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ConvergeHub

sell+market+service+collaborate
3 reviews

Overview

ConvergeHub is a business growth enabler, offering cloud-based all-in-one CRM software for complete customer engagement. It provides sales, marketing, customer service and collaboration in one powerful, unified, easy-to-use platform.
ConvergeHub’s award winning CRM includes Sales Force Automation, Marketing Automation, Email Marketing, Social Integration, Customer Support, Collaboration, Document Management, Project Management, Invoicing, Reports and Analytics, all in one unified platform.

Specifications

Intended Users
Mid Size Business, Non Profits, Small Business
Devices Supported
Linux, Mac, Windows, Web-based, Windows Phone, Mobile Web App
Supported Countries
Asia, Australia, Canada, China, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages
English
Support Options
Online Support, Phone Support

Pricing

Starting from: $11.00/month
Pricing model: Open-source
Free Trial: Available (No Credit Card required)

Free Trial - 30 days
Lite - $11.00 Per User Per Month
Professional - $29.00 Per User Per Month
Premium - $59 Per User Per Month


Competitors Pricing

NetSuite CRM+

Starting from: $129.00/month
Pricing model: Subscription

Pipedrive

Starting from: $12.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Zoho CRM

Starting from: $12.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Insightly
  • · Powerful email integration with Google Apps
  • · Free up to 2 users
  • · Fast Search of Everything You've Stored
  • · Automatic Address Book
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InsightlyCustomer Management
Salesforce Sales Cloud
  • · Communities for sales
  • · Marketing and sales leads
  • · Email integration
  • · Opportunities and quotes
Visit WebsiteCompare with ConvergeHub
Salesforce Sales CloudCustomer Management
RelateIQ
  • · Seamless integration with your inbox and calendar
  • · Automatic email and calendar logging so you don't have to
  • · Unified address book for your entire team
  • · Hundreds of supplementary data sources enrich your contacts
Visit WebsiteCompare with ConvergeHub
RelateIQCustomer Management

Overview

ConvergeHub is a business growth enabler, offering cloud-based all-in-one CRM software for complete customer engagement. It provides sales, marketing, customer service and collaboration in one powerful, unified, easy-to-use platform.
Businesses around the world use ConvergeHub’s Customer Relationship Management platform to engage, communicate and collaborate with leads, prospects and customers at every stage and from any device.
ConvergeHub’s award winning CRM includes Sales Force Automation, Marketing Automation, Email Marketing, Social integration, Customer Support, Collaboration, Document Management, Project Management, Invoicing, Reports and Analytics, all in one unified platform. Right from delivering marketing messages via multiple channels, tracking detailed sales activity, building nurturing one-to-one relationships with customers, sharing documents and other key insights with internal team or external partners, tracking customer service cases, or increasing efficiency through business process automation - ConvergeHub small business CRM solution enables businesses to do all this and much more within a single platform.
Having one ubiquitous platform to manage all customer-facing business functions empowers businesses to achieve a unified 360 degree view of the customer across departments providing a consistent and coherent experience to its customers through every stage of its customer’s lifecycle. It also enables small businesses to grow revenue, increase productivity, control costs and have the same tools available to them to behave and function like an enterprise.
Built on the power of cloud computing, ConvergeHub customer relationship management software offers greater scalability and complete disaster recovery compared to the traditional software models. With no hardware/software installation required, it is up and running within minutes with significantly low capital expenditures.
ConvergeHub offers plugins with leading 3rd party applications such as – Microsoft Outlook, QuickBooks, Docusign, GoToMeeting, Twilio and Google Apps. Upcoming integrations include – Xero, Box, Dropbox, Zendesk, 8x8, and many more.

Differentiators
• Single platform to manage all customer-facing business functions
• Multi-Channel – Email, SMS, Fax, Voice, Online & Social
• Friendly and Intuitive User Interface
• Flexibility to adapt to different business processes
• Business Workflow automation
• Easily customizable for specific business verticals

Key Features

  • Sales Force Automation
  • Multi-channel Marketing
  • Marketing Automation
  • Case Management
  • Document Management and Collaboration
  • Business Process Management
  • Workflow Automation
  • Invoicing
  • Social integration
  • Project Management
  • Reports & Analytics

