Customer Service Software with Email Integration

Filter byclear all
Pricing models
Devices supported
Organization types
Geographies served
Customer rating
Integrated with
Integrated with
Features
Features

Personalize your search in 2 clicks

Select your company sizeSelect your industry type

Personalize your search in a few taps

just me
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
70 apps

Zendesk   

2,372
63 pts
Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
Visit WebsiteAdd to compareCompareRemove app
Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
Visit WebsiteCompare

Salesforce Service Cloud   

458
60 pts
Customer Service & Field Service Management Solutions
Salesforce Service Cloud helps to automate customer support combining unified case management, knowledge base, social media support, live chat, & self service. Read more about Salesforce Service Cloud
Visit WebsiteAdd to compareCompareRemove app
Customer Service & Field Service Management Solutions
Salesforce Service Cloud helps to automate customer support combining unified case management, knowledge base, social media support, live chat, & self service. Read more about Salesforce Service Cloud
Visit WebsiteCompare

Salesforce Essentials   

98
CRM for small business
Salesforce Essentials is a cloud-based CRM for small businesses which allows users to manage leads, opportunities, pipelines, support requests, and more. Read more about Salesforce Essentials
Visit WebsiteAdd to compareCompareRemove app
CRM for small business
Salesforce Essentials is a cloud-based CRM for small businesses which allows users to manage leads, opportunities, pipelines, support requests, and more. Read more about Salesforce Essentials
Visit WebsiteCompare

Front   

145
Email management software and shared inbox for teams
Better than a help desk, Front is a collaborative inbox for all your customer communication - email, chat, social media, SMS, and more. With emails to support@ or info@ addresses in shared inboxes, teams can collaborate to give a better experience. Try Front for free. Read more about Front
Visit WebsiteAdd to compareCompareRemove app
Email management software and shared inbox for teams
Better than a help desk, Front is a collaborative inbox for all your customer communication - email, chat, social media, SMS, and more. With emails to support@ or info@ addresses in shared inboxes, teams can collaborate to give a better experience. Try Front for free. Read more about Front
Visit WebsiteCompare

Jira Service Desk   

252
55 pts
Simple service desk built on Jira
Jira Service Desk helps support teams provide better service by automating ticket management, self service, agent collaboration, SLAs, reporting & more. Read more about Jira Service Desk
Visit WebsiteAdd to compareCompareRemove app
Simple service desk built on Jira
Jira Service Desk helps support teams provide better service by automating ticket management, self service, agent collaboration, SLAs, reporting & more. Read more about Jira Service Desk
Visit WebsiteCompare

RenewityRMA   

10
Returns management and product service tracking solution
RenewityRMA is a cloud-based solution that helps businesses define and implement processes for returns and service management across multiple locations. Key features include quote generation, case management, serial number validation, KPI tracking, data export, and reporting. Read more about RenewityRMA
Visit WebsiteAdd to compareCompareRemove app
Returns management and product service tracking solution
RenewityRMA is a cloud-based solution that helps businesses define and implement processes for returns and service management across multiple locations. Key features include quote generation, case management, serial number validation, KPI tracking, data export, and reporting. Read more about RenewityRMA
Visit WebsiteCompare

Bold360   

25
AI-powered customer engagement platform
Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. Read more about Bold360
Visit WebsiteAdd to compareCompareRemove app
AI-powered customer engagement platform
Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. Read more about Bold360
Visit WebsiteCompare

Cayzu   

31
Cloud Based Ticket Management & Help Desk Software
Stand out from the crowd by providing easier to use, customizable self service to your customers! Cayzu offers a complete help desk and knowledge base built into one. Read more about Cayzu
Visit WebsiteAdd to compareCompareRemove app
Cloud Based Ticket Management & Help Desk Software
Stand out from the crowd by providing easier to use, customizable self service to your customers! Cayzu offers a complete help desk and knowledge base built into one. Read more about Cayzu
Visit WebsiteCompare

HappyFox   

78
60 pts
Helpdesk, customer support software
HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Read more about HappyFox Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business. Quick Facts - Supports email, voice, chat, social media and mobile channels - Works on your iOS, Android and Windows mobile devices - Integrated with some great cloud apps like Salesforce, Twilio, HappyFox Chat & Olark live chat, Freshbooks accounting, Batchbook, Highrise & Zoho CRM - Social media integration with Facebook - Over 35 languages supported - Pricing starts at $29/mo/agent - 30-day Free Trial
Visit WebsiteAdd to compareCompareRemove app
Helpdesk, customer support software
HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Read more about HappyFox Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business. Quick Facts - Supports email, voice, chat, social media and mobile channels - Works on your iOS, Android and Windows mobile devices - Integrated with some great cloud apps like Salesforce, Twilio, HappyFox Chat & Olark live chat, Freshbooks accounting, Batchbook, Highrise & Zoho CRM - Social media integration with Facebook - Over 35 languages supported - Pricing starts at $29/mo/agent - 30-day Free Trial
Visit WebsiteCompare

