This is our second year using Tix.com for online ticketing and membership donations, and we are absolutely thrilled with it. I only wish we had done it sooner.
Awesome support was provided. My rep set our account up for success and was very timely and knowledgeable.
Tix is a user friendly and great service. Customer Service is outstanding.
The seating chart set up at no cost was also a huge help. Customer service is great and they are always making the product better.
Makes accounting and customer tracking so easy. Reports are easy to access and save, and multiple formatting makes it possible to integrate organizational files.
Once you set up an event, it's fairly easy to duplicate and set up any future events for each individual location. The Tix software looks like it's a part of our site once integrated.
Zoho Backstage logo
4.6
11

Run events smarter, better.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.6
    Features
    4.0
    Customer support
    4.1
Pros and Cons from Zoho Backstage users   
No pros & cons found
Purplepass Ticketing logo
4.9
224

COVID19 Ready - Contactless ticketing and live streaming

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.8
    Features
    4.7
    Customer support
    5.0
Pros and Cons from Purplepass Ticketing users   
+15
I've been working with Purplepass for a few months now, and they are by far the best ticket company to partner with: their customer support is outstanding.
Some of the features are a bit confusing to get a handle on.
I love how easy it is to use and how helpful the staff is when I have have a question or need to find a solution.
Especially over facebook, instagram, and client advertisements. If I were able to pull the report that is shown on purple pass I would be able to upset the marketing packages you offer to our clients.
Best and very reliable solution for ticketing. Easy to set up and very good integration.
Event day promotional ticket sales on tablet can be confusing.
Overall Purple Pass offered the complete solution for our event needs and provided data that we will use to improve on sales and increase success. Purple Pass was a win for iHeart.
After using two other ticketing services, there is no comparison.
If you hosting an event and you want a company that is going to be with you, guide you and help to ensure you event is a success, do yourself a favor and call Purplepass, you'll be glad you did.
Good experience and would recommend this software to anyone. What made this really stand out was outstanding customer service by Brandon Foy and Gabriel Afana from PurplePass.
Purplepass has been stellar. Our organization has had changing needs and Purplepass has been responsive and innovative in helping us find solutions as we grow our events.
The handy-dandy scanner to input ticket serial numbers when preparing for the event was great too. This product was cost effective for my organization and PurplePass's customer service was top notch.
Best Ticketing System in the market. User friendly, great marketing tools, up to date technology.
Purplepass worked with us over several weeks to help integrate their API with our custom application. They were extremely responsive and helpful throughout this process.
Great customer support and easy navigation portal. The help from PurplePass for you is there 24/7, always answer my call and emails.
It's easy to use, has a lot of features, is reasonably priced, and the customer service representatives are polite and helpful.
Very user friendly, easy for anyone to scan tickets and there is less hassle with ticket taking.
Overall, we love the Purplepass ticketing box office.
I've been working with Purplepass for a few months now, and they are by far the best ticket company to partner with: their customer support is outstanding.
Some of the features are a bit confusing to get a handle on.
I love how easy it is to use and how helpful the staff is when I have have a question or need to find a solution.
Especially over facebook, instagram, and client advertisements. If I were able to pull the report that is shown on purple pass I would be able to upset the marketing packages you offer to our clients.
Best and very reliable solution for ticketing. Easy to set up and very good integration.
Event day promotional ticket sales on tablet can be confusing.
Overall Purple Pass offered the complete solution for our event needs and provided data that we will use to improve on sales and increase success. Purple Pass was a win for iHeart.
After using two other ticketing services, there is no comparison.
If you hosting an event and you want a company that is going to be with you, guide you and help to ensure you event is a success, do yourself a favor and call Purplepass, you'll be glad you did.
Good experience and would recommend this software to anyone. What made this really stand out was outstanding customer service by Brandon Foy and Gabriel Afana from PurplePass.
Purplepass has been stellar. Our organization has had changing needs and Purplepass has been responsive and innovative in helping us find solutions as we grow our events.
The handy-dandy scanner to input ticket serial numbers when preparing for the event was great too. This product was cost effective for my organization and PurplePass's customer service was top notch.
Best Ticketing System in the market. User friendly, great marketing tools, up to date technology.
Purplepass worked with us over several weeks to help integrate their API with our custom application. They were extremely responsive and helpful throughout this process.
Great customer support and easy navigation portal. The help from PurplePass for you is there 24/7, always answer my call and emails.
It's easy to use, has a lot of features, is reasonably priced, and the customer service representatives are polite and helpful.
Very user friendly, easy for anyone to scan tickets and there is less hassle with ticket taking.
Overall, we love the Purplepass ticketing box office.
I've been working with Purplepass for a few months now, and they are by far the best ticket company to partner with: their customer support is outstanding.
Some of the features are a bit confusing to get a handle on.
I love how easy it is to use and how helpful the staff is when I have have a question or need to find a solution.
Especially over facebook, instagram, and client advertisements. If I were able to pull the report that is shown on purple pass I would be able to upset the marketing packages you offer to our clients.
Best and very reliable solution for ticketing. Easy to set up and very good integration.
Event day promotional ticket sales on tablet can be confusing.
Overall Purple Pass offered the complete solution for our event needs and provided data that we will use to improve on sales and increase success. Purple Pass was a win for iHeart.
After using two other ticketing services, there is no comparison.
If you hosting an event and you want a company that is going to be with you, guide you and help to ensure you event is a success, do yourself a favor and call Purplepass, you'll be glad you did.
Good experience and would recommend this software to anyone. What made this really stand out was outstanding customer service by Brandon Foy and Gabriel Afana from PurplePass.
Purplepass has been stellar. Our organization has had changing needs and Purplepass has been responsive and innovative in helping us find solutions as we grow our events.
The handy-dandy scanner to input ticket serial numbers when preparing for the event was great too. This product was cost effective for my organization and PurplePass's customer service was top notch.
Best Ticketing System in the market. User friendly, great marketing tools, up to date technology.
Purplepass worked with us over several weeks to help integrate their API with our custom application. They were extremely responsive and helpful throughout this process.
Great customer support and easy navigation portal. The help from PurplePass for you is there 24/7, always answer my call and emails.
It's easy to use, has a lot of features, is reasonably priced, and the customer service representatives are polite and helpful.
Very user friendly, easy for anyone to scan tickets and there is less hassle with ticket taking.
Overall, we love the Purplepass ticketing box office.
Ticketbud logo
4.7
30

