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QuickBooks Enterprise Logo

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Enterprise accounting, FSM and inventory management solution

(121)

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QuickBooks Enterprise Pricing

Pricing overview

Value for money rating

4.3

/5

20.2K

Price starts from

1922

Per year

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Pricing details

What users say

The help on the team when getting this product was great, the features are honestly really great, I use it for payroll as well and it is really worth the cost.
I am happy using this for like payroll management , bills payment, budgeting and budgeting. Overall its to my advantage and I would recommend this to smaller starting up businesses.

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Reviewers who mentioned pricing said:

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Andrea T.

Food & Beverages, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Great for small businesses

Reviewed 10 months ago

QuickBooks is a good value for the money. It works fine for day-to-day transactions such as A/R, A/P, and data entry, but it's not the best for things like forecasting and financial reporting.

Pros

QuickBooks provides a good value for the money, which is especially helpful in small businesses.

Cons

After working in complex and customized ERP systems, QuickBooks feels a little archaic in comparison.

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Verified reviewer

Consumer Goods, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Quickbooks review

Reviewed 4 months ago

Really good and it has helped me manage my inventory and business accounts efficiently.

Pros

It’s user friendly user interface which makes it easy to use

Cons

Cost of setting up the system was on the high side.

DM
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Dlkhosh M.

Accounting, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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QuickBooks Desktop Enterprise Review

Reviewed 6 months ago
Pros

Very good inventory management, time tracking Numerous customizable reports Supports projects, payroll, and many add-ons Terrific mobile apps

Cons

The main cons of Quickbooks that It's somehow expensive

SG
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Sandy G.

Management Consulting, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Easy to Use and Excellent Information System

Reviewed 7 months ago

Excellent in terms of process and output. A bit expensive.

Pros

Setup not difficult and easy access on a day to day basis to keep track of all expenditures and income. Reports are excellent and easy to set up for your needs.

Cons

I dont like a subscription. Not practical for a business of our size and not necessary. I don't like having to log into intuit all the time either. I feel it's way too expensive for our needs, but probably fine for a larger organizations.

BS
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Belasco S.

Building Materials, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Quivk Books desktop Review

Reviewed 2 years ago

Quickbooks has helped me keep track of my account books in one place therefore reducing confusion. I have intergrated the software with my other softwares like hubspot. The software enables me send my clients more professional and easy to understand quotations. However i have had problems with their phone support team, they are not easily accessible when there is emergency on the software. In a nutshell quickbooks software is a must get especially if you want to scale your small business up.

Pros

QuickBooks has a variety of features that supports small and medium businesses and it allows up to 25 users. The software can intergrate with more than 500 business apps and softwares. QuickBooks has a friendly user interface which makes it easy to navigate through its dashboard. QuickBooks gives a 30 day free trial version which gives you a test drive of the software before deciding to subscribe. Enables you to keep all your books of accounts in one place.

Cons

The price has been increasing throughout the years. Less automated as compared to online version which takes more time. Their phone support is not efficient and sometimes they do not assist by phone hence forced to migrate to online version which facilitate a quick live bookkeeping. Does not facilitate split transactions and auto sales report hence need to migrate from desktop to online version.

GM
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Gary M K.

Hospital & Health Care, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Using QUICKBOOKS since 2014

Reviewed 6 years ago

Overall, the software works very well, the tech support is excellent and the pricing is fair and reasonable. They offer credit card proceasing and employee direct deposit. We don't write checks any longer and that is a great savings in itself. Purchase it, take a few classes to learn the software program flow (it makes it easier to understand) and you won't be sorry. An excellent product for any business that has accounts receivable's and employee payroll. You can even do you monthly and quarterly taxes too!

Pros

QB has excellent customer support. Even tho the support is base in India about 99% of the tech's are understandable and should you have trouble they allow you to ask for another tech without being offended. We use the P/R and A/R modules and they are easy to follow and understand if you have basic computer knowledge and finance knowledge help as well. But tech support is always their to help you with any issue.