Benefits

ConvergeHub small business CRM solution enables businesses to:
• Deliver marketing messages via multiple channels
• Track detailed sales activity
• Build nurturing one-to-one relationships with customers
• Share documents and other key insights with internal team or external partners
• Track customer service cases
• Increase efficiency through business process automation
Having one ubiquitous platform to manage all customer-facing business functions empowers businesses to achieve a unified 360 degree view of the customer across departments providing a consistent and coherent experience to its customers through every stage of its customer’s lifecycle. It also enables small businesses to grow revenue, increase productivity, control costs and have the same tools available to them to behave and function like an enterprise.
Zoho CRM
  • · Sales Force Automation
  • · Marketing Automation
  • · Customer Support & Service
  • · Inventory Management
Visit WebsiteCompare with ConvergeHub
Zoho CRMCustomer Management
Pipedrive
  • · Sales Pipeline View - great overview of sales
  • · Contact History
  • · Full Customization
  • · Email integration
Visit WebsiteCompare with ConvergeHub
PipedriveCustomer Management
NetSuite CRM+
  • · Sales Force Automation
  • · Customer Support & Service
  • · Marketing Automation
  • · Quote to Order Automation
Visit WebsiteCompare with ConvergeHub
NetSuite CRM+Customer Management

User Reviews

CRM for SMBs

Ansuya Sing28th of June, 2013 07:49

The software is really handy and I liked it a lot. After implementing Converge Enterprise in our business our customer base grew by 200%. With features like email marketing and DRIP marketing campaigns you can always reach out to your customers most effectively and nudge them to become your loyal advocates. Social media integration lets you receive real-time feeds and stay updated on your deals and contacts.

Cloud CRM

Greg Demetri, CEO, ClkClk Inc20th of April, 2013 00:26

We have a very aggressive sales and marketing team requiring real time updates to team calendars and meetings. With Converge Enterprise we get the flexibility of using it from any device any time and having all our documents, templates and canned emails stored in Converge Enterprise, it makes everything so easy on Converge CRM. I am excited to see my sales and marketing team becoming more and more productive. Thanks to Converge Enterprise!

Flexible Cloud CRM solution

Salvatore Carrabba, CEO, Salamander Designs 20th of April, 2013 00:23

Having a diverse sales team, we were finding it difficult to manage all our custom processes and workflows through some of the existing packaged Cloud CRM products. We then came across Converge Enterprise and have been using the plaform for over six months and the experience has been a good one. The CRM is highly sophisticated and able to handle all our custom workflows very easily without the need for expensive customization and most importantly Converge Enterprise support has been very responsive. I can recommend Converge Enterprise to virtually any business looking for a powerful and flexible CRM solution.

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FAQs for ConvergeHub

Below are some frequently asked questions for ConvergeHub.

Q. What are the main features of ConvergeHub?

ConvergeHub offers the following features:

  • Sales Force Automation
  • Multi-channel Marketing
  • Marketing Automation
  • Case Management
  • Document Management and Collaboration
  • Business Process Management
  • Workflow Automation
  • Invoicing
  • Social integration
  • Project Management
  • Reports & Analytics
Q. How much does ConvergeHub cost?

We have the following pricing information for ConvergeHub:

Starting from: $11.00/month
Pricing model: Open-source
Free Trial: Available (No Credit Card required)

Free Trial - 30 days
Lite - $11.00 Per User Per Month
Professional - $29.00 Per User Per Month
Premium - $59 Per User Per Month

Q. Who are the typical users of ConvergeHub?

ConvergeHub has the following typical customers:

Mid Size Business, Non Profits, Small Business

Q. What languages does ConvergeHub support?

ConvergeHub supports the following languages:

English

Q. What type of pricing plans does ConvergeHub offer?

ConvergeHub has the following pricing plans:

Free Trial, Open-source

Q. Does ConvergeHub support mobile devices?

ConvergeHub supports the following devices:

Windows Phone, Mobile Web App

Q. Does ConvergeHub offer an API?

Yes, ConvergeHub has an API available for use.

Q. What other apps does ConvergeHub integrate with?

ConvergeHub integrates with the following applications:

MailChimp

Q. What level of support does ConvergeHub offer?

ConvergeHub offers the following support options:

Online Support, Phone Support

Q. What are the main benefits of using ConvergeHub?

ConvergeHub offers the following benefits:

ConvergeHub small business CRM solution enables businesses to: • Deliver marketing messages via multiple channels • Track detailed sales activity • Build nurturing one-to-one relationships with customers • Share documents and other key insights with internal team or external partners • Track customer service cases • Increase efficiency through business process automation Having one ubiquitous platform to manage all customer-facing business functions empowers businesses to achieve a unified 360 degree view of the customer across departments providing a consistent and coherent experience to its customers through every stage of its customer’s lifecycle. It also enables small businesses to grow revenue, increase productivity, control costs and have the same tools available to them to behave and function like an enterprise.

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