getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Service Software with Call center management - Page 2

Last updated: October 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

202 software options

Cayzu logo

Cloud Based Ticket Management & Help Desk Software

Stand out from the crowd by providing easier to use, customizable self service to your customers! Cayzu offers a complete help desk and knowledge base built into one.

Read more about Cayzu

Users also considered
InvGate Service Management logo

Web-based IT service desk software

Use InvGate to manage, automate & assess your IT service support with ticket management, workflow automation, self-service, gamification, analytics and more.

Read more about InvGate Service Management

Users also considered
Kustomer logo

Modern Customer Service Software For Customer-First Brands

Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

Read more about Kustomer

Users also considered
Kavkom logo

Predictive dialer and telephony software for telemarketers

Kavkom Predictive Dialer is designed to help businesses automate dialing and routing of calls to live agents. The application enables supervisors to manage and optimize prospecting, sales, and recruitment campaigns, track the productivity of agents, and provide access to specific agents to view information about leads or campaigns.

Read more about Kavkom

Users also considered
Zendesk QA logo

Support Quality Assurance Platform

Go beyond conventional QA with Zendesk QA – the quality assurance solution that helps companies solidify customer relationships through excellent CX.

Read more about Zendesk QA

Users also considered
HelpDesk logo

AI-powered ticketing system

HelpDesk is a ticketing system for customer service teams. Minimize your support team’s efforts and save time for meaningful conversations with customers. Resolve tickets faster and with greater precision. Use HelpDesk to improve your customer satisfaction level and increase sales.

Read more about HelpDesk

Users also considered
Issuetrak logo

Issue tracking and workflow automation platform

Tired of software that lets you do just enough to dream of what you could accomplish with more control? Issuetrak lets you manage issue creation, resolution, reporting and more exactly the way you want. Get more for free - our knowledge base, task manager, and many other features come standard!

Read more about Issuetrak

Users also considered
UJET logo

Customer interaction & support platform with CRM integration

UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.

Read more about UJET

Users also considered
Acquire logo

Multi-channel Customer Communication Platform

Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice.

Read more about Acquire

Users also considered
HaloPSA logo

HaloPSA brings everything an MSP needs into one location.

HaloPSA is a single, all-inclusive PSA solution, designed for MSPs and service providers. HaloPSA gives you the power to manage your entire business with powerful out-of-the-box functionality. Empower your business with a single all-inclusive cloud platform, designed for your as-a-service business

Read more about HaloPSA

Users also considered
Zoho Desk logo

Cloud-based help desk for all business sizes

Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations.

Read more about Zoho Desk

Users also considered
Replicant logo

Conversational AI platform

Conversational AI platform and autonomous contact center management software. The provides always-on and flexible call center capacity for customer service with voice AI.

Read more about Replicant

Users also considered
Talkdesk logo

Customer Experience. Automated.

Delight your customers with excellent customer service voice support. Talkdesk is a browser based call center software that is easy to set up and easy to use.

Read more about Talkdesk

Users also considered
ServoDesk logo

Help Desk, ITSM, Service and Support management for SMBs

Simplisys ServoDesk is an IT service and support management platform for SMB's. Features include facilities management, an agile service desk, IT service management, employee relations, and an enterprise service desk for managing inter-departmental relationships and service requests.

Read more about ServoDesk

Users also considered
Cognigy.AI logo

Enterprise Conversational AI Platform

Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences.

Read more about Cognigy.AI

Users also considered
MaxContact logo

AI-powered customer engagement platform

MaxContact is the AI-powered customer engagement platform that turns conversations into revenue. Our advanced, omnichannel features enhanced with powerful AI capabilities help businesses connect smarter, convert more, and scale efficiently - delivering proven results.

Read more about MaxContact

Users also considered
LiveHelpNow logo

Help desk and live chat solution for customer service

LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more.

Read more about LiveHelpNow

Users also considered
Positive User logo

The engine of growth. An all in one solution for user data.

Onboard new customers and provide great support with an easy to use live chat, mailing service, knowledge base creation software and automated messages.

Read more about Positive User

Users also considered
Apizee logo

Internal remote augmented visual assistance solution

Apizee is a visual assistance platform that allows field users to collaborate in real-time with remote agents or experts.

Read more about Apizee

Users also considered
C-Desk logo

Cloud-based help desk software for customer support teams

C-Desk is a cloud-based help desk software that provides businesses with tools to manage service requests and facilitate communication across teams. Administrators can create multiple service categories, assign them to specific employees or departments & receive notifications about overriding SLAs.

Read more about C-Desk

Users also considered
Liberty Converse logo

AI-enhanced contact centre experiences for customers & teams

Liberty Converse is our cloud contact centre solution that revolutionises how businesses interact with customers and teams through AI-driven self-service, process automation and integrated workflows and CRMs.

Read more about Liberty Converse

Users also considered
Simla.com logo

CRM platform to boost your eCommerce sales

Simla.com is a CRM platform designed to boost eCommerce sales, improve customer service, send newsletters, and configure chatbots

Read more about Simla.com

Users also considered
Vocalcom Hermes360 logo

Omnichannel contact center solution

Vocalcom Hermes360 is a omnichannel contact center solution that gives agents the smart features they need to provide relevant responses to customers on all channels.

Read more about Vocalcom Hermes360

Users also considered
EcholoN logo

Enterprise Service Management beyond standard ITSM

EcholoN is configurable customer service software for managing requests, cases, SLAs, knowledge and workflows, with self-service, automation and an integrated Enterprise Application Framework for company-specific service processes.

Read more about EcholoN

Users also considered
Vision Helpdesk logo

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

PINKVerify Certified ITIL / ITSM Compliant - Service Desk Software, Incident, Asset, Problem, Change, Release, Contract, Vendor, Service Catalog & more

Read more about Vision Helpdesk

Users also considered