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Kenect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based reputation management software
Table of Contents
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Kenect - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: March 2026
Kenect overview
What is Kenect?
Kenect is a cloud-based reputation management software, which helps businesses engage with customers, generate online reviews, and capture payments through text messages. It enables employees to send text messages to customers via an inbox and route them to teams across various locations or departments.
Marketing teams can use Kenect to create text messages and send them to customers to collect reviews and respond and update them in real-time. Users can receive notifications via email or text message when a new text is sent via website. The text received displays the URL of the page visited by the lead. The platform facilitates payments through text-to-pay, virtual terminals, and contactless modes, letting individuals process payments via credit card.
Kenect offers integration with various third-party applications such as Clio, LawPay, Tripleseat, and more. Supervisors can send a broadcast message to custom groups created from the list of contacts during holidays, birthdays, or for any other announcements.
Starting price
Alternatives
with better value for money
Pros & Cons
Text Communication
Client Communication
Appointment Reminders
Ease of Use
Sending Pictures
Message Management
Kenect’s user interface
Kenect pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.6
Ease of use
4.7
Customer support
4.6
Reviews sentiment
What do users say about Kenect?
We could not receive texts or live chat leads for a long period of time as a result and lost messages from clients, business leads, and so forth that went into an abyss.
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Who uses Kenect?
Based on 93 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Kenect's key features
Most critical features, based on insights from Kenect users:
All Kenect features
Features rating:
Kenect alternatives
Kenect
Starting from
1
/user
Starting from
No pricing info
Viber
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No pricing info
Text Request
Starting from
No pricing info
Kenect pricing
Value for money rating:
Starting from
1
/user
User opinions about Kenect price and value
Value for money rating:
To see what individual users think of Kenect's price and value, check out the review snippets below.
Derrick W.
Manager
Bobby M.
General Manager
Kenect integrations (18)
Integrations rated by users
We looked at 93 user reviews to identify which products are mentioned as Kenect integrations and how users feel about them.
Integration rating: 4.0 (1)
“This allows for there to be no barriers when attempting to request reviews.”
Lane V.
Business Manager
Integration rating: 5.0 (3)
Integration rating: 5.0 (2)
Kenect support options
Typical customers
Platforms supported
Support options
Kenect FAQs
Kenect has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
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Q. What languages does Kenect support?
Kenect supports the following languages:
English
Q. Does Kenect support mobile devices?
Kenect supports the following devices:
Android, iPad, iPhone
Q. Does Kenect offer an API?
No, Kenect does not have an API available.
Q. What level of support does Kenect offer?
Kenect offers the following support options:
Phone Support
