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Keela
5
139
4
147
3
21
2
3
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Fundraising CRM that unifies fundraising and donor comms.
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Keela - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2026
Keela overview
Based on 314 verified user reviews
What is Keela?
Keela is a nonprofit CRM program offering key features such as donor management and contact management, among others.
Who uses Keela?
By industry, Keela reviewers are most commonly professionals in non-profit organization management (58%). The most frequent use case for Keela cited by reviewers is fundraising & donor management (59%).
What do users say about Keela pricing?
Most reviewers indicate Keela offers strong value for money, with affordable pricing, essential features, and fair plans. Some reviewers report that costs rise significantly with more contacts, and a few feel expenses can be substantial.
Starting price
per month
Pros & Cons
Nonprofit Use
Streamlined user experience
Enhanced team connectivity
Data Import and Export
Customizable Forms
Security and Access Control
Keela’s user interface
Keela reviews
Overall rating
4.3
/5
314
Positive reviews
76
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.76/10
5
4
3
2
1
139
147
21
3
4
Rushna M.
Donor Care Lead
Arunmurugan S.
Project Manager
Steve V.
President
Cody W.
Marketing and Donor Relations Coordinator
Cody W.
Marketing and Donor Relations Coordinator
Cody W.
Marketing and Donor Relations Coordinator
Who uses Keela?
Based on 314 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Keela's key features
Most critical features, based on insights from Keela users:
All Keela features
Features rating:
Keela alternatives
Keela
Starting from
160
Per month
DonorSnap
Starting from
50
Per month
DonorPerfect
Starting from
119
Per month
Bloomerang
Starting from
125
Per month
Keela pricing
Pricing plans
Pricing details:
Custom Pricing For More Than 10,000 Contacts
No pricing info
Features included:
- Unlimited Online Training
- Donor & Volunteer Management
- Email Marketing
- Unlimited Email Support
- Reporting & Analytics
- No Transaction Fees
- Membership Management
- Project Management
- CRM
- Automatic Receipts
- Integrations
- Unlimited Number Of Emails
- Unlimited Email Templates
- Grant Management
- Unlimited Donation Forms
- Compliant Tax Receipts (IRS/CRA/ACNC Compliant)
- Anti-Spam Compliance
- Automation
User opinions about Keela price and value
Value for money rating:
To see what individual users think of Keela's price and value, check out the review snippets below.
Rushna M.
Donor Care Lead
Arunmurugan S.
Project Manager
Keela integrations (10)
Integrations rated by users
We looked at 314 user reviews to identify which products are mentioned as Keela integrations and how users feel about them.
Integration rating: 4.8 (14)
“Gives us option how we would like to get paid, now people don't have to come in to make a payment, they can do it anytime anywhere just by using provided link”
Aleksandr K.
Shop Manager
Integration rating: 4.4 (11)
Integration rating: 3.8 (8)
Integration rating: 3.8 (8)
“This creates our website and our campaign faces.”
Nancy N.
Vice President of Program and Administration
Integration rating: 4.3 (6)
Other top integrations
Keela customer support
What do users say about Keela customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Keela customer support.
The majority of users highlight Keela's customer support as responsive, helpful, and quick to address questions or issues.
A significant portion of users appreciate that support staff are knowledgeable, friendly, and build ongoing relationships with clients.
Frequently reported by users, Keela's team listens to feedback and implements changes, making users feel valued and heard.
Broad user base finds the self-help resources clear and comprehensive, with support available when further assistance is needed.
Support options
Training options
To see what individual users say about Keela's customer support, check out the review snippets below.
“Most importantly, Keela’s customer support is exceptional -the team is responsive, helpful, and genuinely supportive whenever we need assistance.”
Jacquie R.
CEO
“The customer support is outstanding which is valuable because there are so many features.”
Catherine C.
Events and Chapter Communications
“Our organisation is understanding and patient, so it is the lack of any communication with ongoing requests that frustrates us, as we have no idea what to expect.”
Roz R.
CEO
Keela FAQs
Q. What is Keela used for?
Keela is a cloud-based fundraising CRM designed to help nonprofit organizations manage donors and contacts, receive donations online, and foster deep donor relationships. As a cloud-based solution, Keela gives users the flexibility to manage donors and donations anywhere, anytime, from any internet-enabled device. Keela provides users with an intuitive platform from which to manage volunteers, emails, and remote teams, as well as newsletters, files and donation receipts. The centralized dashboard and inbox give users an instant snapshot of their responsibilities, including tasks, follow-ups, and team discussions. Search functionality and assignment management tools allow users to locate inbox messages and manage follow-up tasks. Keela’s CRM system allows users to manage their contacts and track all of their conversations and donations, as well as other updates. The CRM records important information such as the date of the last contact, the amount of the last donation, and the total amount donated, to help users track donation activity. Search, filter and sort tools allow users to organize their contacts. Keela’s donation management features enable users to collect donations and issue receipts and thank you notes automatically, while the campaign management tools help users design, send and monitor engaging marketing emails to their supporters. Built-in project management tools also allow users to track team responsibilities and deadlines.
Q. Does Keela support mobile devices?
Keela supports the following devices:
Android, iPhone, iPad
Q. What level of support does Keela offer?
Keela offers the following support options:
Knowledge Base, FAQs/Forum, Email/Help Desk, Chat, Phone Support
