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Expensify Logo

Automated expense management

Expensify Reviews - Page 8

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1,091 reviews

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JG
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Joseph G.

Computer Software, 201-500 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great User Experience

Reviewed 2 years ago

I have had a really pleasant experience with Expensify as a user. It's easy to use and fits into my monthly tasks well. It also feels like a transparent process when it comes to understanding the status of my reimbursements.

Pros

Expensify way provides me with a clear and easy way to manage my monthly work expenses, combine them in a report, and submit them. It's easy to upload receipts, assign departments, and other necessary details like whether something is Direct, Overhead, or part of a Sub-Department. Creating expenses and submitting reports is a breeze and I assume this helps businesses track all of this on the backend in a clear way.

Cons

A lot of the information within the UI feels promotional and less helpful. There can be an excess of information at one time.

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Stephanie S.

Real Estate, 11-50 employees

Used other for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Expensify review

Reviewed 3 years ago

Expensify is very easy to use and does a great job with travel categories and keeping everything organized as an employee travels, or even just if it's internet/phone expenses done every month.

Pros

I love that Expensify has a website and an app. Since it's meant to keep track of travel expenses, the app has a feature that will save photos of receipts by taking a photo of them within the app, or they can be uploaded from your phone. For people who don't want to deal with the app, Expensify also can be used through its website, and receipt photos can be uploaded there.

Cons

I understand that expense reports need to be approved, but if the person at your company is slow at approval, Expensify doesn't seem to nudge or email reminders to that person, meaning the reports will be late unless the employee does the nudging and reminding.

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Verified reviewer

Hospitality, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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User Friendly

Reviewed 6 years ago

Very pleased with this program.

Pros

The program is user-friendly for the most part - it's pretty easy to figure things out if you have questions - however, tech support availability would be nice.

Cons

When issues do arise, it would be nice to have technical support available.

NJ
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Nina J.

Religious Institutions, 1-10 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent option for easy expense reporting

Reviewed 6 years ago
Pros

1) I like that it interfaces easily with our banking websites and with our chart of accounts in Quickbooks. 2) Creating and submitting reports is easy, fast, and intuitive. 3) The app is very user friendly and doesn't require much training or effort to learn

Cons

1) At times there is a delay in the time it takes for transactions to load from our credit card. At other times, there is an error in loading them that requires you to go into your settings and 're-load'. If you don't check this regularly, you could be missing transactions you didn't know were there. 2) I wish that there was more detail included in the transaction description. Sometimes I have to look at the transaction on our banking site to find out more information about where the transaction took place, etc.

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Moira B.

Accounting, 501-1,000 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Expensify tracks your expenses flawlessly!

Reviewed 6 years ago
Pros

The thing I like the most about expensify is that it is super easy to use and isn't a hassle to integrate into the natural workflow like other softwares. All you need to do is just take a quick photo and its already on the software. Controlling your expenses in an easy to digest and manage application makes it less stressful and exhausting to make sure everything is in check. I didn't even know I wanted expensify until I used it.

Cons

There are some minor features that I would like to see added in the future, but as of now it is still a great product to use.

KW
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Katie W.

Religious Institutions, 11-50 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Works great!

Reviewed 6 years ago

It was pretty easy to learn for our organization, and the picture capture tool for receipts works great right away. Way better than our paper system!

Pros

I love being able to capture receipts from my cell phone and choose which category to bill them too. Works great for categorizing receipts on the spot! I also love how it automatically captures info off the picture so I don’t have to do the work of entering merchant, total, date, etc.

Cons

I don’t love the way you have to make a report and submit it- I wish there was a way to submit a receipt on its own without having to go through the extra step of making a report and submitting again.

AL
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Antonella L.

Hospital & Health Care, 51-200 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A Great Expense Management Software

Reviewed 8 months ago
Pros

With Expensify, we have best features for managing and reporting travel and time related expenses

Cons

It is all smooth with Expensify. Has all features we need.

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Adrian P.

E-Learning, 1-10 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Probably won't recommend Expensify

Reviewed 5 years ago
Pros

Back when I first started to use expensify, I was thrilled I was able to keep track of all my company expenses and payments easily through the app. But the app on the phone wasn't as well built as some other programs.

Cons

The thing I least liked about Expensify is that it's not as robust nor as easy to use of a program as other options out there. I ended up switching to Intuit self-employed app that fit my needs much better.

KC
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Kathy C.

Cosmetics, self-employed

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Happy Expensify User!

Reviewed 8 years ago

This software has changed a frustrating situation into a simple system! Even the tax man was impressed. No more receipts in a shoebox.

Pros

Easy to use and available on all my devices.

