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Placetel Logo

All-in-one - cloud calling, team messaging & online meetings

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Placetel - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Placetel overview

What is Placetel?

Fair pricing, unlimited scalability and monthly renewal.

Cloud phone system, team messaging and online meetings – Placetel + Webex combines all these features into an all-in-one solution for any business communication needs. Placetel allows to switch seamlessly between office and home office, between computer and smartphone. Be reachable anytime and anywhere. More flexible than ever before. The ideal solution for small start-ups with big plans, medium-sized companies embracing the digital transformation and multinationals that always want to be two steps ahead. Placetel offers secure business communication that will meet the needs of any team.

Placetel’s cloud phone system is entirely virtual and offers over 150 features. Set up the phone system click by click in the personal web portal. Placetel will look after porting the existing numbers or will provide new ones. Discover a whole new kind of flexibility that knows no boundaries, thanks to intelligent integrations and extensions.

Decide on which device to receive calls on or forward calls from landline to smartphone and back again in a matter of seconds. Thanks to individual routing plans, never miss a call again. Include professional call center options to offer customers a best-in-class user experience.

Send messages through the instant messenger with state-of-the-art Webex technology.

Communicate on a 1:1 basis or within a group or project space with team chat. Never lose track of briefings, presentations, links or videos as those are saved in the thread.

With Placetel, you can back up your messages with maximum data security.

These days, team and customer meetings are no longer held in company conference rooms but rather in the personal online meeting room provided by Placetel and Cisco Webex. In real time and amazing streaming quality. Get ready for the latest Webex technology and connect with colleagues in online meetings direct from home, co-working space or on the road. Two clicks are all it takes to set up a personal conference room – with access for all invited participants via meeting link. Guest can simply join the meeting without having to register beforehand.

Starting price

4.9per user /
per month

Alternatives

with better value for money

Placetel’s user interface

Ease of use rating:

Placetel reviews

Overall rating

4.3

/5

11

Positive reviews

64

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.64/10
Rating distribution

5

4

3

2

1

8

0

2

0

1

Who uses Placetel?

Based on 11 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Automotive
Retail
Information Technology and Services
Telecommunications
Others

Use cases

Web Conferencing
Call Center
Telephony
Cloud Communication Platform
Collaboration

Placetel's key features

Most critical features, based on insights from Placetel users:

IVR
Call routing
Call monitoring
Reporting/Analytics
CRM
Call recording
Caller id

All Placetel features

Features rating:

Access controls/permissions
AI copilot
AI summarization
API
Audio/Video conferencing
Auto framing
Automated attendant
Automated responses
Automatic call distribution
Automatic transcription
Brainstorming
Calendar management
Calendar sync
Callback scheduling
Call center management
Call conferencing
Caller id
Call monitoring
Call queues
Call recording
Call reporting
Call routing
Call tracking
Call transcription
Call transfer
Chatbot
Chat/Messaging
Chat Transcript
Collaboration tools
Commenting/Notes
Communication management
Computer telephony integration
Conferencing
CRM
Customizable Caller ID
Dashboard
Data security
Desktop/Browser sharing
Discussions/Forums
Document storage
Drag & drop
Electronic faxes
Electronic hand raising
Email reminders
Email to fax
Employee directory
Event scheduling
Fax Management
Fax to email
File management
File sharing
File transfer
FoIP
For cloud phone systems
Generative ai
Group messaging
HD audio/video
Host controls
Inbound call center
IVR
Live chat
@mentions
Microsoft Outlook Integration
Mobile access
Mobile app
Mobile screen sharing
Monitoring
Multi-Participant screen sharing
On-Demand recording
On-Demand webcasting
PBX
Polls/Voting
Private chat
Push notifications
Queue management
Real-Time analytics
Real-Time chat
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Real time screen sharing
Recording
Remote access/control
Remote support
Reporting/Analytics
Reporting & statistics
Ring Groups
Role-Based permissions
Scheduling
Screen capture
Screen sharing
Single sign on
SIP trunking
SMS messaging
Softphone
SSL security
Surveys & feedback
Text to speech
Third-Party integrations
To-Do list
Two way audio & video
Two-Way audio & video
Unified communications
User profiles
Video call recording
Video chat
Video conferencing
Video streaming
Virtual backgrounds
Virtual Call Center
Virtual voicemail
Voice mail
VoIP
VoIP connection
Whiteboard

Placetel alternatives

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4.9

/user

Per month

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Features
Value for Money
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Nextiva logo

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/user

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Free version
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VoIP.ms logo

Starting from

1.1

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Free version
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Placetel pricing

Value for money rating:

Starting from

4.9

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Placetel price and value

Value for money rating:

Placetel integrations (21)

Integrations rated by users

We looked at 11 user reviews to identify which products are mentioned as Placetel integrations and how users feel about them.

Integration rating: 4.0 (2)

Because we have not implemented that software module yet.

Seamless integration and connection

RF

Robert F.

CFO

1/2
Act! logo
Act!

Integration rating: 3.0 (1)

Critical because it connects sales and marketing teams with guest and group booking data, making follow-ups and CRM tasks much smoother.

AJ

Aaron J.

IT Manager

Integration rating: 5.0 (1)

Placetel support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Chat

Training options

Videos
Webinars
In Person
Live Online
Documentation

Placetel FAQs

Related categories