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Top Rated Customer Service Software with Customer Database in 2026 - Page 3

Last updated: February 2026

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235 software options

Bright Pattern logo

Cloud Contact Center Software with Embedded AI

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Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service.

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Comm100 logo

People-First, AI Powered Omnichannel Customer Service

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Comm100 is a global provider of innovative AI-powered omnichannel customer support solutions for commercial, government, and nonprofit organizations.

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Deskero logo

Customizable help desk & ticketing system

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Provide top-level customer service using Deskero, a simple yet powerful app for taking care of your customers with multi-channel and social support.

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Bettermode logo

All-in-one community platform for branded communities

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Bettermode is a modern and cloud-based community platform designed to connect and empower your customers so they can help each other. Enable your customers to find solutions to their issues, promote self-service, offer content library, collect feedback, and drive customer success.

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Vivantio logo

Flexible Software. Focused Service.

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Vivantio provides customer service teams a flexible service optimization solution to meet and exceed customer expectations. Our platform combines CRM capabilities with the power of enterprise-level features so B2B service teams can improve service while reducing costs and serving happier customers.

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ServiceNow Customer Service Management logo

Automate requests and deliver effortless experiences

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ServiceNow CSM enables companies to deliver exceptional customer service, automate and streamline operations to reduce the cost to serve. It enhances agent productivity, reduces response times, and delivers personalized customer experiences, resulting in increased satisfaction and loyalty.

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SugarCRM logo

Cloud-based customer relationship management (CRM) platform

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Streamline customer service and provide a differentiated, positive experience at every touch point
Engage customers on their terms, empower employees, create better customer experiences, retain customers, and drive growth with Sugar Serve.

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Corefactors logo

RevOps Enabling AI-powered CRM- A Zero Revenue Leakage Tool

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Corefactors is a RevOps-enabling AI-powered CRM software that automates operations and integrates data across your revenue-generating teams. The solution is easy to customize and designed to handle increasing volumes of data and users without compromising performance.

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HappyFox Help Desk logo

Helpdesk, customer support software

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HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal.

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Giva logo

Cloud based help desk software for businesses of all sizes

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Giva is a cloud-based, HIPAA compliant ITIL help desk software for any size organization. Highly customizable, but easy to deploy and accessible via mobile, tablet and desktop, eHelpDesk provides features for measuring customer satisfaction, responsiveness and team productivity.

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Kustomer logo
Category Leaders

Modern Customer Service Software For Customer-First Brands

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Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

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Dialshree logo

Cloud-based contact center solution

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DialShree is a cloud-based software designed to help businesses manage customer interactions. It can be deployed on any web server or cloud platform and can be used to manage interactions across multiple channels.

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Lime CRM logo

A visual and user-friendly CRM customised to your needs

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Lime CRM is a customer relationship management (CRM) software that helps you keep all your customers, deals and campaigns in one place. With integrations to your other IT systems, Lime CRM gives you with the tools to provide exceptional customer experiences. Hosted or on your own server.

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Whatfix logo

Accelerate Digital Adoption

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Whatfix empowers your users to self-serve their queries and get deep understanding into the product to ultimately help you reduce cost of managing support

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Upnify CRM logo

Web-based customer relationship management (CRM) solution

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Upnify CRM is a customer relationship management solution that allows business owners to keep track of their contacts, maximize business opportunities, and make their conversations more productive. The software supports managers in all phases of the sales process, from the beginning to the end.

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Groove logo

Cloud-based helpdesk solution for small businesses

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Use Groove to manage, assess & track customer support activity through ticket management, knowledge base, workflow automation, detailed reporting, and more.

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servis.ai logo

Powerful, easy-to-use BOMP your whole team will love.

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FreeAgent is a fully-featured Customer Service platform that effectively enables your team to resolve issues and reduce the need for future inquiries.

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OTRS logo

Helpdesk software for customer service management teams

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OTRS is a helpdesk software designed to help businesses manage resources, workflows, internal communication processes, customers, service requests, and more on a centralized platform. Administrators can configure access permissions, enabling agents to view client data.

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LiveHelpNow logo

Help desk and live chat solution for customer service

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LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more.

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Zingtree logo

Build interactive decision trees that guide your teams.

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Zingtree allows you to build no-code, interactive decision trees that help you create agent scripts, guide customers, and manage internal processes.

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SuperOffice CRM logo

CRM software for sales, marketing & customer service teams

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SuperOffice is an award winning customer service platform that helps support teams manage incoming requests via email, social media and live chat

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Method CRM logo

Extend the Power of QuickBooks with Method CRM

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Enhance your customer service with Method CRM, which connects with QuickBooks Online and Desktop to centralize all your customer info. Track every interaction and respond faster with complete customer histories and invoices right at your fingertips. Smarter service starts here.

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Kayako logo

AI-enabled unified customer service platform

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Kayako - Customer Service Software made personal and simple with a unified customer service platform that helps you build closer relationships.

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Customerly logo

AI-first customer service: Automate, engage, and retain cust

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Customerly is the first-in-class AI customer service platform that combines advanced automation, NPS & CSAT surveys, and email marketing. With customizable workflows and intent-based AI Agents, it helps SaaS companies automate support, engage customers, and drive retention effortlessly.

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Kenyt AI Agents logo

AI assistants for marketing, sales, and support

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Kenyt is an AI-enabled platform designed to help businesses improve customer engagement using chatbots. It allows organizations to build, deploy and manage intelligent chatbots. It enables enterprises to automate repetitive tasks, reduce error rates and provide an improved user experience.

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