Cons

They give you the ability to create far too many reports.

Vendor response

Hi there, Gary. Thank you for your review, and your long-time loyalty to QuickBooks. I'm delighted to read our software is helping you manage the finances for Nancy Kissick's Professional Nursing Serbs. While we have customer assistance all over the world and U.S, just like our customer base, I'm here to ensure you know about all the support channels available to you. As an alternative to calling...

JL
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Julie L.

Mental Health Care, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy but Incomplete, Still Usually the Best Option

Reviewed 4 years ago

QuickBooks is really all there is in a lot of ways, with so much of the market share, they don't have to be REALLY good, just work. It's too bad because it's overall a solid product as long as you choose the traditional PC version that requires either one user or a server. I have been using QuickBooks for 20+ years and while I have also had the pleasure of other software, this is the one I am always most comfortable in. That said, it'd do from a big upgrade of it's online and Mac version.

Pros

QuickBooks desktop for PC is the simplest option for most businesses, it has all the features that you need for small- medium sized businesses and for the most part, it's a great option. It is easy to change things when you make mistakes (see cons) and it has robust reporting for an inexpensive program. The system is so widely used, most folks know how to operate it and it's incredibly easy to train if not. It's an accounting system but really only for those who need ease over data integrity.

Cons

Oh QuickBooks, your online version is terrible, your Mac version is also sub-par and your customer service really leaves so much to be desired. Never ever use Intuit payroll. When the file size gets too big, without any warning, things get wonky, numbers will flash up and then change while doing the bank rec, your 'Search' function sucks but ironically, 'Find' works great. You let me change my transactions by warning me it's not a good idea but hey, I'm a rebel. The lack of system integrity (ability to change and/or delete closed transactions) is a real auditor's bane. Still, you're the best value so we keep you around and you work most of the time for what we need.

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Jeffrey D K.

Law Practice,

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Dynamic reporting and comprehensive insights into business productivity

Reviewed 6 years ago

Ease of use and great insights into my business.

Pros

I've been an avid quickbooks user for years. They ease of use, dynamic reporting and ability to customize reports are awesome. I also really like the ability to download data directly from my bank to the software and clear checks. The desktop version is still a great value when compared to the online version and offers far more functionality, but buyer beware-- many functions will time out if you don't continuously upgrade to newer versions.

Cons

Nickel and Dime functionality-- Software has a number of "optional" features which require additional fees. It continuously nags the user in an attempt to upsell these items. My prior bank charged an additional fee for online data downloads, but my current bank (Capital One) does not. I think that this is bank to bank specific, but would greatly enhance the user experience if it was offered at...

Vendor response

Thanks for leaving a review, Jeffrey. We love hearing about how we can improve, and I'll ensure each of the issues you mentioned are addressed. We offer add-on features optionally so you have more control over your billing details. Added functionalities may cost extra, but you can opt in or out at any time. Payroll and Online Banking are prime examples. Since you mentioned pricing for the latter,...

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Alicia D.

Machinery, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Software Glitch since 2023 Version still not resolved, unable to send statements

Reviewed 4 months ago
Pros

Today, Nothing! I am fed up with wasting time on a problem they could have easily fixed.

Cons

They have been made aware by numerous customers that after the upgrade to 2023 software we are no longer able to send statements. They stated they "turned off" the customer sort function, so you can no longer choose to generate statements for only customers with a balance. It will generate a statement for EVERY single customer you have, IF you have less than 4500, EVERY time. If , like us, you have...

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Verified reviewer

Accounting, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Intuit is profiteering with their new subscription model

Reviewed a year ago

It will take decades for their online products to catch up with their desktop software, and even then the desktop software will run much more smoothly due to their inability to maintain and set parameters to the local software used to access their product (web browsers) and the users ability to invest in the hardware stack to ensure the most seemless experience which often times for advanced users is highly system intensive.AccountEdge seems like one of the best options to suggest to clients moving forward. Here's to the a smooth transition for fellow users.

