Chargify Pricing, Features, Reviews & Comparison of Alternatives

Chargify

Recurring billing and subscription management

4.34/5 (196 reviews)

Chargify overview

What is Chargify?

Chargify is a recurring billing and subscription management platform designed for subscription-based businesses which aims to end the billing bottleneck by providing tools such as offer management, recurring billing, revenue retention, analytics, third party integrations, and more.

At the center of Chargify’s platform is an engine that powers over 100,000 unique recurring billing scenarios ‘out of the box.’ Without writing custom billing code, businesses can launch products quickly, with accurate billing, and experiment with pricing models to optimize recurring revenue.

Beyond billing, Chargify manages the entire customer lifecycle. With Chargify at the core of the subscription process, businesses can generate revenue, provide an enhanced customer service, retain customers, and track all of the associated metrics—eliminating the need for custom solutions and numerous third-party tools.
www.chargify.com

Pricing

Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Europe, Latin America, United Kingdom

Supported languages

English
Chargify screenshot: View analytics on monthly recurring revenue Chargify screenshot: Provide customers with access to their billing portalChargify screenshot: View churn analytics to assess subscriber retention Chargify screenshot: Prevent payment failures by sending custom emailsChargify screenshot: Create a customized sign up experience for new subscribersChargify screenshot: Send email communications to customer regarding their subscription Chargify screenshot: Create customized and branded  invoices to send to clients

Chargify reviews

Value for money
Features
Ease of use
Customer support
  4.0
  4.0
  4.2
  4.3
Loris Dane

Best Till Date

Used daily for 6-12 months
Reviewed 2016-11-04
Review Source: GetApp

It is a great app. I can totally rely on it. Compare to other apps, it's quick, efficient, I love how easy it is to manage the funds with it! Also, it integrates really well with the other tools we use. It has quick responsive services. Must say this is great service. Very relaxing and easy.

Pros
Chargify’s Revenant billion answer is ideal for small scale and midsize growing corporations. It offers mobile dedicated app for iPhone and for iPad device users, not like different similar tools. The client support of Chargify offers phone, on-line and mail support for users. The Revenant charge platform supports integration with Salesforce not like different similar tools. The Revenant billion answer offers yearly, quarterly and monthly charge cycles feature. Chargify doesn’t supply any mobile dedicated app for robot smartphone and pill users.

Cons
The continual charge resolution doesn’t supply intelligent funds routing feature like different similar tools. The customer-bound mail feature of Chargify isn't extremely customizable like different similar tools.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Allison Carr

I wish I found this sooner

Used daily for 2+ years
Reviewed 2019-09-13
Review Source: Capterra

I use Filemaker pro. I used to have to keep track of client information such as billing period and contact them to get the authorization to charge them each period. It was really ridiculous. Now everything is completely automated. Chargify does everything and sends me notifications to let me know how things are going. My experience has been a ten and I hope Chargify does more marketing so that more business can be sure to find them.

Pros
The customer service at Chargify is unmatched. While within your account you can choose to chat with a representative who is competent and will quickly solve whatever issue or question you have. They are able to provide direct links within your account to help you navigate and set up whatever you are trying to do. Chargify allows you to set up several different billing strategies easily and efficiently. The possibilities are endless. The support center is extremely detailed and helps you gain a full working knowledge of all the available features so that you can be sure to take advantage of them.

Cons
You get what you pay for and the steep price of this comes with steep rewards and benefits. If you paid less you still wouldn't get half of what they have to offer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Allen Hancock

It's their way, or the highway.

Used daily for 2+ years
Reviewed 2019-09-13
Review Source: Capterra

Chargify has been a royal pain ever since implementation. It's possible that the people in our team didn't follow some of the best practices, however we've encountered many bugs along the way to trying to make peace with the product. There are some major areas where the product is too inflexible, and I regret implementing it in the first place.

Pros
They are slowly implementing features I've been asking about for a long time.

Cons
I dislike that Chargify decided it was Ok to add a % of income fee on top of monthly fee they initially charged. Our costs increased 5-fold and the value did not increase. I also dislike that when applying existing payments to invoices, the money paid by our customer can disappear, and must be manually adjusted. There's literally no excuse for this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

Minimize review

Ed Nieburg

Amazing billing flexibility

Used daily for less than 6 months
Reviewed 2019-09-11
Review Source: Capterra

Overall very good. The software is quite complex to fully understand and the sales process could be a bit more transparent.

