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Keela Logo

Fundraising CRM that unifies fundraising and donor comms.

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Keela - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Keela overview

What is Keela?

Keela is a cloud-based fundraising CRM designed to help nonprofit organizations manage donors and contacts, receive donations online, and foster deep donor relationships. As a cloud-based solution, Keela gives users the flexibility to manage donors and donations anywhere, anytime, from any internet-enabled device. Keela provides users with an intuitive platform from which to manage volunteers, emails, and remote teams, as well as newsletters, files and donation receipts. The centralized dashboard and inbox give users an instant snapshot of their responsibilities, including tasks, follow-ups, and team discussions. Search functionality and assignment management tools allow users to locate inbox messages and manage follow-up tasks. Keela’s CRM system allows users to manage their contacts and track all of their conversations and donations, as well as other updates. The CRM records important information such as the date of the last contact, the amount of the last donation, and the total amount donated, to help users track donation activity. Search, filter and sort tools allow users to organize their contacts. Keela’s donation management features enable users to collect donations and issue receipts and thank you notes automatically, while the campaign management tools help users design, send and monitor engaging marketing emails to their supporters. Built-in project management tools also allow users to track team responsibilities and deadlines.

Who uses Keela?

By industry, Keela reviewers are most commonly professionals in non-profit organization management (58%). The most frequent use case for Keela cited by reviewers is fundraising & donor management (64% of reviewers).

What do users say about Keela pricing?

Most reviewers indicate that Keela offers excellent value for money, especially for small non-profits, and they appreciate the affordable pricing and discounts. However, some users report that costs rise with more contacts and can strain tight budgets.

What are the most popular integrations for Keela?

The Keela integration most frequently cited by reviewers is Stripe, a payment processing product rated 5.0 out of 5 for its integration with Keela.

Starting price

125flat rate /
per month
view pricing plans

Pros & Cons

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Stewardship

Responsiveness

Navigation

Glitches

Analytics

Linkages

Keela’s user interface

Ease of use rating:

Keela pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(6)
3-4(150)
5(126)

What do users say about Keela?

Users say Keela streamlines donor management, centralizes data, and simplifies team collaboration, making it easier to track donations, manage contacts, and organize fundraising efforts. They appreciate its affordable pricing, customizable forms, and integrated email campaign tools, which help reduce administrative costs and consolidate multiple functions into one platform.

Reviewers report that Keela offers responsive customer support and helpful training resources, though some mention a learning curve and wish for more advanced features and customization options. They find the user interface clean and generally intuitive, but note occasional glitches and limitations in template design and reporting.

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Who uses Keela?

Based on 282 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Nonprofit Organization Management
Religious Institutions
Education Management
Health, Wellness and Fitness
Others

Use cases

Nonprofit CRM
Fundraising & Donor Management
Donation Management
Fundraising
Nonprofit

Keela's key features

Most critical features, based on insights from Keela users:

Donation tracking
Donor management
For nonprofits
Contact management
Fundraising management
Payment processing

All Keela features

Features rating:

Accounting
CRM
Online giving
Activity dashboard
Task management
Member database
Electronic payments
Reporting/Project tracking
Reporting & statistics
Contribution tracking
Email marketing
Credit card processing
Receipt management
Reporting/Analytics
Membership management
Grant management
Project planning/scheduling
Online forms
Multi-Channel communication
Personalization
Mobile giving
Interaction tracking
Goal setting/tracking
Pledge management
Gift matching management
Real-Time analytics
Real-Time notifications
Real-Time reporting
Recurring giving
Recurring/Subscription billing
Registration management
Reminders
Resource allocation & planning
Summary Reports
Task scheduling
Third-Party integrations
Web forms
Website integration
Workflow management
Access controls/permissions
Accounting integration
ACH payment processing
Activity tracking
Ad hoc reporting
Alerts/Notifications
Approval process control
Budget management
Budgeting/Forecasting
Calendar management
Campaign analytics
Campaign management
Campaign planning
Campaign Segmentation
Collaboration tools
Committee management
Communication management
Contact database
Customer database
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Dashboard
Data import/export
Document storage
Donor discovery
Email management
Email reminders
Email templates
Email tracking
Forms management

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Keela pricing

Starting from

125

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range
view pricing plans

User opinions about Keela price and value

Value for money rating:

Of 34 reviews that provide robust commentary on Keela's price and value, 88% mention it in a positive light.