Pros

As a 10+yr user, we were ready to pay the three year price today which apparently is $1.3K/yr now, technically $3.9K/3yrs (assuming they don't rasie the price again) for their new subscription model since they're refusing to offer even the most basic technical updates or even access to the downloaded desktop software after "subscription" ends.

Cons

The price is up from $549 just over three years ago, effectively raising the price 609%. This could easily be seen as profiteering and hopefully Intuit QuickBooks is faced with a large enough class action lawsuit to bring the executives back down to earth. The most unfortunate part for Intuit QuickBooks is that once clients leave it will be near impossible to bring them back. Based on the feedback I've been reading, this could be a real lesson for the price elasticity of demand, it's tempting to short the stock.

NB
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Noam B.

Media Production, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Accounting Software with Advanced Features

Reviewed a year ago

QuickBooks Desktop Enterprise is an extremely powerful accounting software that provides a comprehensive range of features. I found it to be highly customizable to meet my needs and the intuitive interface makes it easy to use. The only downside is that the software can be a bit expensive and requires a steep learning curve.

Pros

QuickBooks Desktop Enterprise is an excellent accounting software that offers a comprehensive range of features that are designed to help streamline accounting processes. It has an intuitive interface and provides a secure platform for managing finances. The software also offers a wide range of reporting options and is highly customizable to meet the needs of any organization.

Cons

The software is a bit complex to use and requires a steep learning curve. Additionally, the software is quite expensive so it may not be the best option for small businesses or those on a tight budget.

BC
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Betul C.

Hospital & Health Care, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Accounting Solution: QuickBooks Desktop Enterprise Review

Reviewed 2 years ago

Overall, QuickBooks Desktop Enterprise is a powerful and comprehensive accounting solution that offers a wide range of features to help businesses manage their finances effectively. While it can be quite expensive, the software is well-suited for businesses with complex financial needs.

Pros

QuickBooks Desktop Enterprise is a robust and comprehensive accounting software that offers a wide range of features to help businesses manage their finances effectively. It has a user-friendly interface that makes it easy to navigate, and the software is highly customizable, which allows users to tailor it to their specific needs. Additionally, the software is well-suited for businesses with complex financial needs, such as inventory management and job costing.

Cons

One downside to QuickBooks Desktop Enterprise is that it can be quite expensive for small businesses, especially when compared to other accounting software options on the market. Additionally, the software does not have a cloud-based option, which can be a limitation for businesses that need to access their financial information remotely.

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Angelo D.

Internet, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An Impressive Accounting Software for Businesses

Reviewed 2 years ago

I've been using QuickBooks Desktop Enterprise for a few years now and it has been a great tool for managing my business. The software is easy to use and understand and has plenty of features that make accounting easier. However, the cost can be a bit prohibitive for some businesses.

Pros

QuickBooks Desktop Enterprise is an incredibly powerful accounting software with a wide range of features and capabilities. It is easy to use and understand, making it a great solution for businesses of all sizes. The ability to customize the software to meet the needs of individual businesses makes it an excellent choice for businesses looking for an accounting solution.

Cons

Although QuickBooks Desktop Enterprise is an excellent choice for businesses, it can be quite expensive. Additionally, the software requires a certain level of knowledge and understanding to operate effectively.

CS
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Carolyn S.

Veterinary, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Mount Carmel Animal Hospital

Reviewed 2 years ago

Overall, Quickbooks is an amazing program. As someone who had no training in bookkeeping or business, it was very easy to navigate and utilize fairly quickly. The system is ultimately error proof, which is incredibly reassuring for someone who had no experience when starting out.

Pros

Quickbooks is very user friendly and easy to navigate while being incredibly detailed and accurate. Coming from a veterinary background with not training in bookkeeping or accounting, I was able to utilize the software with minimal training. The way the software is designed, it is virtually impossible for errors to go unnoticed. There are multiple checks systems in place to ensure everything is accurate and correctly accounted for.

