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Features
SMS Messaging(8)
Customer Database(12)
API(17)
Text to Speech(6)
Workflow Management(16)
Access Controls/Permissions(9)
Activity Dashboard(17)
Activity Tracking(16)
Agent Interface(4)
Alerts/Escalation(18)
Alerts/Notifications(13)
Appointment Management(9)
Archiving & Retention(5)
Auto-Dialer(7)
Auto-Responders(9)
Automated Routing(13)
Automatic Call Distribution(15)
Blended Call Center(13)
Calendar Management(6)
Call Center Management(18)
Call Disposition(5)
Call List Management(5)
Call Logging(14)
Call Monitoring(15)
Call Recording(17)
Call Reporting(10)
Call Routing(15)
Call Scheduling(4)
Call Scripting(15)
Call Tracking(7)
Call Transfer(9)
Callback Scheduling(9)
Caller ID(7)
Campaign Management(15)
Chat/Messaging(17)
Chatbot(8)
Collaboration Tools(13)
Communication Management(8)
Computer Telephony Integration(15)
Contact Database(13)
Contact Management(15)
CRM(16)
Customer Experience Management(7)
Customer History(11)
Customer Segmentation(10)
Customizable Branding(11)
Customizable Fields(10)
Customizable Forms(10)
Customizable Reports(13)
Customizable Templates(10)
Dashboard(7)
Data Import/Export(13)
Document Storage(9)
Drag & Drop(9)
Email Management(14)
Email Templates(9)
Engagement Tracking(6)
Event Triggered Actions(9)
Feedback Management(9)
File Sharing(8)
Inbound Call Center(15)
Interaction Tracking(18)
IVR/Voice Recognition(15)
Knowledge Base Management(12)
Lead Capture(4)
Lead Management(8)
List Management(5)
Live Chat(15)
Manual Dialer(15)
Mobile Access(11)
Monitoring(15)
Multi-Channel Communication(17)
Multi-Channel Data Collection(6)
Multi-Channel Management(12)
Multi-Language(10)
Multiple Scripts(5)
Multiple User Accounts(10)
Outbound Call Center(15)
Performance Management(11)
Performance Metrics(12)
Phone Key Input(5)
Predictive Dialer(10)
Prioritization(7)
Progressive Dialer(10)
Queue Management(18)
Real Time Analytics(10)
Real Time Data(11)
Real Time Monitoring(12)
Real Time Notifications(10)
Real Time Reporting(11)
Real Time Updates(5)
Real-Time Chat(11)
Remote Access/Control(8)
Reporting & Statistics(15)
Reporting/Analytics(17)
Role-Based Permissions(7)
Screen Sharing(5)
Search/Filter(9)
Self Service Portal(11)
Sentiment Analysis(8)
Single Sign On(8)
Social Media Integration(17)
SSL Security(5)
Support Ticket Management(12)
Survey/Poll Management(10)
Surveys & Feedback(13)
Tagging(8)
Task Management(6)
Template Management(6)
Third Party Integrations(18)
Virtual Assistant(6)
Voice Mail(13)
VoIP Connection(5)
Integrated with
Twitter/X
Salesforce Sales Cloud(8)
WordPress(5)
Shopify(7)
Jira(4)
Microsoft 365(1)
3CX(1)
ActiveCampaign(2)
Adobe Commerce(7)
Agile CRM(1)
Aircall(3)
Amazon Connect(4)
APIANT(2)
Asana(3)
Asterisk(2)
AVOXI(2)
BigCommerce(5)
Bitium(1)
Box(1)
Campaign Monitor(4)
Capsule(1)
Chattermill(3)
Cognito Forms(2)
Constant Contact(4)
Customer Thermometer(4)
Cyclr(3)
Cyfe(2)
Domo(1)
Dropbox Business(2)
Drupal(3)
Dynamics 365(2)
Eloquant(1)
EvaluAgent(2)
Five9(2)
Forethought(1)
Freshdesk(2)
Freshsales(2)
Geckoboard(1)
Genesys Cloud CX(1)
Gmail(7)
Gong.io(1)
Google Analytics 360(7)
Google Calendar(5)
Google Contacts(2)
Google Data Studio(1)
Google Drive(2)
Google Forms(4)
Google Sheets(1)
Google Workspace(3)
Help Scout(1)
Highrise(2)
HubSpot CRM(2)
HubSpot Marketing Hub(3)
Insightly(3)
Instagram(4)
Intercom(3)
Keap(2)
Klaus(4)
Klaviyo(3)
Klipfolio(2)
Lead Gen & CRM (formerly SharpSpring)(3)
LeadMaster(3)
LeadSquared(1)
LiveAgent(1)
LiveChat(1)
MaestroQA(4)
Mailchimp(9)
Make(1)
Marketo Engage(1)
Medallia Agent Connect(3)
Meta for Business(13)
Microsoft Excel(1)
Microsoft Outlook(1)
Microsoft Power BI(1)
Microsoft Teams(5)
monday.com(1)
Nicereply(3)
Nimble(1)
Observe.AI(1)
Operations Hub(2)
Oracle Service(2)
Pipedrive(3)
Plantt(3)
Playvox(4)
Plecto(1)
PrestaShop(2)
QuickBooks Online Advanced(4)
RingCentral Contact Center(4)
Rippling(1)
RudderStack(3)
Salesforce Essentials(1)
Salesforce Service Cloud(5)
Segment(3)
ServiceNow(4)
ServiceNow Customer Service Management(2)
Shelf(1)
Simplesat(4)
Slack(7)
Smith.ai(1)
Stripe(4)
SugarCRM(5)
Talkdesk(2)
Telegram(3)
Textline(1)
Toky(5)
Tray.io(2)
Trello(4)
Twilio(8)
Unbounce(1)
Verint Workforce Management(1)
Vtiger CRM(4)
WhatsApp(9)
WooCommerce(3)
Workato(3)
Zapier(7)
Zendesk Sell(1)
Zendesk Suite(11)
Zluri(3)
Zoho CRM(4)
Zoho Flow(2)
Pricing model
Free(8)
Open Source(2)
Free Trial(15)
One Time License(0)
Subscription(16)
Devices supported
Mac(9)
iPad(9)
Android(11)
Linux(9)
Web-based(19)
iPhone(10)
Windows(11)
Organization types
Small Business(18)
Non Profit(11)
Large Enterprises(18)
Public Administrations(9)
Freelancers(8)
Mid Size Business(18)
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