Most reviewers indicate that Keela offers excellent value for money, especially for small and new non-profits. They appreciate the affordable pricing structure, which includes many essential features without overwhelming users. Some users say that the software's cost is reasonable compared to competitors, and they find the discounts on yearly plans appealing. Reviewers appreciate the free trial option and the seamless integration with other programs. However, some users report that increasing the number of contacts can become costly, and a few find the overall expense significant for their budget.

, and

To see what individual users think of Keela's cost and value, check out the review excerpts below.

“Keela offers what we as a small non-profit need without all the overwhelming features that others have and at the best price.”
EH

Erika H.

Executive Director

“The value for money is great especially for a small nonprofit that is starting to become more strategic with its fundraising.”
KG

Kalyani G.

Executive Director

“The only downside is that in order to increase contacts, you must increase the price, which is expected, however, it can get quite costly.”
TT

Tony T.

Events Coordinator

Keela integrations (12)

Integrations rated by users

We looked at 282 user reviews to identify which products are mentioned as Keela integrations and how users feel about them.

PayPal logo
PayPal

Integration rating: 4.4 (5)

Payments made to PayPal are automatically entered and eliminate duplicate jobs

CM

Cathy M.

Secretary

Mailchimp logo
Mailchimp

Integration rating: 3.5 (4)

Keela is used as our DRM, and Mailchimp for our CRM -- since there is substantial overlap between the two, the capacity to integrate the systems together is crucial for our organisation.

RJ

Rebecca J.

Communications Manager

Integration rating: 5.0 (3)

The integration between Keela and QB Online is very easy to use and works well.

DK

Doug K.

Vice President/Treasurer

Stripe logo
Stripe

Integration rating: 5.0 (6)

Eventbrite logo
Eventbrite

Integration rating: 4.0 (4)

Gmail logo
Gmail

Integration rating: 5.0 (1)

Zapier logo
Zapier

Integration rating: 5.0 (1)

Keela customer support

What do users say about Keela customer support?

Customer support rating:

We analyzed 83 verified user reviews to identify positive and negative aspects of Keela customer support.

The majority of users praise Keela's customer support for being highly responsive and quick to address questions or issues.

Broad user base highlights the helpfulness and professionalism of the support team, making onboarding and troubleshooting smooth.

A significant portion of users appreciate building ongoing relationships with support staff who remember their organization and needs.

Widespread user sentiment values Keela's willingness to listen to feedback and go above and beyond to ensure customer satisfaction.

Support options

Knowledge base
Faqs/forum
Email/help desk
Chat
Phone support

Training options

Live online
Documentation
Videos
Webinars

To see what individual users say about Keela's customer support, check out the review snippets below.

“The Help articles are easily searchable and clear and if you're still stuck the customer support is the best I've experienced from any software provider.”

DP

David P.

Philanthropy Officer

“We always interact with the same few customer support employees, so we feel like we have built a working relationship, and they really know who we are.”

HB

Hal B.

Development Manager

“Self Help documents are thorough and the Support team are responsive, clear and concise.”

CR

Christopher R.

CDO

Keela FAQs

Q. What type of pricing plans does Keela offer?

Keela has the following pricing plans:
Starting from: $125.00/month
Pricing model: Subscription


Q. What are the benefits of using Keela?

  • Users can manage their list of donors, projects, and contacts, as well as perform any email marketing all from the same platform.

  • The centralized dashboard and inbox give users an instant snapshot of their responsibilities, allowing them to stay on top of their various tasks, follow-ups, and messages.

  • Keela’s CRM system allows users to manage their contacts, and track their relationships and latest donation activity.

  • Users can collect donations securely as well as issue receipts and thank you notes to donors automatically.

  • Campaign management tools help users design and send marketing material to supporters, as well as monitor campaign engagement.


  • Q. Who are the typical users of Keela?

    Keela has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does Keela support?

    Keela supports the following languages:
    English


    Q. Does Keela support mobile devices?

    Keela supports the following devices:
    Android, iPad, iPhone


    Q. Does Keela offer an API?

    No, Keela does not have an API available.


    Q. What other apps does Keela integrate with?

    Keela integrates with the following applications:
    Aplos, PayPal, Zapier, Raisely, Gmail, Stripe, Eventbrite, QuickBooks Online, Mailchimp, Xero, BitPay


    Q. What level of support does Keela offer?

    Keela offers the following support options:
    Knowledge Base, FAQs/Forum, Email/Help Desk, Chat, Phone Support

    Related categories