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Features
SMS Messaging(6)
Alerts/Escalation(18)
Multi-Channel Communication(19)
Social Media Integration(18)
@mentions(4)
Access Controls/Permissions(7)
Activity Dashboard(16)
Activity Tracking(14)
AI/Machine Learning(8)
Alerts/Notifications(14)
API(19)
Appointment Management(6)
Auto-Responders(20)
Automated Routing(12)
Automatic Call Distribution(3)
Call Center Management(10)
Call Recording(5)
Call Routing(6)
Campaign Management(7)
Canned Responses(15)
Cataloging/Categorization(5)
Chat/Messaging(19)
Chatbot(12)
Client Portal(4)
Code-free Development(9)
Collaboration Tools(9)
Communication Management(14)
Configurable Workflow(9)
Contact Database(8)
Contact Management(9)
Content Management(6)
CRM(14)
Customer Database(17)
Customer Experience Management(11)
Customer History(17)
Customer Segmentation(11)
Customer Service Analytics(13)
Customer Support(11)
Customizable Branding(18)
Customizable Fields(8)
Customizable Forms(9)
Customizable Reports(7)
Customizable Templates(15)
Dashboard(5)
Data Import/Export(11)
Data Visualization(4)
Document Storage(6)
Drag & Drop(9)
Email Management(19)
Email Marketing(4)
Email Templates(9)
Engagement Tracking(8)
Event Triggered Actions(15)
Feedback Management(15)
File Sharing(17)
File Transfer(12)
Geotargeting(16)
Help Desk Management(9)
Inbox Management(6)
Intent Recognition(5)
Interaction Tracking(15)
Knowledge Base Management(19)
Knowledge Management(6)
Lead Capture(12)
Lead Management(8)
Lead Qualification(10)
Live Chat(21)
Macros/Templated Responses(7)
Mobile Access(19)
Monitoring(9)
Multi-Channel Data Collection(6)
Multi-Channel Management(7)
Multi-Channel Marketing(6)
Multi-Language(16)
Multiple User Accounts(7)
Natural Language Processing(6)
Offline Form(14)
Performance Management(6)
Performance Metrics(18)
Personalization(6)
Pre-Configured Bot(9)
Prioritization(5)
Proactive Chat(18)
Process/Workflow Automation(4)
Queue Management(15)
Real Time Analytics(15)
Real Time Data(10)
Real Time Monitoring(14)
Real Time Notifications(15)
Real Time Reporting(13)
Real Time Updates(9)
Real-Time Chat(9)
Real-time Consumer-facing Chat(17)
Remote Access/Control(4)
Reporting & Statistics(17)
Reporting/Analytics(22)
Role-Based Permissions(7)
Routing(6)
Rules-Based Workflow(7)
Screen Sharing(8)
Search/Filter(15)
Self Service Portal(13)
Sentiment Analysis(6)
Service Level Agreement (SLA) Management(5)
Single Sign On(5)
SSL Security(4)
Support Ticket Management(19)
Support Ticket Tracking(8)
Survey/Poll Management(5)
Surveys & Feedback(19)
Tagging(14)
Template Management(11)
Third Party Integrations(22)
Transcripts/Chat History(16)
Transfers/Routing(17)
Virtual Assistant(12)
Visual Analytics(9)
Voice Mail(6)
Website Visitor Tracking(14)
Widgets(7)
Workflow Configuration(4)
Workflow Management(12)
Integrated with
PrestaShop
Shopify(20)
Microsoft Outlook(1)
Google Workspace(1)
WooCommerce(11)
3CLogic(1)
3CX(2)
Acefone(1)
Act-On(2)
Actiondesk(1)
ActiveCampaign(4)
ActiveDEMAND(2)
Adobe Commerce(14)
Agent.ai(1)
Agile CRM(7)
Aircall(3)
Airtable(2)
Akita(3)
Alida TXM(1)
Alumio(1)
Amazon Connect(1)
Anypoint Platform(1)
APIANT(2)
AppFollow(1)
APPSeCONNECT(1)
Aritic Pinpoint(2)
Asana(3)
AskNicely(1)
AuditShipment (1)
AVOXI(2)
Azuqua(1)
Basecamp(2)
Bedrock Data(1)
BeInContact(1)
Benchmark Email(2)
BenchmarkONE(2)
Better Proposals(3)
BigCommerce(12)
Bitium(1)
Bold BI(2)
Boomi(1)
BoomTown(2)
Boost.AI(1)
Box(1)
Brevo(1)
BugHerd(2)
Built.io Flow(1)
Calendly(3)
CallHippo(1)
Campaign Monitor(3)
Capsule(7)
Certainly(1)
Chargebee(1)
ChargeDesk(2)
Chattermill(2)
ChurnZero(1)
Clearbit(1)
ClicData(1)
ClickDesk(1)
ClickUp(2)
Close(3)
Cloud Elements(1)
CloudHub(1)
CloudTalk(3)
Cognito Forms(1)
Constant Contact(4)
Crowdin(1)
Customer Thermometer(2)
Customer.io(1)
Cyclr(2)
Cyfe(3)
DBxtra(1)
Delighted(2)
Delphi AI(1)
Dialogflow(3)
Dialpad(1)
Digital Assistant(1)
Docebo(2)
Drift(1)
Dropbox Business(3)
Drupal(10)
elevio(2)
EnjoyHQ(1)
EvaluAgent(1)
Evernote Teams(1)
FAT FINGER(1)
Five9(1)
Fivetran(1)
Flow.ai(1)
Flowgear(1)
Fonvirtual Virtual PBX(1)
ForceManager(2)
FormKeep (1)
Foxit eSign(1)
FreshBooks(4)
Freshchat(1)
Freshdesk(6)
Freshdesk Success(1)
FullContact(3)
FullStory(1)
Gainsight CS(1)
Gainsight Digital Hub(1)
Gainsight PX(1)
Geckoboard(1)
Genesys Cloud CX(1)
GetResponse(6)
GitHub(2)
Gmail(8)
Google Analytics 360(14)
Google Calendar(2)
Google Contacts(2)
Google Docs(1)
Google Drive(2)
Google Forms(3)
Google Sheets(1)
