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TeamUp
5
284
4
53
3
4
2
0
1
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The best management software for fitness businesses.
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TeamUp - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
TeamUp overview
Based on 341 verified user reviews
What is TeamUp?
TeamUp is a membership management program offering key features such as online booking, membership management, member database, payment processing, and membership renewals, among others.
Who uses TeamUp?
By industry, TeamUp reviewers are most commonly professionals in health, wellness and fitness (65%). The most frequent use case for TeamUp cited by reviewers is membership management (55% of reviewers).
What do users say about TeamUp pricing?
Some reviewers find TeamUp affordable and appreciate the range of features offered at a lower price than competitors. However, some users report that it can be expensive compared to other booking systems and mention unexpected price increases.
What are the most popular integrations for TeamUp?
The TeamUp integrations most frequently cited by reviewers are: Stripe (a payment processing product rated 4.7 out of 5 for its integration with TeamUp), GoCardless (a recurring billing product, 4.9), and Mailchimp (an email marketing product, 4.3).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Booking System
Payment Management
Class Management
Membership Cancellation
TeamUp’s user interface
TeamUp pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.6
Ease of use
4.7
Customer support
4.8
Reviews sentiment
What do users say about TeamUp?
TeamUp is a membership management program offering key features such as online booking, membership management, member database, payment processing, and membership renewals, among others.
Select to learn more
Who uses TeamUp?
Based on 341 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
TeamUp's key features
GetApp's analysis of 121 verified user reviews collected between March 2022 and May 2024 identifies TeamUp's most critical features and summarizes user sentiment about those features.
Users report that TeamUp's online booking system is easy to use for both clients and business owners. They find it simplifies class management, reduces administrative tasks, and helps keep clients accountable. Reviewers indicate that it is user-friendly, even for older clients, and appreciate the automated notifications and reminders. They say it integrates well with Zoom for online classes. However, some users mention that the app can be misleading on smartphones and has too many layers. Of the 30 TeamUp users who gave detailed accounts of their use of Online Booking, 100% rated this feature as important or highly important.
Reviewers appreciate TeamUp's membership management capabilities, highlighting its flexibility in creating and customizing memberships. They find it easy to track payments, bookings, and customer preferences. Users report that the automated emails work well, though some mention that upgrading and downgrading memberships can be confusing. They say the dashboard provides a clear overview of memberships, but note that some icons could be more intuitive. Of the 31 TeamUp users who gave detailed accounts of their use of Membership Management, 100% rated this feature as important or highly important.
Lee G.
Company director
Ronan F.
Management
Theresa B.
Pilates instructor and Physiotherapist
Users report that TeamUp's member database is effective for tracking client information, including attendance, payment history, and health records. They find it helpful for monitoring member activity and promoting engagement. Reviewers appreciate the ease of accessing and managing member details, though some wish for more flexibility in viewing and reporting criteria. They say the database is well-organized and facilitates smooth customer service. Of the 28 TeamUp users who gave detailed accounts of their use of Member Database, 100% rated this feature as important or highly important.
Reviewers indicate that TeamUp's payment processing is straightforward and integrates well with GoCardless and Stripe. They find it easy to set up and customize, with automated notifications for failed payments. Users report that it simplifies financial management and reduces administrative workload. However, some mention issues with direct debit refunds and stress caused by payment processors. They appreciate the clear and concise payment details provided by TeamUp. Of the 48 TeamUp users who gave detailed accounts of their use of Payment Processing, 98% rated this feature as important or highly important.
Users report that TeamUp makes membership renewals effortless and automated, saving them administrative time. They find it easy to set up recurring memberships and appreciate the automated reminders for both students and staff. Reviewers indicate that the system keeps track of renewals effectively and helps maintain consistent revenue. They say it is simple for members to use and adjust their memberships as needed. Of the 18 TeamUp users who gave detailed accounts of their use of Membership Renewals, 94% rated this feature as important or highly important.
Reviewers appreciate the automation and integration of TeamUp's billing and invoicing with Stripe and GoCardless. They find it saves time by automatically billing clients and providing clear reports. Users report that it is flexible and easy to set up, though some mention issues with offline payment methods and non-member invoicing. They say it is efficient and reliable, but note that there can be too many emails and clicks required for certain actions. Of the 19 TeamUp users who gave detailed accounts of their use of Billing & Invoicing, 84% rated this feature as important or highly important.
All TeamUp features
Features rating:
TeamUp alternatives
TeamUp pricing
Value for money rating:
Starting from
119
Per month
User opinions about TeamUp price and value
Value for money rating:
To see what individual users think of TeamUp's price and value, check out the review snippets below.
Kate N.
Pilates teacher and company director
Lee G.
Company director
TeamUp integrations (21)
Integrations rated by users
We looked at 341 user reviews to identify which products are mentioned as TeamUp integrations and how users feel about them.
Integration rating: 4.7 (36)
Integration rating: 4.9 (36)
“Rent payments are enabled by gocardless and integrates with COHO”

Mayank P.
Founder
Integration rating: 4.4 (32)
“It did not have a good impact with my customers”
Fary a.
Home Cleaning Services
Integration rating: 4.8 (28)
Integration rating: 4.5 (13)
“Overall really strong, a few quirks but it keeps getting better and more useful.”
Garrett C.
Owner
Integration rating: 5.0 (5)
“Because it allows us to use the "one click joining link" and ensure our data is cohesive”

Zara P.
Marketing Manager
TeamUp customer support
What do users say about TeamUp customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of TeamUp customer support.
A large number of users highlight TeamUp's customer support as responsive, friendly, and quick to resolve issues.
Widespread user sentiment praises the ease of contacting support via phone, chat, or online, with fast answers and helpful guidance.
Broad user base appreciates that support staff are knowledgeable, patient, and assist with setup, troubleshooting, and ongoing queries.
Frequently reported by users, TeamUp's support team is proactive, open to feedback, and available for direct calls or meetings.
Support options
Training options
To see what individual users say about TeamUp's customer support, check out the review snippets below.
“The customer service is great, it is easy to arrange meetings, have an online chat or ask AI - meaning that queries get answered and resolved quickly”
Theresa B.
Pilates instructor and Physiotherapist
“I have rarely needed to call the support team for help around the system and when I have they have been brilliant.”
Sarah S.
Owner
TeamUp FAQs
TeamUp is software that empowers the world’s best providers of group fitness experiences to maximize their impact and run their classes with ease. Trusted by thousands of fitness providers globally, TeamUp streamlines operations with a powerful, all-in-one solution. TeamUp offers effortless setup and implementation, seamless customer registration, and significantly less admin time so you can get back to doing what matters. Key features: - Flexible booking options: Seamless, mobile-optimized booking on your site or within your member app. - Automatic waitlists: Waitlists automatically notify students when a spot opens to keep your classes full. - Simple scheduling your way: One-off classes, weekly schedules, retreats, workshops, teacher trainings, and more all in one place. - Easy bundles: Online and in-person classes, different memberships and packages, and more - Payment options: Point of sale (POS) system connection as well as Stripe, GoCardless, direct deposit (ACH) and more. - Online reputation management: Let your customers know they can trust you. - Simple communication: Tools, integrations, and automated messaging to keep your community happy and engaged. - Online classes and on-demand content: Generate additional income, increase your customer base, and offer flexibility. - Intuitive reporting: Gain valuable insights into class performance and member behavior. - Simple setup and implementation: Start accepting bookings in minutes with no disruption to your current business.
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