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Best Customer Service Apps Integrated with Microsoft Outlook

Customer Service software covers any tool designed to help organizations manage multi-channel inbound and outbound communications, including phone, live chat, and email, and resolve customer issues. Typical features include call routing, ticketing, and analytics.

20 software options

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Zendesk

4.4
(2,547)

Service-first CRM company that builds support & sales tools

Integrates with Microsoft Outlook, monday.com, StackTome, …

Read more about Zendesk

JIRA Service Management

4.4
(262)

The only ITSM solution built on the Jira platform

Integrates with Microsoft Outlook, Goverlan Reach, Zoho Assist, …

Read more about JIRA Service Management

Kayako

4.0
(158)

Unified customer service platform

Integrates with Microsoft Outlook, Xero, Marketo Engage, …

Read more about Kayako

Bookafy

4.7
(131)

Free online appointment booking software

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Integrates with Microsoft Outlook, Blendr.io, Wordpress, …

Read more about Bookafy

Creatio CRM

4.8
(79)

Boost marketing, sales and service performance!

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Integrates with Microsoft Outlook, PieSync, Twitter, …

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InvGate Service Desk

4.6
(71)

IT service desk software

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Integrates with Microsoft Outlook, Zapier, Microsoft Teams, …

Read more about InvGate Service Desk

EcholoN

4.7
(22)

Help desk software for managing customer service processes

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Integrates with Microsoft Outlook

Read more about EcholoN

Trengo

4.7
(18)

Collaborative inbox for all communication channels.

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Integrates with Microsoft Outlook, Telegram, Twitter, …

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HaloPSA

4.8
(15)

HaloPSA brings everything an MSP needs into one location.

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Integrates with Microsoft Outlook, Xero, Google Workspace, …

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TeamSupport

4.5
(790)

B2B Customer Support Software

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Integrates with Microsoft Outlook, Beanstalk, Jira, …

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Tracker

4.4
(66)

Customer Service and Support Management Software

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Integrates with Microsoft Outlook, Jira, Salesforce Nonprofit Cloud

Read more about Tracker

NABD System

4.6
(38)

Omnichannel Customer support & Help Desk software-FREE PLAN

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Integrates with Microsoft Outlook, Twitter, Microsoft Excel, …

Read more about NABD System

C-Desk

4.7
(27)

Cloud-based help desk software for customer support teams

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Integrates with Microsoft Outlook

Read more about C-Desk

ConvergeHub

4.8
(24)

Sales, marketing, customer service & billing CRM for SMBs

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Integrates with Microsoft Outlook, Xero, PieSync, …

Read more about ConvergeHub

HarmonyPSA

4.5
(18)

The next generation of professional services automation.

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Integrates with Microsoft Outlook, Xero, Google Workspace, …

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Capacity

4.5
(11)

Artificial Intelligence-based knowledge management solution

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Integrates with Microsoft Outlook, Box, Jira, …

Read more about Capacity

Service Creatio

4.3
(4)

The Omnichannel Customer Service and Support

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Integrates with Microsoft Outlook, Twitter, Brandwatch, …

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Weclapp

5.0
(2)

Compact CRM solution for small businesses & freelancers

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Integrates with Microsoft Outlook, PieSync, Wordpress, …

Read more about Weclapp

CafeX Suite

5.0
(1)

One-click web, audio & video collaboration

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Integrates with Microsoft Outlook, Box, Google Workspace, …

Read more about CafeX Suite

Apptivo

(0)

CRM for managing customer accounts

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Integrates with Microsoft Outlook, Xero, PieSync, …

Read more about Apptivo

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