Online ticketing, registration & event management made easy.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.7
Pros and Cons from Ticketbud users   
+13
Everything was easy to set up and the customer service was outstanding. Special shout out to customer support who made my experience extra special by helping with setup, pricing and more.
They never contacted me and when I contacted them about it, they never bothered to respond. Very poor customer service and should never have happened with no contact.
Once I learned how to maneuver, it was awesome. The customer service was amazing.
Had a little trouble with the background images.
Largely our experience has been good and has proven useful to help grow our new business.
I had an event scheduled and someone who was not an organizer of the event contacted Ticketbud and cancelled the event without my knowledge.
The product is working great and I am getting great response from customers knowing that they can purchase their tickets ahead of time.
We had a little trouble with our photos and a few other details, but customer service was quick to talk us through.
Ticketbud's customer service is over the top. Thanks for making everything so easy for me.
It was very easy to set up and use this software. The daily payouts were great.
Intuitive and easy to navigate, very responsive customer service for the few questions I had.
Fantastic response time with customer service.
Good to get ticket sales up and running quickly.
This is very easy to use and google search results seem to scrape events and place them next to your business listing. You can get up and running quickly.
It is so easy to setup and you are able to scan tickets using your phone. It also allows you to generate your ticket sales and export it and also allows you to see each purchase made.
It was selected because it was easy to get up and running. It was not sustainable as a long term alternative to website sales because of price and lack of customization.
Everything was easy to set up and the customer service was outstanding. Special shout out to customer support who made my experience extra special by helping with setup, pricing and more.
They never contacted me and when I contacted them about it, they never bothered to respond. Very poor customer service and should never have happened with no contact.
Once I learned how to maneuver, it was awesome. The customer service was amazing.
Had a little trouble with the background images.
Largely our experience has been good and has proven useful to help grow our new business.
I had an event scheduled and someone who was not an organizer of the event contacted Ticketbud and cancelled the event without my knowledge.
The product is working great and I am getting great response from customers knowing that they can purchase their tickets ahead of time.
We had a little trouble with our photos and a few other details, but customer service was quick to talk us through.
Ticketbud's customer service is over the top. Thanks for making everything so easy for me.
It was very easy to set up and use this software. The daily payouts were great.
Intuitive and easy to navigate, very responsive customer service for the few questions I had.
Fantastic response time with customer service.
Good to get ticket sales up and running quickly.
This is very easy to use and google search results seem to scrape events and place them next to your business listing. You can get up and running quickly.
It is so easy to setup and you are able to scan tickets using your phone. It also allows you to generate your ticket sales and export it and also allows you to see each purchase made.
It was selected because it was easy to get up and running. It was not sustainable as a long term alternative to website sales because of price and lack of customization.
Everything was easy to set up and the customer service was outstanding. Special shout out to customer support who made my experience extra special by helping with setup, pricing and more.
They never contacted me and when I contacted them about it, they never bothered to respond. Very poor customer service and should never have happened with no contact.
Once I learned how to maneuver, it was awesome. The customer service was amazing.
Had a little trouble with the background images.
Largely our experience has been good and has proven useful to help grow our new business.
I had an event scheduled and someone who was not an organizer of the event contacted Ticketbud and cancelled the event without my knowledge.
The product is working great and I am getting great response from customers knowing that they can purchase their tickets ahead of time.
We had a little trouble with our photos and a few other details, but customer service was quick to talk us through.
Ticketbud's customer service is over the top. Thanks for making everything so easy for me.
It was very easy to set up and use this software. The daily payouts were great.
Intuitive and easy to navigate, very responsive customer service for the few questions I had.
Fantastic response time with customer service.
Good to get ticket sales up and running quickly.
This is very easy to use and google search results seem to scrape events and place them next to your business listing. You can get up and running quickly.
It is so easy to setup and you are able to scan tickets using your phone. It also allows you to generate your ticket sales and export it and also allows you to see each purchase made.
It was selected because it was easy to get up and running. It was not sustainable as a long term alternative to website sales because of price and lack of customization.