Cons

Having multiple users can become a bit expensive. Remote access is also more difficult, requiring a third party to manage remote access. Quickbooks Online offers easy remote access, however, we found that the desktop version was better suited for our needs overall.

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Verified reviewer

E-Learning, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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QuickBooks is Quick and Easy! (I would definitely recommend it!)

Reviewed 2 years ago

This has been a game-changer is organizing my receipts!

Pros

I use QuickBooks for my two self-employed businesses and really love it. The first thing that I really like about QuickBooks is that it integrates with other softwares that I use. It is a part of the Intuit suite of softwares including Mint and TurboTax, and it also works with Square. The software has a user-friendly interface. I like that you can upload pictures of your receipts and attach them to...

Cons

The hardest part about Quickbooks is just getting into the habit of reconciling your books. I do this myself, but you can hire a book-keeper to do it for you. They have a list of local Quickbook savvy bookkeepers in your area.

AC
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Amanda C.

Individual & Family Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Love everything QuickBooks offers

Reviewed 2 years ago

Our experience has always been exceptional with this company. We have never had any issues up until recently with the bank statements not automatically downloading. However, I don't know if that's our bank or the software itself, so I can not hold that against the software. Other than the recent price change, everything about the software has been perfect. We love all the features and everything it does- the reporting, the reminders for when to send payroll and forms / fees to the government, the organization, breakdowns, the ease it gives our accountant, the option to add additional classes if and when you add additional locations etc. All the features are great!

Pros

I absolutely love everything Quickbooks has to offer. It is extremely easy to learn and very user friendly. It does everything you need an accounting software to do for your business, and more. We have been using it for almost 12 years now and it has worked perfectly for all of our business needs. It's simple to learn, and has help topics that are easy to follow and figure out when we need assistance.

Cons

We have never had any issues with the software itself, but after using it for almost 12 years, they have completely changed their pricing structure this year. Our price is going to more than triple this year for the same services we've always been using. I feel that the price has always been very reasonable, up until this year when they completely restructured it. It is the only reason we are considering looking for a different software. I completely understand the need to increase rates, but to more than triple what we've always paid seems very excessive and is a significant cost for a small business. The least the company could do is offer a discount for its loyal users who have been with them for many years. (We use QuickBooks and the payroll features)

cb
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chamir b.

Financial Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Quikbooks is easy to setup and easy to start up.

Reviewed 2 years ago

Overall Quickbooks Desktop is a great program, it's a complete accounting software for manny businesses that can grow with your business. It provides all the tools your business needs, yet is easy to use. I can organize my bookkeeping, manage inventory, track sales, and even run payroll at a fraction of the cost. QuickBooks Enterprise saved me thousands of dollars a year compared to similar solutions. Powerful and flexible.

Pros

Simple coordination with other application/Software and makes invoicing simple and powerful relying upon your arrangement. QuickBooks is amazing Software and obliges an extremely wide scope of organizations. In particular it offers incredible technical support (On premise, Calls, Email and, surprisingly, Remote Support), another advantage is all around addressed documentation, and online assistance/Forums.

Cons

It is only accessible on your deskto, you can not acces it on the web. In this manner, it is very troublesome especially when everything these days must be gotten to remotely.

MB
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Mevasoa Benjaniaina R.

Business Supplies and Equipment, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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QuickBooks Desktop Enterprise Review

Reviewed 2 years ago

Anybody in any way shape or form associated with independent venture bookkeeping realizes the name Intuit and its revered QuickBooks stage. However it started zeroing in its showcasing on a cloud-situated rendition, named Intuit QuickBooks Online, where it's confronting intense contest, Intuit stays an unbelievably solid brand and even games the midrange partner we're auditing here, called QuickBooks...

Pros

Simple to-explore process menus. Recognizable (UI) for current QuickBooks clients. Tremendous client local area. Basic structures and report customization. Enormous number of standard and contributed reports. Brilliant import capacities. Brilliant joining with Sales and Purchasing.

