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Customer Service Software with Customizable Reports (2026) - Page 4

Last updated: April 2026

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206 software options

ServiceOS logo

Field service management solution

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ServiceOS is designed to automate countless interactions for you. From crew management and job scheduling to invoicing and payments. The future is now and taking your business to the next level has never been easier.

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HaloPSA logo

HaloPSA brings everything an MSP needs into one location.

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HaloPSA is a single, all-inclusive PSA solution, designed for MSPs and service providers. HaloPSA gives you the power to manage your entire business with powerful out-of-the-box functionality. Empower your business with a single all-inclusive cloud platform, designed for your as-a-service business

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Vision Helpdesk logo

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

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PINKVerify Certified ITIL / ITSM Compliant - Service Desk Software, Incident, Asset, Problem, Change, Release, Contract, Vendor, Service Catalog & more

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Shape logo

Cloud-based CRM, sales & marketing automation software

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Shape is a cloud-based CRM, sales, & marketing automation software for businesses in industries such as legal, real estate, mortgage, finance, & education. Shape offers tools to manage & automate online marketing & promotions, capture and service leads from online sources, & more

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Higher Logic Vanilla logo

Engage with Community

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Vanilla provides a one-stop-shop solution that combines the power of customer communities, Q&A, knowledge base, and ideation to help brands improve their customer experience and increase customer loyalty while reducing costs.

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WalkMe logo

Transform the User Experience

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WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today’s overwhelming digital world. Using AI, analytics, guidance and automation, WalkMe’s transparent overlay assists users to complete tasks easily within any enterprise software, mobile app or website.

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FocalScope logo

Call center management software

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FocalScope is a call center management software designed to help businesses connect agents with customers through live chat, phone, email, and social media networking sites. The platform enables managers to access the shared email ticket inbox and resolve cases on a unified interface.

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ReviewInc logo

Reputation management and customer experience software unite

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ReviewInc is reputation management software and customer experience tools in one dashboard. designed to help businesses of all sizes handle, monitor, collect, and share customer reviews across multiple platforms such as Google, Facebook, and more.

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ThriveDesk logo

Customer experience software for small businesses

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ThriveDesk is a live chat software designed to help small businesses manage real-time customer communications across channels. Key features include shared inbox, knowledge base, customer relationship management, tagging, private notes, and reporting.

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Call Center Studio logo

Pay-as-you-go • Scalable • AI Powered • Better CX

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Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.

Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.

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MaxContact logo

AI-powered customer engagement platform

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MaxContact is the AI-powered customer engagement platform that turns conversations into revenue. Our advanced, omnichannel features enhanced with powerful AI capabilities help businesses connect smarter, convert more, and scale efficiently - delivering proven results.

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Sharpen logo

Happy Agents. Happy Customers.

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Happier agents make happier customers. Sharpen gives your customer service team a way to simplify their queue interactions and workflows to empower agents and deliver a positive customer experience.

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EcholoN logo

Helpdesk software for managing customer service processes

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EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform.

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Deskpro logo

Customer service software you can depend on

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Customer service software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise.

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Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

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Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.

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Simla.com logo

CRM platform to boost your eCommerce sales

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Simla.com is a CRM platform designed to boost eCommerce sales, improve customer service, send newsletters, and configure chatbots

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UseResponse logo

All-in-one Customer Support and Feedback Suite

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Organize online documentation, customer self-service and provide customer support with UseResponse's customer feedback software and help desk system.

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Mayday logo

The intelligent knowledge base for customer care

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Mayday is a cloud-based knowledge base that improves customer service efficiency and customer satisfaction. 30,000 reps use it to search for relevant knowledge to answer better and faster to their customers.

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WeKall logo

Cloud-based contact center and telephony AI software

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WeKall is a cloud-based telephony software that helps businesses handle team communications, generate phone log reports, and configure call campaigns on a unified platform.

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3CLogic logo

Cloud Call Center Solutions

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With 3CLogic's full suite of contact center and voice-enabled features, easily manage your voice channel with its advanced IVR, CTI, ACD, speech analytics, and CRM integration capabilities, designed to improve the quality of service to end-customers while improving agent efficiency.

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Sinch Engage logo

All-in-one messaging platform for SMS, MMS, RCS & WhatsApp

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Sinch Engage (formerly MessageMedia) is a messaging platform built to streamline customer service via SMS, MMS, RCS & WhatsApp. Offer fast, personalized support through the mobile channels customers prefer. CRM-integrated, secure, scalable, with 24/7 support.

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yellow.ai logo

Empowering Businesses with Customer Service Automation

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Yellow.ai empowers enterprises with AI-driven customer service automation for efficiency and cost reduction. Serving 1100+ clients like Sony in 85+ countries and 135+ languages, our platform is trained on 16B+ annual conversations. Founded in 2016 and backed by $102M, we innovate continuously.

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ConvergeHub logo

Sales, marketing, customer service & billing CRM for SMBs

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Track and quickly respond to all customer issues and questions to create happy customer relationships.

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Acquire logo

Multi-channel Customer Communication Platform

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Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice.

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Liberty Converse logo

AI-enhanced contact centre experiences for customers & teams

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Liberty Converse is our cloud contact centre solution that revolutionises how businesses interact with customers and teams through AI-driven self-service, process automation and integrated workflows and CRMs.

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