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Freshdesk

4.5
(2,2k)

Online helpdesk system and customer service software

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With an inbuilt phone system and an array of smart features, Freshdesk allows you to set up your very own call center on the cloud in just a few minutes.

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MightyCall

3.7
(82)

Virtual Phone System for small businesses

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MightyCall’s plethora of features and ease of use makes it an ideal VoIP provider for a call center. Calls will be organized better than ever and with advanced analytics, bosses can properly supervise and assess their call agents.

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Wix Answers

4.6
(22)

The only platform with all support channels in one place.

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Wix Answers is the industry’s first unified customer support platform. With all support channels built into a single platform, agents are more efficient and teams can gain deeper insights into their operations.

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Ameyo

3.9
(30)

All-in-one Contact Center Software

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An all-in-one customer interaction suite powering over a billion interactions worldwide

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contactSPACE

4.8
(10)

Intuitive cloud contact center software solution

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contactSPACE is an intuitive cloud contact centre solution that empowers your team to make better-quality contact. Design the perfect user interface with our drag and drop editor, and utilise our smart diallers to make quality contact, at scale. No coding necessary - train and onboard in minutes.

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MaxContact

4.7
(10)

Omnichannel Contact Centre Software

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MaxContact is a leading cloud-based contact centre solution provider, best for 10 - 1000 users plus. With unrivalled technology and a fantastic 100% UK based team.

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Bright Pattern

4.8
(95)

Cloud Contact Center Software with Embedded AI

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Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service.

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UJET

4.5
(112)

Customer interaction & support platform with CRM integration

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UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.

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Zingtree

4.4
(94)

Build interactive decision trees that guide your teams.

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Zingtree lets you create, deploy and analyze live agent scripts

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Text-Em-All

4.8
(49)

Mass text messaging and automated calling solution.

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Text-Em-All is a mass text messaging and automated calling solution that helps organizations reach individuals and contact groups with important messages. Send one message and reach everyone instantly.

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FluentStream

4.6
(64)

A cloud-based business phone service

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Cross-channel business communications for the modern business

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Connect First

4.5
(52)

Omni-channel cloud contact center

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Connect First is an award-winning Cloud-Based Call Center provider committed to 100% customer satisfaction.

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Vonage Contact Center

4.4
(61)

Cloud Contact Center & Inside Sales Software for Salesforce

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The Leading Cloud Contact Center Solution for Salesforce and Desk.com. Solutions to Improve Productivity for Inside Sales and Customer Service Teams.

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CallHub

4.2
(67)

Predictive Call Center, Voice and Text Broadcasting app

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Virtual cloud based call center. CallHub offers 3 kinds of dialers, Predictive Dialer , Power dialer and a preview dialer. Improve efficiency by 200%.

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User.com

4.6
(30)

The engine of growth. An all in one solution for user data.

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User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place.

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Vocalcom

4.9
(15)

Omnichannel Cloud Contact Center Solutions

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Call center software solutions that deliver all the benefits of expensive software systems without their hidden costs and long term contracts.

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EvaluAgent

4.6
(19)

Quality assurance solution for customer service and sales

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EvaluAgent is a cloud-based quality assurance solution for customer service and sales teams. It offers robust workflows for performance management. The platform unifies customer conversations, surveys, and agent performance data. EvaluAgent provides automated scoring for calls, emails, and chat.

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OXON

4.9
(14)

Cloud-based contact center management software

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OXON is a cloud-based contact center management software designed to provide SMBs & enterprises with a single platform to manage & track customer communication

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Replicant

4.9
(13)

Conversational AI platform

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Conversational AI platform and autonomous contact center management software. The provides always-on and flexible call center capacity for customer service with voice AI.

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Helpshift

3.9
(26)

Digital customer service platform and ticketing system

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Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

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Upcall

4.6
(11)

Outbound sales campaign & calling platform

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Upcall is a communication-driven platform designed to help marketing and sales teams have real conversations with people to engage and qualify leads with proven scripts that collect insights on the phone. Insights serve to generate new opportunities for businesses by closing more sales.

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Netop Live Guide Chat

5.0
(7)

A secure live chat solution for customer service teams

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Live Guide is a live chat solution for customer service teams with features for audio & video chat, customer intelligence, remote assistance, & more

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Focus Contact Center

5.0
(4)

Call & Contact Center Software Focus Contact Center

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Focus Contact Center is a cloud-based multichannel call center solution offering phone, chat, email, and SMS integration, call recording and live monitoring.

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Stella Connect

5.0
(4)

Customer feedback, coaching, and QA for customer support.

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Call centers can use Stella Connect to engage agents, drive performance, utilize coaching, and increase transparency of performance with clients. Show your clients that your call center is a trusted partner that is committed to quality and delivering exceptional, on-brand support.

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MiContact Center

4.0
(3)

Cloud contact center solutions

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MiContact Center from Mitel includes a range of basic and advanced solutions for contact centers of all sizes. There are several solutions covering informal contact centers, small contact centers, large-scale contact centers, outbound contact centers, and Microsoft Lync-based contact centers.

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