Gravity Forms(1)
Grow(1)
Guru(2)
HappyFox Chat(1)
HappyFox Help Desk(1)
Help Desk Migration(2)
Help Scout(2)
HelpOnClick(1)
Helpshift(1)
Highrise(7)
Hootsuite(2)
HubSpot CRM(7)
HubSpot Marketing Hub(3)
HubSpot Service Hub(1)
Insightly(4)
Instabug(1)
Instagram(4)
Instapage(4)
Intercom(3)
Jira(4)
JIRA Service Management(3)
JivoChat(1)
Join.Me(3)
Joomla(13)
Jotform(1)
JustCall(1)
Keap(4)
Kixie PowerCall(1)
Klaus(3)
Klaviyo(4)
Klipfolio(2)
Kommo(4)
Lead Gen & CRM (formerly SharpSpring)(2)
LeadMaster(4)
LeadSquared(2)
Lessonly (1)
Litmos(1)
LiveChat(1)
LoginRadius(1)
MaestroQA(1)
Mailchimp(10)
Mailjet(1)
Make(2)
Messenger(3)
Meta for Business(14)
Microsoft Azure(1)
Microsoft Excel(1)
Microsoft Teams(2)
Miro(1)
Mixpanel(3)
monday.com(2)
Mule ESB(1)
NetCrunch(2)
NetSuite(1)
Nextiva(1)
NICE CXone(1)
Nicereply(2)
Nimble(3)
NUACOM(1)
Observe.AI(1)
Okta(1)
Olark(1)
ONEiO(1)
OneLogin(1)
OpenCart(6)
Operations Hub(1)
Oracle Eloqua(1)
PagerDuty(1)
PandaDoc(1)
PayPal(1)
Pipedrive(9)
Pipefy(1)
Pipeline CRM(2)
Pivotal Tracker(1)
Plantt(1)
Playvox(2)
Plecto(1)
Process Street(2)
ProjectManager.com(3)
ProProfs Knowledge Base(3)
Qualtrics CoreXM(1)
Quantive(1)
QuickBooks Online Advanced(1)
Quip(1)
Radiance Commerce(1)
Rescue(2)
Retently(2)
RingCentral Contact Center(2)
Ringover(2)
Rippling(1)
Robly(1)
RudderStack(2)
Salesforce Essentials(1)
Salesforce Sales Cloud(10)
Salesforce Service Cloud(1)
Scorebuddy(1)
ScrumGenius(1)
Segment(3)
Shelf(1)
Shift4Shop(5)
Shopify Plus(3)
Shoplo(3)
Simplesat(3)
Sisense(1)
SITE123(5)
Slaask(2)
Slack(10)
Solvemate(2)
Squarespace(8)
Squaretalk(1)
Squirro(1)
Stella Connect(1)
Stripe(5)
SugarCRM(4)
SurveyMonkey(1)
Talkdesk(3)
Teamleader(1)
TeamViewer(2)
Telegram(3)
Textline(1)
Time Doctor(1)
Toky(2)
Tonkean(1)
Tray.io(1)
Trelica(1)
Trello(6)
Trustpilot(2)
Twilio(6)
Twitter(8)
Typeform(2)
Unbounce(4)
Upcall(1)
Upscope(2)
Userlike(1)
UserVoice(3)
Viber(1)
VICIdial(1)
Vision Helpdesk(3)
Vtiger CRM(2)
Weebly(8)
WhatsApp(6)
Wix(10)
WordPress(18)
Wrike(2)
Xero(2)
Zapier(11)
Zendesk Sell(4)
Zendesk Suite(11)
Zluri(2)
Zoho CRM(6)
Zoho Flow(2)
Zoom Meetings(4)
Pricing model
Free(9)
Open Source(2)
Free Trial(17)
One Time License(0)
Subscription(20)
Devices supported
Mac(13)
iPad(14)
Android(17)
Linux(9)
Web-based(23)
iPhone(15)
Windows(15)
Organization types
Small Business(23)
Non Profit(12)
Large Enterprises(22)
Public Administrations(11)
Freelancers(18)
Mid Size Business(23)
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Great customer service starts with better help desk software
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Live chat and customer messaging for businesses of all sizes
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Communicator for businesses. live chat, messenger and email
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Smartsupp–Live Chat, Chatbots, and Video Recordings
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The all-in-one customer engagement platform
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Help desk and live chat solution for customer service
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Marketing and customer conversation management platform
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Customer support automation tool for the eCommerce sector
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The engine of growth. An all in one solution for user data.
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Making every conversation a source of growth
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The #1 AI-powered customer messaging platform for retailers
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Shipment tracking and delivery management software
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Live chat & omni-channel helpdesk software
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Smart AI-Powered Chatbot for Your Business
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Live chat for customer support
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Enterprise Resource Planning solution
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Next Generation Customer Interaction Platform
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Web-based conversational commerce suite for consumer brands
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Artificial intelligence (AI)-based chatbot creation platform
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