Chargebee Pricing Plan & Cost Guide

Chargebee

Subscription billing & Recurring payments software

4.63/5 (32 reviews)

Chargebee Pricing

Starting from: $299.00/month

Pricing model: Free, Subscription

Free Trial: Available (No Credit Card required)

Launch: Free tier - $50k aggregate revenue free
Rise: $299/month - includes $50k/month revenue
Scale: $599/month - includes $75k/month revenue
Contact Chargebee for details of Enterprise plans.

View Pricing Plans Free Trial

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Chargebee Pricing Reviews

Pros
  • It's extremely easy to use. Should you run into any issues, their support team is amazing and very responsive.Patrick B.Read the full review
  • Overall a very capable subscription management tool with great integrations and great support them.László M.Read the full review
  • Easy to set up and has a good API. Support is good and fast response so long as the issues are simple and don't involve anything technical.Ryan H.Read the full review
Cons
  • Ve already lost over $6000 in charges I can't add to my customers' invoices and a few thousand dollars in invoices that can't be generated.Ryan H.Read the full review
  • I never had this problem with my previous provider and they aren't even a billing or invoicing company.Ryan H.Read the full review
  • Sometimes due to system error invoices get created and get paid, which is not in order. I cannot bill single customer from to supplier.Verified ReviewerRead the full review
89%
recommended this to a friend or a colleague

8 reviewers had the following to say about Chargebee's pricing:

Vivek Khandelwal

Payments simplified

Used weekly for 6-12 months
Reviewed 2016-09-06
Review Source: GetApp

We have been using Chargebee for over 6 months now and the experience has been nothing but great. The setup and onboarding is amazingly simple. From a developer point of view, integration process has been clearly chalked out and documentation is crisp and to the point. The pricing plan itself is very encouraging. 50K dollars are processed without any cost.

Pros
- Pricing plan - Integration and Documentation - Ability to setup coupons - Direct integration with affiliate systems

Cons
Setting up payments in multiple currency requires a bit of a workaround but again its sorted out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Kate Birtch

Love Chargebee, it makes our accounting a breeze!

Used weekly for less than 6 months
Reviewed 2019-12-05
Review Source: Capterra

Great experience! Quick customer service replies if we ran into any hurdles.

Pros
The set up was easy and tailoring the customer front end was really quick. We had connected our Stripe account and were up and running in less than one hour. The reporting seems really in depth and excited to be able to run reports in many different ways.

Cons
I wish there was a "lite" or startup pricing tier. As a small business the cost is a bit prohibitive on top of the processing fees.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Good product, easy to setup

Used monthly for 6-12 months
Reviewed 2019-03-16
Review Source: GetApp

Pros
This product allows us to offload some of the product configuration and pricing build that we would have had to do and business users can now configure new product / feature combinations.

Cons
There are still features I wish existed such as more customization on how the pages look in the shopping cart experience.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Yuval Magid

Good of the shelf product, with a lot of problems when you scale

Used daily for 2+ years
Reviewed 2020-03-05
Review Source: Capterra

We are still using it, but more because the time and cost to change is very high than for other reasons - and I am not sure that forever is going to be the case. I wouldn't recommend using this product if you need anything beyond the basic subscription management capabilities. Support wasn't good either. In 6 months we had 3 account managers change and I am not even sure how to reach our account manager now. When coupled with the pricing they charge, I wouldn't recommend utilizing this product beyond its basic subscription management.

Pros
I love that it has multiple options and features. And the core subscription management works really well. It is great for companies that start from scratch and need quick 0-80 solution.

Cons
The issues start when you go deeper. Revenue story has lots of data reliability issues, slow refresh rates, information that changes in hindsight. The more you leverage the advanced capabilities the more disappointed you are. We had dashboards disappear, web hooks not triggering without any apparent reason and much more. We need to spend hours validating the data and double check three times before we can decide to rely on the output.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Musadiq Maqbool

Nice tool for managing subscription business

Used occasionally for free trial
Reviewed 2018-12-12
Review Source: GetApp

Pros
I fell in love with ChargeBee's interface and sleek outlook. They have rich features to offer, perfect for companies who look for a solid alternative to manage their subscription transactions.

Cons
Their pricing is something that may bring a challenge for small companies to adopt it. Otherwise, this is nice for large enterprises, even SAAS companies with solid revenue track.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Alister Rutherford

easy subscription management software

Used daily for 6-12 months
Reviewed 2018-01-19
Review Source: Capterra

managing payments on saas product. using for invoicing and planning

Pros
nice options available to flexible pricing options for SaaS. complete suite to manage invoicing and recurring payment. The test site for training prior to using is also very useful. We are able to use it really well due to this feature and we can train new employees on the product as well.

Cons
payment gateway integration can be a little more seamless they always encourage stripe, but a lot of spurious txns get generated on that platform.

Response from Chargebee


Hey Alister,

Thank you for your review :) We¿re happy that you find our product features useful.

Regarding your feedback on payment gateways, we are constantly working towards a more seamless integration.

Apart from Stripe we do integrate with several other payment gateways and Payment methods, please take a look at it and let us know if you are interested in any of these ( you can reach out to support@chargebee.com) . We will definitely help you with the set-up process.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Leon Muller

Great API Docs and Fantastic customer support

Reviewed 2013-01-02
Review Source: GetApp

I first heard of Chargebee after doing some trial integration of both Chargify and Spreedly with our new SaaS app rocketmailmerge.com. A quick look over their API documentation and we were off to work integrating their system with our billing and customer management. Chargebee's API was very easy to integrate, it took only 1 day to get up and running on their sandbox due to their great example code. As an Australian Startup it's very difficult to find a payment manager that can connect to a payment gateway to process USD. Fortunately Chargebee integrates with both Worldpay and eWay. We use Worldpay as our payment gateway so it was paramount that our payment manager supported them. Not only do they support them but about 25 other payment gateways should we ever need to change payment gateways. Chargebee's fees are dirt cheap which makes it a great option for startups who are bootstrapping their building. Their pricing is very competitive and was the best I could find on the market. The team at Chargebee are very helpful and always respond quickly to support emails. Any questions we've had have been answered in detail and the team is a pleasure to communicate with. I will be using and recommending the Chargebee billing platform for all my future projects.

Rating breakdown

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Crystal

Stellar service saving time and money

Reviewed 2014-03-13
Review Source: GetApp

I've had many 'long-term' customers, who are very satisfied with my Pilates services, but for whom the whole 'buying/tracking' packages of sessions has become too onerous. Chargebee has allowed me to provide my customers with the same stellar service, but at a reduced cost because I save bookkeeping time and money.

Rating breakdown

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