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Ask-AI Logo

AI-powered knowledge management for customer-facing teams.

Table of Contents

Ask-AI - 2026 Pricing, Features, Reviews & Alternatives

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Ask-AI overview

What is Ask-AI?

Ask-AI is a generative AI platform that connects enterprise knowledge (Slack, Tickets, Docs, KBs, Boards, etc.) to an AI Assistant to help employees and customers quickly find the answers they're looking for.

Ask-AI is accessible to your employees via a browser based AI-Assistant that supports them in every software tool they use. The platform extends to your customers through a powerful Help Center product and rich set of RAG APIs that improve self-service and access to knowledge.

Companies including monday.com, Rapid7, Personio, and Snyk are investing in Ask-AI as the foundation to delivering world-class Employee and Customer experiences.

Key benefits of using Ask-AI

  • Accelerate ticket response with accurate AI answers
  • Resolve common support issues before customers submit tickets with an enhanced self-service search bar
  • Reduce internal tickets and questions with easy access to knowledge
  • Extract business indicators from customer communications
  • Eliminate time-consuming support ticket tagging
  • Unlock actionable insights from any customer feedback source
  • Uncover upsell and churn indicators
  • Starting price


    Alternatives

    with better value for money

    Ask-AI’s user interface

    Ease of use rating:

    Ask-AI reviews

    Overall rating

    5.0

    /5

    1

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10
    Rating distribution

    5

    4

    3

    2

    1

    1

    0

    0

    0

    0

    Ask-AI's key features

    Most critical features, based on insights from Ask-AI users:

    Access controls/permissions
    Third-Party integrations
    Multiple data sources
    Machine learning
    Role-Based permissions
    Data visualization

    All Ask-AI features

    Features rating:

    Natural language processing
    API
    For sales teams/organizations
    Generative ai
    Multi-Language
    Process/Workflow automation
    Search/Filter
    Virtual personal assistant (vpa)

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    Customer Support

    Ask-AI support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk

    Training options

    Live Online
    Webinars
    Documentation
    Videos

    Ask-AI FAQs

    Q. Who are the typical users of Ask-AI?

    Ask-AI has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business

    These products have better value for money


    Q. What languages does Ask-AI support?

    Ask-AI supports the following languages:
    Dutch, English, French, German, Italian, Spanish


    Q. Does Ask-AI offer an API?

    Yes, Ask-AI has an API available for use.


    Q. What other apps does Ask-AI integrate with?

    Ask-AI integrates with the following applications:
    Salesforce Service Cloud, GitHub, Paperflite, Magentrix, MindTouch, monday CRM, OneDrive, Highspot, Seismic, Zendesk AI, Google Drive, Gong.io, Microsoft Teams, GitLab, Document360, Slack, JIRA Service Management, Confluence, Notion, Intercom, HubSpot Service Hub


    Q. What level of support does Ask-AI offer?

    Ask-AI offers the following support options:
    Email/Help Desk

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