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Top Rated Customer Support Software with Chatbot - Page 5

Last updated: September 2026

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204 software options

CX Genie logo

Cloud-based AI customer support platform, all sizes

CX Genie, the AI-powered customer support platform is designed to manage, automate, streamline, and elevate customer service operations.

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Kindly logo

Cloud-based AI customer support platform for teams

Cloud-based AI customer support platform for high-volume teams, with no-code chatbot building, generative AI, and omnichannel inbox.

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HappyFox Chat logo

Premium live chat software

HappyFox Chat live chat software for website helps business improve online conversions and their customer service experience

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Zoho Desk logo

Cloud-based help desk for all business sizes

Zoho Desk helps you manage all customer interactions coming from multiple channels. Automate ticket management, measure satisfaction, & customize support.

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charles logo

Web-based conversational commerce suite for consumer brands

charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

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IMsupporting logo

UK-Hosted Hybrid AI Live Chat for British Businesses

IMsupporting is a UK-based Hybrid AI live chat platform designed for British businesses. Founded in 2015 in Gloucester, we combine powerful AI automation with seamless human handoff—so customers get instant answers to routine queries while complex issues reach your team directly.

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Forethought AI Agents logo

Cloud-based agentic AI platform for customer support

Forethought is a cloud-based agentic AI platform for enterprise and mid-market support teams that automates chat, email, and voice.

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Freshdesk logo

Cloud-based AI help desk for teams of all sizes

Cloud-based customer service help desk for all business sizes, with AI-powered ticketing, omnichannel support, and automation.

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Simplify360 logo

Customer experiences tools Software

One inbox for all customer interactions. We enable businesses to streamline support and deliver great CX with our AI-powered customer support platform.

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Lindy logo

Cloud-based no-code AI agent platform for teams

Cloud-based, no-code AI agent platform automating email, calendar, CRM, meetings, and support workflows for businesses of all sizes.

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Eloquant logo

Cloud Contact Center Customer Experience platform

Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

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Sagicc logo

An intelligent customer service experience.

Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors.

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HappyFox Help Desk logo

AI-powered help desk and ticketing software

HappyFox centralizes customer support via email, chat, phone, social, messaging and web forms as trackable tickets. Automate routing and escalation, manage SLAs, collaborate in context, and use HappyFox AI and Autopilot AI Agents for summaries, replies, knowledge recommendations and ticket actions.

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FuseDesk logo

Help Desk, Support Ticketing, and Messaging Platform

FuseDesk is your Help Desk, Messaging Platform, and Support Ticketing System empowering your team to win more raving fans with the only helpdesk you'll ever need. FuseDesk is an easy to use customer service platform for channels like email, ticketing, live chat, FaceBook Messenger, SMS, and more!

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Sparkcentral logo

Customer service platform for asynchronous messaging

Sparkcentral offers a SaaS platform for digital customer support: listen, support and engage with your customers on channels they love. It's easy to use and integrates seamlessly with other external platforms or software. Trusted by clients such as Zappos, Netflix, Air Canada, Slack,...

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Freshdesk Omni logo

Omnichannel customer support software

Freshdesk Omni facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

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Velaro logo

Driving business success through every conversation.

Resolve issues faster with built-in ticketing that captures every case from live chat, email, voice, and messaging apps. Manage the entire conversation from first contact to resolution in one platform, so you don’t need multiple tools to track and close support cases.

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eDesk logo

eDesk; the most scalable eCommerce customer support tool for

eDesk’s AI-powered customer service software is designed specifically for eCommerce businesses, to take the complexity out of managing multiple marketplaces, webstore and social media support.

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TeamSupport logo

Cloud-based B2B customer support platform with AI

TeamSupport AI-driven Customer Support Software goes beyond basic ticketing with live chat, messaging, and a 360° view of customer health. Built for growth-stage B2B SaaS companies to unite support and success teams with insights and workflows for onboarding, churn prevention, and product feedback.

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eBanqo logo

Customer engagement platform with automation

eBanqo is a customer engagement platform that helps businesses extend their services and offer support on social and messaging channels. It offers automated answers to FAQs, multichannel live chat and automation of workflows that enable customers to onboard, complete purchases or resolve issues from their preferred messaging application.

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LivePerson logo

Cloud-based conversational AI platform for enterprises

Cloud-based conversational AI platform orchestrating AI agents, human agents, and LLMs across messaging and voice channels.

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ServiceNow Customer Service Management logo

Automate requests and deliver effortless experiences

ServiceNow Customer Service Management (CSM) is a comprehensive product designed simplify and improve the customer service experience. With CSM, companies can streamline their processes, automate their workflows, and provide self-service options for customers to engage on their channel of choice.

Read more about ServiceNow Customer Service Management

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TOPdesk logo

The service management platform that makes service happen

TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house experts are here to help.

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Kapture CX logo

AI-native omnichannel CX platform for enterprises

Cloud-based, AI-native omnichannel CX platform for large enterprises, unifying ticketing, self-service, and agent assist.

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inconnect logo

Make Contact. Do Business.

inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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