Cons

I'm sure I'm not using all of the features to the fullest.

Vendor response

Hi Kathy, thanks for reviewing Expensify! If you'd like to learn more about our features and how to use them, definitely shoot us an email at help@expensify.com and we can show you how it works! Let us know if you have additional questions, and so glad to hear you're loving Expensify :)

NS
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Nick S.

Accounting, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simply love using Expensify!

Reviewed 6 years ago
Pros

Ability to manage expense, reports and receipts. Love that it can save paper and save LOTS of time! Very user friendly and easy to on-board new staff with

Cons

Smartscan takes a long time sometimes and sometimes the website lags due to lots of users

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Verified reviewer

Financial Services, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Big upgrade over manual processing

Reviewed 6 years ago

Really solid experience - would recommend.

Pros

Expensify has a number of features that are intended to reduce the amount of time, energy, and effort that is spent submitting expenses. They include an auto-read function for taking photos of your receipts, a forward function - which allows you to send email receipts directly to expensify, and an auto-fill function for your phone app. All big time savers and make it easy to submit expenses

Cons

Sometimes, I have experienced glitches or bugs that make it hard to delete or submit expenses. Especially with approvals, there are often software glitches.

Ed
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Emily d.

Health, Wellness and Fitness, 51-200 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Could be better

Reviewed 2 years ago
Pros

I like that you are able to create different policies so that you can categorize expenses. For example, we allow employees to reimburse their mobile device up to a certain amount, and the employee can only invoice for that amount each month. This helps us to track spending on those categories a little easier.

Cons

In general, expensify is not a very user friendly expense platform. I haven't used many other platforms, but this one requires a lot of admin oversight and support. Users have a difficult time creating reports and also navigating between different policies. There could also be an easier way to add employees to the system during the onboarding process, it's currently quite manual.

JP
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Jennifer P.

Computer Software, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to Use Expense Management Software

Reviewed a year ago

Our overall experience with Expensify has been very good. Admins, employees, approvers/managers and payroll find it very user friendly and a simplified way of submitting, approving and managing employee expense reimbursements. I would recommend this software for any company looking to streamline their process.

Pros

Expensify is a very user friendly expense management software. It was very easy to set up and add our categories and GLs for each department as well as the manager approval routing for each employee. Our employees find it very easy to submit their eligible work expenses and receipts and it's super easy for our managers to review and approve within seconds. I would highly recommend Expensify for expense reimbursement management software.

Cons

It was a bit confusing at first to figure out how to change the numerical report name to the expense topic/subject, but it is editable as needed.

JR
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Jennifer R.

Nonprofit Organization Management, 11-50 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Reimbursement made easy

Reviewed 3 years ago

The major benefit for me is expenses are submitted immediately and in an organized manner. I am able to upload the receipt and account for everything. Since it is so easy to use I can track expenses as they happen and submit when ready

Pros

Expensify is easy to navigate for users with all levels of experience with software and applications. The product provides simple instructions to enable user to keep track of business expenses in which they can be reimbursed. The software helps me to stay organize and submit my reimbursement in a timely manner.

Cons

There was really nothing about the software that I didn't like. I felt it was pretty self explanatory to use. I believe our HR department had some set up to do in order for things to work so easy for the end user.

NS
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Nicolas S.

Airlines/Aviation, 201-500 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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User Friendly Expense management tools

Reviewed a year ago
Pros

Mobile app allowing to immediately submit receipts and manage expenses is very easy to use.

Cons

Integration with NetSuite was not easy to set up:

VB
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Vince B.

Used daily for 2+ years

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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Never keep a receipt again. This is a great tool for logging expenses.

Reviewed 7 years ago
Pros

Never keep a receipt again. This is a great tool for logging expenses for the entire staff. The photo option for receipts is a time saver.

Cons

There are times when the receipt image does not match the expense that is listed. I'm not sure of any work around.

AM
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Adam M.

Accounting, 5,001-10,000 employees

Used monthly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Needlessly complicated

Reviewed 4 years ago

I guess it's better than doing expense reports in Excel or by hand, but it's such a complex piece of software that it seems more like a solution looking for a problem than a solution to a problem. Maybe it would add more value in a larger organization with lots of expense reports (I use it with a client that requires 1-2 expense reports per month).

Pros

The software allows for online creation and approval of expense reports and credit card expense tracking. Expensify is an improvement over doing these tasks manually.

Cons

The interface is needlessly complicated and it's difficult to learn how to use and troubleshoot problems. There's this AI "concierge" built in to Expensify that I have found more often annoying than helpful. The credit card feeds break down sometimes, either not capturing expenses or applying the wrong dates to expenses, which fouls up the feed between Expensify and the GL software. There is a feature called "copilot mode" that allows users to access each other's accounts, which I still find confusing. It looks like Expensify is trying to make this a nice-looking interface with a good user experience, but they're just kind of missing the mark in my opinion.