HelpDesk   

6
Ticketing software for effortless customer support
HelpDesk is a ticketing system for customer service teams. Minimize your support team’s efforts and save time for meaningful conversations with customers. Resolve tickets faster and with greater precision. Use HelpDesk to improve your customer satisfaction level and increase sales. Read more about HelpDesk
Visit WebsiteAdd to compareCompareRemove app
Ticketing software for effortless customer support
HelpDesk is a ticketing system for customer service teams. Minimize your support team’s efforts and save time for meaningful conversations with customers. Resolve tickets faster and with greater precision. Use HelpDesk to improve your customer satisfaction level and increase sales. Read more about HelpDesk
Visit WebsiteCompare

Vision Helpdesk   

27
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
PINKVerify Certified ITIL / ITSM Compliant - Service Desk Software, Incident, Asset, Problem, Change, Release, Contract, Vendor, Service Catalog & more. Read more about Vision Helpdesk
Visit WebsiteAdd to compareCompareRemove app
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
PINKVerify Certified ITIL / ITSM Compliant - Service Desk Software, Incident, Asset, Problem, Change, Release, Contract, Vendor, Service Catalog & more. Read more about Vision Helpdesk
Visit WebsiteCompare

HelpCrunch   

146
51 pts
Customer Communication tool for Support, Marketing & Sales
HelpCrunch is a top-rated Customer Service platform that let's you deliver instant answers to customers 24/7 with Live chat, Help desk, and Knowledge base functionality. All Features: - Live Chat - Auto Messages - Email Marketing - Help Desk - Knowledge Base - Popups - Mobile apps… Read more about HelpCrunch
Visit WebsiteAdd to compareCompareRemove app
Customer Communication tool for Support, Marketing & Sales
HelpCrunch is a top-rated Customer Service platform that let's you deliver instant answers to customers 24/7 with Live chat, Help desk, and Knowledge base functionality. All Features: - Live Chat - Auto Messages - Email Marketing - Help Desk - Knowledge Base - Popups - Mobile apps… Read more about HelpCrunch
Visit WebsiteCompare

Fenero   

24
Revolutionary blockchain-powered contact center software
Qubicles is a blockchain software company and the creators of decentralized tools and services for the contact center industry. Our solution includes on-demand staffing for remote workers and powerful cloud-based contact center software that includes all features needed to run centers of all sizes. Read more about Fenero
Visit WebsiteAdd to compareCompareRemove app
Revolutionary blockchain-powered contact center software
Qubicles is a blockchain software company and the creators of decentralized tools and services for the contact center industry. Our solution includes on-demand staffing for remote workers and powerful cloud-based contact center software that includes all features needed to run centers of all sizes. Read more about Fenero
Visit WebsiteCompare

LiveChat   

1,015
Premium Customer Service Software for Live Chat & Help Desk
Connect with your customers on the website, provide them with immediate help when questions arise and create a great customer experience! Try LiveChat for free! Read more about LiveChat
Visit WebsiteAdd to compareCompareRemove app
Premium Customer Service Software for Live Chat & Help Desk
Connect with your customers on the website, provide them with immediate help when questions arise and create a great customer experience! Try LiveChat for free! Read more about LiveChat
Visit WebsiteCompare

HelpOnClick Live Chat Software   

10
Live Chat Software and Virtual agent for SMBs
Provide timely customer support to your website visitor with the HelpOnClick Live Chat software. Increase sales and improve customer service. Read more about HelpOnClick Live Chat Software
Visit WebsiteAdd to compareCompareRemove app
Live Chat Software and Virtual agent for SMBs
Provide timely customer support to your website visitor with the HelpOnClick Live Chat software. Increase sales and improve customer service. Read more about HelpOnClick Live Chat Software
Visit WebsiteCompare

ThinkOwl   

2
AI-based customer service management solution
Artificial Intelligence + Helpdesk Software = Better Relationships. ThinkOwl is an artificial intelligence based, helpdesk software that combines human and machine learning. ThinkOwl leverages your human resources to the max through intelligent automation. Read more about ThinkOwl
Visit WebsiteAdd to compareCompareRemove app
AI-based customer service management solution
Artificial Intelligence + Helpdesk Software = Better Relationships. ThinkOwl is an artificial intelligence based, helpdesk software that combines human and machine learning. ThinkOwl leverages your human resources to the max through intelligent automation. Read more about ThinkOwl
Visit WebsiteCompare

HubSpot Service Hub   

108
Cloud-based customer service solution for firms of all sizes
HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more. Read more about HubSpot Service Hub
Visit WebsiteAdd to compareCompareRemove app
Cloud-based customer service solution for firms of all sizes
HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more. Read more about HubSpot Service Hub
Visit WebsiteCompare