Pros
The ability to flexibly manage our subscription products. Our previous management system for direct debits did not offer the flexibility other than to set up and cancel a direct debit subscription. Chargify now allows us to administer multiple things including placing accounts on hold, changing billing date, changing amounts etc.

Cons
We started using the software, integrating with GoCardless. We were one of the first to use this new integration and there were and still are a few limitations. However, the customer support has been excellent and they are very receptive to accommodating our enhancements and feature requests.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

James St Jean

Very good for specific use cases, with other functionality not adequate

Used weekly for 2+ years
Reviewed 2019-09-10
Review Source: Capterra

We wanted to manage subscriptions, feed quickbooks with info for revenue reporting, and track churn/MRR/ARR. But, we can only manage subscriptions with it and can' achieve the other goals.

Pros
Good APIs Easy setup Simple UI Lots of analytics Good at monthly subscriptions with credit card billing

Cons
Non-monthly subscriptions are not handled well and not incorporated into MRR/ARR properly when there are mid-cycle change Revenue recognition severely lacking for anything but monthly, credit card subscriptions Invoice handling severely lacking Integration capabilities for quickbooks are inadequate for anything but monthly credit card subscriptions Webhooks almost there but key data points are missing from key webhooks, like a customer ID on an invoice generated or invoice payment

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

Minimize review

Chargify pricing

Pricing options
Free trial
Subscription
View Pricing Plans

Contact Chargify sales for pricing information.

Chargify features

API
Accounting Integration
Billing & Invoicing
Electronic Payments
Invoice Management
Invoice Processing
Multi-Currency
Reporting & Statistics
Third Party Integration

Accounting Management (168 other apps)
Activity Dashboard (204 other apps)
Audit Trail (125 other apps)
Automatic Notifications (159 other apps)
Compliance Management (172 other apps)
Customizable Reporting (157 other apps)
Data Import/Export (164 other apps)
Expense Tracking (156 other apps)
Real Time Data (141 other apps)
Real Time Reporting (123 other apps)
Workflow Management (139 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Chargify

Key features of Chargify

  • Recurring billing system
  • Subscription management
  • Recurring billing API
  • Branded payment websites
  • Dunning management
  • Multi-gateway support
  • Invoicing
  • Accounting integration
  • Calendar management
  • Client portal
  • Credit card processing
  • Custom forms
  • Customer analysis
  • Customizable branding
  • Data visualization
  • Electronic payments
  • Email notifications
  • Financial analysis
  • Invoice management
  • Invoice processing
  • Multi-currency
  • Multiple billing rates
  • Product catalog
  • Recurring billing
  • Recurring tasks
  • Sales analytics
  • Subscription services
  • Summary reports
  • Third party integration
  • Trend analysis
  • Two-factor authentication
  • Discount management
  • Visual analytics
  • Billing & invoicing
  • PCI DSS compliance
  • Historical analysis
  • Retention management
  • Sales tax management
  • Event triggered actions
  • A/B testing
  • Automated billing
  • Price management
  • Revenue management
  • Scheduled emails
  • Business intelligence tools
  • User activity monitoring
  • Billing rate management
  • Customizable billing
  • Email invitations & reminders
  • Product data management
  • Reporting & statistics
  • ACH payment processing
  • Custom pricing options
  • Access control
  • Self service portal
  • Customer experience management
  • Usage tracking
  • Conditional logic
  • Subscriber management
View All Features

Benefits

Offer management: create the right offer for each customer with personalization tools to configure frequencies of billing, triggers, discounts, packages, and scaled pricing.

Recurring billing: automate the billing process by setting a renewal time each month for each customer and define payment types for recurring payments.

Revenue retention: reduce customer churn by utilizing dunning features such as the ability to send customized emails to customers when payment failures occur.

Payments: connect with a range of payment gateways including Stripe, Authorize.net, Braintree, Square, QuickPay, and more to process payments.

Subscription management: track and manage subscriptions whilst building customer relationships with tools such as a full history for each client, easy subscription modifications, regular email communications, self service, and more.