Cons

Offers possibly Average Costing whenever obtained without Advanced Inventory include. No Economic Order Capabilities. Fundamental Low Inventory alerts. Versatile up to 30 clients. Exclusive information base. No evident focal documentation. Versatile access just with an extra help.

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Verified reviewer

Telecommunications, 5,001-10,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Quickly impressive!

Reviewed 3 years ago

To summarise its an incredibly attractive & useful product, both for sole traders and Limited companies. It's great value for money and can save a huge amount of time and headaches. This is particularly evident when you consider it as an interest in something that will without a doubt save you time, and may even lessen or cut your bookkeeper expenses totally. In view of that, I've have no problems in suggesting Quickbooks. Start with the 30-day trial to completely evaluate whether or not it meets your specific needs.

Pros

First and foremost, keep in mind that this is a product with a long history. The parent organization, Intuit has been creating expense and bookkeeping programming beginning around 1983. They are a US organization however adjusted Quickbooks for the UK market and duty framework in 2014. Quickbooks is one of the main bookkeeping programming arrangements with more than 624,000 endorsers in 2014 (a figure...

Cons

Nothing is perfect and to guarantee a decent Quickbooks review it's vital that you're aware of the disadvantages too. Right off the bat, similar to any product, it's somewhat flawed. There are some reviews on Trustpilot surveys of individuals encountering technical issues. Regardless of whether that is with connecting bank accounts or individuals simply doing something wrong. However it's frustrating...

YP
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Yelena P.

Mechanical or Industrial Engineering, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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QuickBooks for Succu

Reviewed 3 years ago

Easy to follow instructions, many features to run your business smooy

Pros

QuickBooks is a great software for anyone. It’s easy to use and you are not required to be an account to use it. It’s also compared to other softwares fairly cheap

Cons

Some critical fields are missing but you can always buy additional add-on. Annual fees are also a con but it’s not too expensive.

Vendor response

Thank you so much for taking a moment to leave a review, Yelena! We're so glad to hear that QuickBooks Desktop is working seamlessly for you so far. Yes, you're exactly right! QuickBooks Desktop can integrate with several different 3rd party Apps/programs that offer additional features that may be helpful for what you're needing. To take a look at what's available, you can visit: https://desktop.apps.com/home If you need anything else or have any other questions, please feel free to get in touch with our QuickBooks Desktop Support using the (?) Help icon in-product! All the best! -Faith, The QuickBooks Team

GC
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Golden C.

Food & Beverages, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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QuickBooks Desktop Enterprise is the best Accounting Software solution. Simply the Best!

Reviewed 3 years ago

QuickBooks Desktop Enterprise has advanced inventory systems and reporting, it allows me to rebill individual job costs and it has got a very well coordinated option for payroll allocation. I simply need to run payroll function for me to manage my employees' compensation and company taxes. For me this software is still the best despite some of its shortcomings. I would still recommend it all day long.

Pros

The compatibility of QuickBooks Desktop with other third party clients is very critical. I can link it with my banks and other applications and it works perfectly well. This software is user friendly and its interface is another notable advantage. This software allows me to manage all my clients' accounts and be able to produce financial reports as they are required. Its customizable features brings with it great value. I usually customize my clients' invoices and billing documents. Its out of the box features allows us to carry out our daily and weekly accounting tasks with ease. This software supports very complex accounting.

Cons

The QuickBooks Desktop Enterprise has a steep learning curve. I took a great deal of time when I was training my workmates. The items I no longer use in the inventory list should be deleted instead of being made inactive. I need them deleted. This software has to be fine tuned to remove bugs when I am creating multiple company accounts profiles. They may need to add bar code scanning function.

VN
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Veronica N.

