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Gupshup
5
18
4
14
3
0
2
2
1
1
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Gupshup - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Gupshup overview
What is Gupshup?
Gupshup enables better customer engagement through conversational messaging. Across verticals, thousands of large and small businesses in emerging markets use Gupshup to build conversational experiences across marketing, sales, and support.
The carrier-grade conversational messaging platform provides a single messaging API for 30+ channels and a rich AI-powered conversational experience-building tool kit for any use case
It brings you a network of market partnerships across messaging channels, device manufacturers, ISVs, regional partners, and telcos.
With Gupshup, businesses have made conversations an integral part of their customer engagement success.
Starting price
Alternatives
with better value for money
Pros & Cons
Ease of Use
Customer Support
Pricing
Gupshup’s user interface
Gupshup pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.3
Ease of use
4.4
Customer support
4.1
Reviews sentiment
What do users say about Gupshup?
I liked that Gupshup is very reliable, easy to use, and smooth integration, detailed reporting features, and the consistent performance of Gupshup's services.
Select to learn more
Who uses Gupshup?
Based on 35 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Gupshup's key features
Most critical features, based on insights from Gupshup users:
All Gupshup features
Features rating:
Gupshup alternatives
Gupshup
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Viber
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Text Request
Starting from
59
Per month
Gupshup pricing
Value for money rating:
Starting from
No pricing info
User opinions about Gupshup price and value
Value for money rating:
To see what individual users think of Gupshup's price and value, check out the review snippets below.
Jitendra K.
Assistant Manager
Shreyas P.
Manager Analytics
Gupshup integrations (9)
Integrations rated by users
We looked at 35 user reviews to identify which products are mentioned as Gupshup integrations and how users feel about them.
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“admission process and token fees collection became easy with the integration”
Dhruv J.
CMO
Integration rating: 3.0 (1)
“to share contact details and information”
S. A.
Operations Manager
Other top integrations
Gupshup support options
Typical customers
Platforms supported
Support options
Training options