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Verified reviewer

Consumer Electronics, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great tool for submitting and managing expense reports

Reviewed 7 years ago
Pros

My company uses Expensify for all of our expense reports. It is very easy to create reports and upload receipts. The work flow also makes it easy for directors and managers to approve reports and submit reimbursements.

Cons

I do not have many complaints about the software, my biggest complaint is more of a user error than anything. For each line item on a report there is a check box to verify whether the item is reimbursable. All of the expenses I submit are reimbursable so this box is unnecessary and I always forget to check it. I wish there was a way to check all to avoid this error.

Vendor response

Hi there, thanks for your awesome review! To auto-mark expenses as Reimbursable, follow the instructions here: Go to Account Settings > Expense Rules > create an Expense Rule > put a period ¿.¿ in the ¿When the Merchant¿ name contains box. Then, choose Reimbursable. If you want this to apply to all past expenses, check the box for ¿apply to matching past expenses¿. Hope this helps, thanks for using Expensify and leaving us a nice review!

XJ
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Xavier J.

Renewables & Environment, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect expense management tool

Reviewed 2 months ago

The user interface is very intuitive to use and allows me to track and generate expenses with ease and saves me a lot of time.

Pros

I like that i can email my expenses and it automatically creates a report. It makes it incredibly simple to submit and track expenses.

Cons

Sometimes scanning takes a bit longer than expected.

Mw
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Mike w.

Telecommunications, 501-1,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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It makes your life easier

Reviewed 3 years ago

I can't recommend this enough, we've moved to another platform (I won't mention here) and every week I miss expensify.

Pros

Before we deployed Expensify we used a cumbersome spreadsheet, and a zip files of jpgs to submit the receipts. It was painful, cumbersome, and made me delay doing expenses (which cost me money). Expensify with the simple app, great website, and smartscan feature for emailed receipts made keeping up on expenses simple.

Cons

The cost was higher than other solutions, and we just recently migrated away from it. I hope we decide to go back at some point.

ML
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MarcPaul L.

Hospital & Health Care, 501-1,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I wish I had more expenses

Reviewed 2 years ago

Everyone hates filing expense reports, right? Not me, not after we switched to Expensify. They've made it so easy that I wish I had more expense repots to file. Did you ever think you'd hear that? They've made it so easy to add expenses that I no longer dread the end of the month. I love this app!

Pros

Love their AI. I can forward emailed receipts or snap a photo with my phone and their AI figures it out and populates the expense report. You can create rules, too, so that similar expenses are treated consistently. They've made it so easy to add expenses that I no longer dread the end of the month. Plus its easy to modify expense reports. You can also designate a credit card whose receipts will automatically go to Expensify and their AI will make remarkably good guess on how to classify charges.

Cons

Honestly, I can't think of a thing I'd change. I wish the rest of the world worked as well as Expensify.

AB
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Ana B.

Biotechnology, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excelent System to track and submit expenses

Reviewed 2 years ago

Very good expirience and good value for the amount paid

Pros

It is very user friendly. Easy to get reports and good to track employees expenses

Cons

Expensify work good. I don't think it needs to improve nor change anything

MB
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Monica B.

Oil & Energy, 51-200 employees

Used other for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Kind of a pain to use

Reviewed 3 years ago

All around pretty mediocre. The interface looks good but the actual functionality is quite lacking.

Pros

No integration with things like email so users have plenty of work to do to get receipts synced up with expenses. Also weird interface that requires some training to use.

Cons

Lack of integration with receipts / concierge idea and actual expense reports. Also SENSITIVE CONTENT sends unsolicited yet highly political email blasts to entire email list and then basically refuses to apologize for inappropriateness when confronted. There are tons of expense report tools - find one that doesn't tell you how to vote.

BV
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Bronson V.

Wholesale, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best way to manage expenses

Reviewed 6 years ago

I use Expensify to help keep track of and manage my monthly expenses while out in the trade

Pros

How easy it is to upload and manage expenses and expense reports

Cons

I wish the free trial was a little longer but I have been a Cisco quite a while now anyways

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Verified reviewer

Information Technology and Services, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ease of Access and Reporting

Reviewed a year ago

The tool offers an overall enhanced experience through its highly interactive dashboard, ensuring users' comfort and ease of use.

Pros

This tool features an exceptionally interactive dashboard designed to provide users with a seamlessly comfortable experience while utilizing its capabilities.

Cons

There are no specific Identified cons we have observed.