Wholesale, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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A powerful tool for accounting and bookkeping

Reviewed 3 years ago

The software meets the expectations overall it is probably too expensive considering you have to hire an IT guy to set up and keep it up after updates and new featuring

Pros

Quickbooks honors its name by making easy the everyday bookkeeping work, is easy to use for most people even those without any accounting background. Invoicing, receive payments, pay bills and bank reconciliation are my favorite features.

Cons

I do not like the accounts receivable module, I think there's is a lot of automation missing and also is not friendly at all to send all the information you need to send to your customers (Statements and Invoices related) in one perfect email. Also, I do not like the updates, because every single update means to stop working for at least half a day. I really hate you don't have same features you have in the online version and also that you cannot switch properly from online to desktop and vice versa

ED
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Emerson D.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Quickbooks is the gold standard

Reviewed 3 years ago

Quickbooks has become an indispensable element of my business, and I'm still using it after 11 years. It simplifies payroll, AP, AR and anything else my accountant would charge me to do.

Pros

Quickbooks has very intuitive accounting functionality for a novice to learn from. While it's possible to make some mistakes as a rookie, their software support has always been very knowledgeable and quick to help us. The baked-in functionalities that interact with your bank, your accountant and countless other applications are hard to overlook. Overall, it's a great product at an affordable price.

Cons

Some of the default invoice settings take some work to customize. Also, sending invoices one at a time is a bit cumbersome once you start doing dozens of daily invoices. Further, there are programs that offer a better breadcrumb trail to find user changes.

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Andrew K.

Internet, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great Value for the Price

Reviewed 3 years ago

Overall, my company has been happy with our switch to QuickBooks. We previously used Netsuite for our accounting software, but the subscription fees were outrageous and the features were difficult to manage and execute. QuickBooks offers what we need for a very reasonable price on a user-friendly format. I would definitely recommend this to small businesses who do not need a lot of advanced functionality.

Pros

The QuickBooks software is very affordable with lots of good out-of-box features. AR and AP functions are very easy to use for novice users of the software. There are a lot of templated reports that are very helpful for weekly and monthly accounting tasks (Payroll, Vendor Payments, Sales, etc.). The software also allows you to add on a variety of additional features through plug-ins, which you can access for a nominal monthly fee. For example, the BIll.com integration is excellent for paying your vendors online, eliminating the need for mailing out checks each month.

Cons

The biggest issue with QuickBooks is their customer service department. Whenever we have issues that cannot be resolved by an internal administrator, it takes days and sometimes weeks before an Intuit rep returns our messages. We've been using the software a little over a year and have already been passed around to several different account reps. At one point, their response time was so poor I had to request a different rep. The other thing I find cumbersome with the software is the sales reporting. While the templates are helpful, I often end up with a lot of superfluous information, and the reports are not very malleable, even once exported to Xcel. This is an area I feel could be greatly improved with minimal effort from Intuit.

VB
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Van B.

Nonprofit Organization Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Gets the job done

Reviewed 4 years ago

Overall, it's good. Based on the reporting and payroll functionality, I would recommend it to my colleagues, but I would also recommend they check out other options. There is lots of software out there, and I think the QB app is pretty weak, and it's likely you could find something that may be better. I also would strongly recommend studying the basics of accounting before you starting your account.

Pros

The reporting function, and the ability to integrate payroll (especially full service) is what makes this product for me. Full service payroll will file my tax forms, auto mail out W2s, and make 1099s fairly easy. I do have a state specific tax that my full service doesn't cover, requiring me to manually print and mail with a check, which can be a bit of a pain.. but it does make me appreciate how much time the other payroll automation has saved me. If you structure your system right, the reporting function is very powerful. Unfortunately, not a lot of people have the foresight going into the software on how to appropriately structure things, so I'd recommend planning out your books with an accountant before hand.

Cons

The customer service is terrible. I usually get forwarded from person to person because I'm in the "wrong department," but I know it's because the person just doesn't know the answer. I do have an accounting degree, so I expect to be more knowledgeable about certain aspects of the system when I call in, but, usually my phone calls are to resolve a software bug or issue. I also think they made a...