Supportbench   

17
All-in-one technical & customer support ticketing system
Supportbench is an all-in-one technical & customer support ticketing system for small to large customer service departments with SLA handling, workflows, & more. Read more about Supportbench
Visit WebsiteAdd to compareCompareRemove app
All-in-one technical & customer support ticketing system
Supportbench is an all-in-one technical & customer support ticketing system for small to large customer service departments with SLA handling, workflows, & more. Read more about Supportbench
Visit WebsiteCompare

ngDesk   

11
Ticket management for customer service and support teams
ngDesk is a cloud-based customer service solution, which assists customer support teams with ticket management and query resolution. Key features include forms management, collaboration, chatbot creation, rule-based workflows, knowledge base management, and multi-channel communication. Read more about ngDesk
Visit WebsiteAdd to compareCompareRemove app
Ticket management for customer service and support teams
ngDesk is a cloud-based customer service solution, which assists customer support teams with ticket management and query resolution. Key features include forms management, collaboration, chatbot creation, rule-based workflows, knowledge base management, and multi-channel communication. Read more about ngDesk
Visit WebsiteCompare

ProProfs Help Desk   

4
Help desk and ticketing solution for customer service
ProProfs Help Desk is an all-in-one help desk solution that streamlines the entire customer support process. Businesses can manage all customer-facing inboxes on one platform, track tickets from start to finish, collaborate with agents on tickets, and resolve complaints and issues. Read more about ProProfs Help Desk
Visit WebsiteAdd to compareCompareRemove app
Help desk and ticketing solution for customer service
ProProfs Help Desk is an all-in-one help desk solution that streamlines the entire customer support process. Businesses can manage all customer-facing inboxes on one platform, track tickets from start to finish, collaborate with agents on tickets, and resolve complaints and issues. Read more about ProProfs Help Desk
Visit WebsiteCompare

Freshdesk   

2,171
82 pts
Online helpdesk system and customer service software
Freshdesk is a cloud-based customer service software that offers powerful solutions that businesses of all sizes use to strengthen customer relationships across channels. Read more about Freshdesk
Visit WebsiteAdd to compareCompareRemove app
Online helpdesk system and customer service software
Freshdesk is a cloud-based customer service software that offers powerful solutions that businesses of all sizes use to strengthen customer relationships across channels. Read more about Freshdesk
Visit WebsiteCompare

Pipefy   

187
the Work Management platform
Centralize and connect the whole customer journey in one place and improve satisfaction with a customer-centric CS operation with Pipefy. Read more about Pipefy
Visit WebsiteAdd to compareCompareRemove app
the Work Management platform
Centralize and connect the whole customer journey in one place and improve satisfaction with a customer-centric CS operation with Pipefy. Read more about Pipefy
Visit WebsiteCompare

Bitrix24   

415
100% free CRM, collaboration and communication tool suite
Bitrix24 is #1 free client management (CRM) and customer service solution, used by 4 million businesses worldwide. Cloud/mobile/open source editions available. Multichannel customer service - email, telephony, website live chat, Facebook, Instagram,Viber, WhatsApp, Skype, Slack, etc. Read more about Bitrix24
Visit WebsiteAdd to compareCompareRemove app
100% free CRM, collaboration and communication tool suite
Bitrix24 is #1 free client management (CRM) and customer service solution, used by 4 million businesses worldwide. Cloud/mobile/open source editions available. Multichannel customer service - email, telephony, website live chat, Facebook, Instagram,Viber, WhatsApp, Skype, Slack, etc. Read more about Bitrix24
Visit WebsiteCompare

Agile CRM   

387
Sales and marketing CRM for growing businesses
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey. Read more about Agile CRM
Visit WebsiteAdd to compareCompareRemove app
Sales and marketing CRM for growing businesses
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey. Read more about Agile CRM
Visit WebsiteCompare

HarmonyPSA   

18
The next generation of professional services automation.
HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform available from the cloud on any device. Read more about HarmonyPSA Gain valuable insight With all the functionality you need in one place you’ll have the visibility to see what’s going on at the highest level and make more informed decisions. Increase billing With integrated time tracking systems and streamlined, automated billing you can bill more quickly and accurately. Contract management functionality eliminates revenue leakage and so improves profitability. Grow sales Convert more of your sales pipeline using our campaign management tools. Maintain and grow your existing customer base by providing exceptional customer service. Streamline operations Defined workflow processes will ensure that work gets done the way you want it to, every time, saving time and resources
Visit WebsiteAdd to compareCompareRemove app
The next generation of professional services automation.
HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform available from the cloud on any device. Read more about HarmonyPSA Gain valuable insight With all the functionality you need in one place you’ll have the visibility to see what’s going on at the highest level and make more informed decisions. Increase billing With integrated time tracking systems and streamlined, automated billing you can bill more quickly and accurately. Contract management functionality eliminates revenue leakage and so improves profitability. Grow sales Convert more of your sales pipeline using our campaign management tools. Maintain and grow your existing customer base by providing exceptional customer service. Streamline operations Defined workflow processes will ensure that work gets done the way you want it to, every time, saving time and resources
Visit WebsiteCompare
Filter by
Customer rating