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CloudCall Logo

Advanced, cloud-based computer telephony integration

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CloudCall - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

CloudCall overview

What is CloudCall?

CloudCall is the AI-powered communications platform built for CRM-first businesses. Fully hosted on AWS’s hyperscale infrastructure, CloudCall delivers unmatched reliability, speed, and scalability across voice and SMS.

Unlike generic VoIP tools, CloudCall offers deep, native integrations with CRMs like Bullhorn, Vincere, Salesforce, JobDiva, and more. Every call, voicemail, text, and note syncs directly to your CRM—automatically.

With built-in AI call summaries, power dialer, and real-time coaching tools like listen-in, whisper, and barge, CloudCall gives teams the insight and agility to perform at their best—wherever they work.

Trusted by top recruiting, sales, and customer service teams to drive more conversations, better decisions, and faster results.

Headquarters:

Boston, MA | Leicester, UK | Austin, TX

Starting price

15per user /
per month

Alternatives

with better value for money

CloudCall’s user interface

Ease of use rating:

CloudCall pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(5)
3-4(14)
5(21)

What do users say about CloudCall?

The integration of mixed services and options, it makes it easy to manage the communications within our company and outside.

Select to learn more


Who uses CloudCall?

Based on 40 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Staffing and Recruiting
Education Management
Legal Services
Human Resources
Others

Use cases

Business Phone Systems
Call Recording
Remote Work
VoIP
Auto Dialer

CloudCall's key features

Most critical features, based on insights from CloudCall users:

Call recording
Call logging
IVR
Call routing
Contact management

All CloudCall features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Notifications
API
Archiving & retention
Audio/Video conferencing
Auto-Dialer
Automated routing
Automatic call distribution
Automatic outbound dialer
Blended call center
Calendar management
Call center integration
Call center management
Call conferencing
Caller id
Caller profiles
Call list management
Call logging
Call monitoring
Call queues
Call recording
Call reporting
Call routing
Call scripting
Call tagging
Call tracking
Call tracking metrics
Call transfer
Campaign management
Chat/Messaging
Collaboration tools
Commenting/Notes
Communication management
Computer telephony integration
Conferencing
Contact database
Contact management
CRM
Customer history
Customizable reports
Data import/export
Employee activity monitoring
File transfer
For cloud phone systems
Inbound call center
Interaction tracking
IVR
Manual dialer
Mobile access
Monitoring
Multi-Channel communication
Multiple user accounts
Multi-User collaboration
On-Demand recording
Online voice transmission
Outbound call center
Performance management
Performance metrics
Power dialer
Predictive dialer
Progressive dialer
Queue management
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time reporting
Real-Time updates
Recording
Remote access/control
Remote support
Reporting/Analytics
Reporting & statistics
Ring Groups
Role-Based permissions
Single sign on
SIP trunking
SMS messaging
Softphone
Surveys & feedback
Unified communications
Virtual voicemail
Voice mail
VoIP
VoIP connection
Workflow management

CloudCall alternatives

CloudCall logo

Starting from

15

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
VoIP.ms logo

Starting from

1.1

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Nextiva logo

Starting from

25

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

4

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

CloudCall pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

15

/user

Per month

Pro

24

/user

Per month

Advanced

35

/user

Per month

User opinions about CloudCall price and value

Value for money rating:

To see what individual users think of CloudCall's price and value, check out the review snippets below.

“The integration of mixed services and options, it makes it easy to manage the communications within our company and outside.”
PB

Paige B.

business Administration Support

“It was user friendly and had quite a few unique setting choices to personalize it to our business' needs.”
DH

Deni H.

Executive Recruiter

CloudCall integrations (9)

Integrations rated by users

We looked at 40 user reviews to identify which products are mentioned as CloudCall integrations and how users feel about them.

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

CloudCall support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

Webinars
In Person
Live Online
Videos
Documentation

CloudCall FAQs

Related categories