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Top Rated Help Desk Software with Joomla
Last updated: July 2026
18 software options
Sponsored
5
2.2K
4
1.3K
3
317
2
65
1
53
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
5
1.2K
4
458
3
49
2
6
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel Help Desk Solution with Powerful AI Features
Start with a 1 month free trial, no credit card required.
Read more about LiveAgent
5
467
4
101
3
15
2
2
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
Read more about Tidio
5
1.2K
4
429
3
63
2
13
1
6
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-based live chat for customer support and sales teams
Read more about LiveChat
5
102
4
36
3
6
2
0
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one multi-channel solution for customer messaging
Read more about Crisp
5
26
4
11
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience software for small businesses
Read more about ThriveDesk
5
48
4
20
3
3
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk and live chat solution for customer service
Read more about LiveHelpNow
5
94
4
55
3
3
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build AI Agents with drag-and-drop. No code required.
Read more about Tiledesk
5
28
4
5
3
1
2
0
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The engine of growth. An all in one solution for user data.
Read more about Positive User
5
33
4
12
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help Desk, Live Chat Software, and ITSM / ITIL Service Desk
Read more about Vision Helpdesk
5
7
4
5
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live Chat Software and Virtual agent for SMBs
Read more about HelpOnClick
5
4
4
8
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Helpdesk & Project Management Software - in one application
Read more about OneDesk
5
13
4
9
3
1
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Open Source & SaaS based helpdesk for eCommerce merchants
Read more about UVdesk
5
496
4
291
3
53
2
6
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer support solution for B2B SaaS
Read more about TeamSupport
5
6
4
7
3
2
2
1
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat for customer support
Read more about ClickDesk
5
68
4
68
3
25
2
5
1
10
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled unified customer service platform
Read more about Kayako
5
695
4
396
3
103
2
37
1
84
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
Read more about Odoo
5
250
4
163
3
62
2
21
1
28
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Sales and marketing CRM for growing businesses
Read more about Agile CRM