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Top Rated Customer Support Software with Slack - Page 2

Last updated: May 2026

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87 software options

ThriveDesk logo

Customer experience software for small businesses

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ThriveDesk is a live chat software designed to help small businesses manage real-time customer communications across channels. Key features include shared inbox, knowledge base, customer relationship management, tagging, private notes, and reporting.

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Helpwise logo

Communication and workflow management software

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Helpwise is a communication software that allows customer-facing teams to create shared inboxes for different channels like email, live chat, SMS, Whatsapp, Facebook, Twitter, and more. Sales and support reps can use Helpwise to manage customer conversations and optimize workflows using different automation rules.

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USU Knowledge Management logo

Knowledge Management Platform for Customer Service

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USU Knowledge Management is a knowledge management platform designed to centralize the internal knowledge of a company in a single & accessible database. It features supports AI-powered search, inter-agent chat, e-learning, social media management, feedback management, & more.

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Zight logo

Share information faster with visual context.

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Provide the context and clarity needed without playing musical calendars. Use Zight to create video recordings and screen captures to use for training and onboarding, support and troubleshooting, giving regular updates or presentations, and relationship building.

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LiveHelpNow logo

Help desk and live chat solution for customer service

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LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more.

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Help Scout logo

Cloud-based customer support platform

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Help Scout is a shared inbox, help center, and live chat software that gives your team the tools needed to easily manage customer communications. The platform offers a range of features, including AI-powered tools, integrations, and analytics, to empower both your team and your customers.

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SatisMeter logo

Customer Feedback Tool | NPS | CSAT | PMF

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SatisMeter is a customer feedback tool that helps you keep an eye on customer satisfaction (NPS), monitor your product performance, and help your business grow.

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OneHash Chat logo

World's 1st FaaS

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OneChat is an all-in-one customer communication solution.

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Deskpro logo

Customer service software you can depend on

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Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom branding, 3rd party integrations and advanced reporting.

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Verloop logo

Conversational AI Platform for Automated Customer Support

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Verloop.io is a Conversational AI platform that automates customer support, using ML, ASR, and NLP to power AI-driven self-service, real-time agent assistance, and automated quality insights. Supporting 80+ languages across various channels, Verloop.io enables brands to achieve 90%+ query deflection

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Talla logo

AI-powered automation solution for streamlining support

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Talla facilitates integration with existing third-party applications and workflows to help businesses develop machine learning models of routine tasks, resolve frequent queries, and improve the productivity of agents.

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User.com logo

The engine of growth. An all in one solution for user data.

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Onboard new customers and provide great support with an easy to use live chat, mailing service, knowledge base creation software and automated messages.

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UseResponse logo

All-in-one Customer Support and Feedback Suite

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Organize online documentation, customer self-service and provide customer support with UseResponse's customer feedback software and help desk system.

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Issuetrak logo

Issue tracking and workflow automation platform

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Issuetrak is an issue tracking and workflow management software designed for service-driven industries including manufacturing, healthcare, and finance. The platform features omnichannel ticket submission, automated issue assignment, customizable task flows, and a comprehensive knowledge base for information management. Organizations can deploy Issuetrak either on-premises or via cloud hosting to streamline customer support operations and complaint management processes.

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ClientZen logo

Customer Feedback Software, AI, Sentiment Analysis, VOC.

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ClientZen automates feedback analysis and gives you accurate insights, instant answers with Mantra AI and real-time monitoring.

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AlphaChat logo

Conversational AI platform with virtual assistants

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AlphaChat is a conversational artificial intelligence (AI) software designed to help businesses route support requests to agents and streamline communication between clients and CS teams. Administrators can gain insights into chatbot accuracy and solve rates, average response time, received messages, and other metrics via pie charts from within a unified platform.

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Tactful AI logo

Simpler, Better and Modern Customer Service

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Tactful AI is an AI-powered customer service platform that unifies interactions across voice, digital, and social channels. It offers intelligent routing, automation, and self-service to boost efficiency and deliver personalised support, helping businesses enhance customer experiences seamlessly.

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Quidget logo

Handle up to 80% of Tier-1 support with AI

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Quidget is a flexible, no-code AI agent that handles up to 80% of customer queries instantly. With integrations for Zendesk, Euphoric.ai, and Calendly, plus multi-language support and seamless human handover, Quidget makes fast, reliable customer support easy and scalable.

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Zendesk AI logo

Zendesk AI is AI that puts humans first.

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Zendesk AI sits at the core of Zendesk, enhancing every aspect of the customer experience. It transforms basic bots into autonomous AI agents, gives human agents new productivity tools, and empowers admins and managers with advanced workflows and quality control.

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BoldDesk logo

Customer Service Software, Help Desk Software.

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BoldDesk is premium customer service software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfaction.

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DevRev logo

DevRev OneCRM, purpose-built for technology companies

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DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. It helps individuals bring end users, support engineers, product managers, and developers together, making it effortless to do what matters most and creating a company-wide culture of product and customer-centricity.

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Gnatta logo

AI Agents and omnichannel support, built for control

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Gnatta is an AI-powered customer service platform that brings all channels into one place. Combine workflows, real-time integrations, and AI Agents to automate processes, support teams, and resolve customer queries faster with full visibility and control.

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WotNot logo

Automating customer interactions at scale

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WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support.

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Froged logo

THE one tool for onboarding, engagement & customer support

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FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle. Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.

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Surfboard logo

Support team scheduling, made simple.

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Surfboard is a scheduling & shift planning software platform for customer support teams.

Get shift planning, scheduling, forecasting & communication in one place, for £10 per month.

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