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Top Rated Review Management Software with Zendesk

Last updated: November 2026

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36 software options

Okendo logo

Trusted by 17,000+ fast-growing brands

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Okendo helps Shopify brands turn shoppers into Superfans with Reviews, Loyalty, Referrals, Quizzes, and Surveys.

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Uberall logo

Reputation management software for retail businesses

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Effortless, full control over your reputation: read, respond to, and analyze local reviews across the web.

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Alchemer Survey logo

AI-powered feedback and reputation management.

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Alchemer is an AI-powered feedback and reputation management platform combining surveys, brand tracking, review monitoring, and listings management—helping organizations capture, analyze, and act on customer and market insights from one connected system.

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Nicereply logo

The effortless way to champion customer experience

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Online customer satisfaction survey software, including CSAT, Net Promoter Score & Customer Effort Score.

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Retently logo

Net Promoter Score & customer feedback collection

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Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With Retently businesses can collect customer feedback and analyze results through advanced analytics and reports in order to take corrective action.

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Customer Thermometer logo

Actionable feedback for customer-obsessed businesses.

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4 engaging ways to get feedback, rolled up in any way you like. Email signature surveys, single send 1-click surveys and more. Weave into any emails you send to customers.

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Usersnap logo

Usersnap helps software companies to collect user feedback

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Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops.

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Localyser logo

Turn online reviews into your most powerful marketing tool.

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An Online Reputation Management platform designed for multi-location and eCommerce brands who want a time efficient way to monitor, respond and report on online reviews from across the Web.

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Survicate logo

Collect, analyze, and act on customer feedback

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Survicate is a complete customer feedback platform to collect, analyze, and act on customer feedback. Use AI to easily analyze feedback across sources, from App Store to Google Reviews. Act on customer feedback with 40+ native integrations.

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XM for Customer Experience logo

Customer experience management (CXM) platform

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Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.

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CustomerGauge logo

Customer experience management platform for B2B companies

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CustomerGauge is a Software-as-a-Service (SaaS) platform that uses Net Promoter® to measure and report on customer feedback in real time. Because CustomerGauge already has all the pieces in place, a program can be up and running much faster than comparable in-house programs.

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VideoPeel logo

Video capturing platform for collecting customer testimonial

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VideoPeel is a cloud-based video capturing platform designed to help businesses across industries such as eCommerce, education, and healthcare collect video testimonials and messages from customers and share them across advertising channels.

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Klaviyo logo

AI-enabled email marketing solution for B2C companies

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Klaviyo is the all-in-one platform built to help B2C companies grow by integrating email/ SMS marketing, full-funnel analytics, and service in one solution. Powered by customer data and built-in AI, Klaviyo makes it easy to scale marketing automation and personalization across all your channels.

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Repnovo logo

AI-Powered Reputation Management & Local Growth Platform

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Repnovo is an all-in-one reputation management operating platform that helps businesses generate more reviews, improve local SEO, automate AI-powered responses, manage customer feedback, and strengthen their online reputation from one centralized platform.

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Enterpret logo

Machine learning customer feedback analytics platform

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Enterpret is a platform for analytics on natural language. With itsl machine learning algorithms and API-first design, it offers customers actionable insights from customer feedback.

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SemanticForce logo

eCommerce intelligence and customer service platform.

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SemanticForce is a media intelligence and customer service platform equipping users with deep semantic and visual analysis. It enables businesses to perform deep listening, advanced analytics and offers them a helpdesk platform. The tool provides a 360 market view that covers news, social media, reviews, pricing, ads, and threats intelligence within one ecosystem.

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MyFeelBack logo

Turn customer feedback into business opportunities

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MyFeelBack helps companies capture the customer insights they need to make data-driven decisions and improve their businesses.

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FeedCheck logo

Review management tool for consumer brands and hospitality

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FeedCheck is a brand management software designed to help businesses in the retail and hospitality sectors capture and assess product reviews and ratings. Administrators can generate reports to analyze the data and text of competitor reviews.

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Alterna CX logo

Experience Management Platform

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Alterna is the comprehensive AI-based solution that streamlines, simplifies and organizes all the increasingly complex customer experience signals generated by customers via surveys, texts, complaints, social and digital conversations, and other interactions. This solution gathers and analyzes the most relevant CX data to provide insight into what is happening with customers.

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AppFollow logo

Understand and elevate your app’s reputation.

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AppFollow is an integrated solution that makes monitoring, analyzing, and elevating your app's reputation easy!

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Sekel Tech logo

Generate Quality Leads That Converts To Sales

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Designed to help retail businesses, Sekel Tech platform helps manage brands’ online presence, store orders, and consumers' online to offline journey.

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StackTome logo

Review management software for optimizing organic traffic

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StackTome is a review management software designed to help businesses in retail and eCommerce industries respond to negative feedback and improve organic traffic and search rankings by displaying optimized content across corporate websites.

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Repuso logo

Review & testimonial collection and showcasing

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Repuso is a cloud-based review aggregation tool which automatically monitors social media channels for reviews and showcases them on users’ websites

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gominga logo

Review management solution with API interfaces

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gominga is a web-based review management solution designed to help businesses gather customer feedback about their shops, products, stores, mobile apps, and more. It lets teams interact directly with end-users to strengthen their brand and improve sales performance.

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eTrusted Experience Feedback Solution logo

Experience Feedback Platform

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eTrusted has been designed from the ground up as a standardised yet configurable, scalable SaaS platform for real-time customer feedback that can be easily connected at touchpoints across customers' systems.

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