getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Service Software with Email integration - Page 2

Last updated: May 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

277 software options

EngageBay CRM logo

Integrated sales & marketing software for growing teams

learn more
AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

Read more about EngageBay CRM

Users also considered
Creatio CRM logo

New era CRM to manage all customer and operational workflows

learn more
Creatio Service is a full-cycle AI-native service management platform that enhances customer experience through efficient case and request management, a unified agent desktop, omnichannel communications, collaborative tools, and flexible ITSM workflows.

Read more about Creatio CRM

Users also considered
Giva logo

Cloud based help desk software for businesses of all sizes

learn more
Giva is a cloud-based, HIPAA compliant ITIL help desk software for any size organization. Highly customizable, but easy to deploy and accessible via mobile, tablet and desktop, eHelpDesk provides features for measuring customer satisfaction, responsiveness and team productivity.

Read more about Giva

Users also considered
TenFold logo

Have better customer conversations

learn more
Tenfold NextGen CTI enables companies to increase productivity, improve customer experience & make better business decisions with useful data.

Read more about TenFold

Users also considered
Chaport logo

Multi-channel live chat and chatbot software for business

learn more
Chaport is modern customer messaging software with multi-channel live chat, chatbots, auto-invitations, knowledge base, integrations with Facebook, Viber, Telegram, and group chat capabilities. It has desktop apps for Mac, Windows, Web, and full-featured mobile apps for iOS, & Android.

Read more about Chaport

Users also considered
Hiver logo

Modern, AI help desk software built for fast teams.

learn more
Hiver is a modern, AI customer service platform. It offers an omnichannel inbox, knowledge base, automations, analytics, and AI features at every step. AI Copilot helps with responses, AI Agents handle repetitive tasks, and AI Insights surface trends to improve decisions and performance.

Read more about Hiver

Users also considered
Bright Pattern logo

Cloud Contact Center Software with Embedded AI

learn more
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service.

Read more about Bright Pattern

Users also considered
Lime Connect logo

Live chat and customer messaging for businesses of all sizes

learn more
Userlike is your chat hub for web, mobile and messaging support. Switch to a better method of customer support. For your customers, support agents, sales reps and managers.

Read more about Lime Connect

Users also considered
Re:amaze logo

Support, engage, and convert customers on a single platform.

learn more
Re:amaze is a web based help desk platform that enables businesses to communicate with customers at scale. Multi-channel support for all conversational channels like chat, email, social media, and mobile, helps entire teams stay in sync with customers in a shared team inbox so nothing goes missing.

Read more about Re:amaze

Users also considered
Comm100 logo

People-First, AI Powered Omnichannel Customer Service

learn more
Comm100 is a global provider of innovative AI-powered omnichannel customer support solutions for commercial, government, and nonprofit organizations.

Read more about Comm100

Users also considered
SolarWinds Service Desk logo

IT Service Desk & Asset Management Software

learn more
Use SolarWinds Service Desk to treat your employees like your best customers with greater visibility into past and present service requests and tickets.

Read more about SolarWinds Service Desk

Users also considered
Upnify CRM logo

Web-based customer relationship management (CRM) solution

learn more
Upnify CRM is a customer relationship management solution that allows business owners to keep track of their contacts, maximize business opportunities, and make their conversations more productive. The software supports managers in all phases of the sales process, from the beginning to the end.

Read more about Upnify CRM

Users also considered
ServiceOS logo

Field service management solution

learn more
ServiceOS is designed to automate countless interactions for you. From crew management and job scheduling to invoicing and payments. The future is now and taking your business to the next level has never been easier.

Read more about ServiceOS

Users also considered
Deskero logo

Customizable help desk & ticketing system

learn more
Provide top-level customer service using Deskero, a simple yet powerful app for taking care of your customers with multi-channel and social support.

Read more about Deskero

Users also considered
Bettermode logo

All-in-one community platform for branded communities

learn more
Bettermode is a modern and cloud-based community platform designed to connect and empower your customers so they can help each other. Enable your customers to find solutions to their issues, promote self-service, offer content library, collect feedback, and drive customer success.

Read more about Bettermode

Users also considered
FocalScope logo

Call center management software

learn more
FocalScope is a call center management software designed to help businesses connect agents with customers through live chat, phone, email, and social media networking sites. The platform enables managers to access the shared email ticket inbox and resolve cases on a unified interface.

Read more about FocalScope

Users also considered
Cayzu logo

Cloud Based Ticket Management & Help Desk Software

learn more
Stand out from the crowd by providing easier to use, customizable self service to your customers! Cayzu offers a complete help desk and knowledge base built into one.

Read more about Cayzu

Users also considered
Dialshree logo

Cloud-based contact center solution

learn more
DialShree is a cloud-based software designed to help businesses manage customer interactions. It can be deployed on any web server or cloud platform and can be used to manage interactions across multiple channels.

Read more about Dialshree

Users also considered
Boxia logo

Shipment tracking and delivery management software

learn more
Boxia is a web-based technology for eCommerce companies to track shipments in real-time on a single interface, anticipate delivery issues and send proactive personalized shipping notifications to customers.

Read more about Boxia

Users also considered
ProProfs Chat logo

Live chat software for websites

learn more
ProProfs Chat is a real-time sales & support live chat tool for websites, designed to help businesses connect with, assist, engage & convert website visitors

Read more about ProProfs Chat

Users also considered
HaloPSA logo

HaloPSA brings everything an MSP needs into one location.

learn more
HaloPSA is a single, all-inclusive PSA solution, designed for MSPs and service providers. HaloPSA gives you the power to manage your entire business with powerful out-of-the-box functionality. Empower your business with a single all-inclusive cloud platform, designed for your as-a-service business

Read more about HaloPSA

Users also considered
Kustomer logo

Modern Customer Service Software For Customer-First Brands

learn more
Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

Read more about Kustomer

Users also considered
Gorgias logo

The Conversational AI platform for Ecommerce

learn more
The conversational AI platform for ecommerce that drives sales and resolves support inquiries through hyper-personalized, instant customer interactions.

Read more about Gorgias

Users also considered
Pipefy logo

Cloud-based and AI-powered process orchestration platform

learn more
Centralize and connect the whole customer journey in one place and improve satisfaction with a customer-centric CS operation with Pipefy.

Read more about Pipefy

Users also considered
Kavkom logo

Predictive dialer and telephony software for telemarketers

learn more
Kavkom Predictive Dialer is designed to help businesses automate dialing and routing of calls to live agents. The application enables supervisors to manage and optimize prospecting, sales, and recruitment campaigns, track the productivity of agents, and provide access to specific agents to view information about leads or campaigns.

Read more about Kavkom

Users also considered