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Square Point of Sale Logo

iPad & Android point of sale (POS) system

Table of Contents

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Square Point of Sale - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Square Point of Sale overview

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Based on 3027 verified user reviews

What is Square Point of Sale?

Square Point of Sale is a payment processing program offering key features such as payment processing, data security, electronic and mobile payments, point of sale functionality, and online payments, among others.

Who uses Square Point of Sale?

Reviews for Square Point of Sale come from a wide variety of industries, including retail (12% of reviewers), health, wellness and fitness (8%), and food & beverages (6%). The most frequent use case for Square Point of Sale cited by reviewers is payment processing (67% of reviewers).

What do users say about Square Point of Sale pricing?

Most users consider Square Point of Sale to offer strong value for money, with affordable, transparent pricing and low-cost hardware options. However, some reviewers say costs increase with transaction fees, hardware upgrades, and add-ons as businesses grow.

What are the most popular integrations for Square Point of Sale?

The Square Point of Sale integrations most frequently cited by reviewers are: QuickBooks Online (an accounting product rated 4.6 out of 5 for its integration with Square Point of Sale) and Wix (a website builder product, 4.6).

Starting price

49 /
per month

Alternatives

with better value for money


Pros & Cons

Fee Transaction

Card Payment

Sale Management

Bank Account Management

Ease of Use

Unreliable card reader performance

Square Point of Sale’s user interface

Ease of use rating:

Square Point of Sale pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(62)
3-4(740)
5(2,225)

What do users say about Square Point of Sale?

Square Point of Sale is a payment processing program offering key features such as payment processing, data security, electronic and mobile payments, point of sale functionality, and online payments, among others.

Select to learn more


Who uses Square Point of Sale?

Based on 3,027 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Retail
Arts and Crafts
Health, Wellness and Fitness
Construction
Others

Use cases

Payment Processing
Point of Sale
Billing and Invoicing
Online Ordering
Retail POS System

Square Point of Sale's key features

GetApp's analysis of 528 verified user reviews collected between July 2021 and September 2024 identifies Square Point of Sale' most critical features and summarizes user sentiment about those features.

Payment processing

Reviewers appreciate Square Point of Sale's payment processing capabilities, highlighting its ease of use and flexibility in accepting various payment types, including credit cards, debit cards, and cash. They report the system's reliability, even in areas with spotty phone service, and value the quick transaction confirmations. Users also mention the convenience of instant transfers for a small fee. However, some note issues with delayed funds for large transactions and occasional online payment problems. Of the 378 Square Point of Sale users who gave detailed accounts of their use of Payment Processing, 98% rated this feature as important or highly important.

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“This has allowed our PTO to quickly collect online and POS payments at events and after a slight learning curve, it is relatively easy to maintain.”
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Stephanie E.

Secretary

“The only issue that I have is the delivery option is unremovable. When you accept a payment, you have to go into the system and select delivered.”
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Justin W.

Owner Operator

“I didn't like the integration and confusion of tipping in regards to multi-card payments and other technical formalities of the service.”
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Mack B.

Digital coordinator

“Online terminal means that I can easily send payment links and if for some reason there is an issue with one way of doing it, Square gives me more options and it’s great.”
AM

Anna M.

Owner, designer, webdeveloper


Data security

Users report that Square Point of Sale offers robust data security, with encryption and tokenization to protect sensitive information. They appreciate the verification processes via email or text and the ability to set access codes. Reviewers feel confident in the system's ability to prevent fraud and data breaches, ensuring both their business and customer information remain secure. Some users mention occasional issues with receiving notifications for transactions made with shared cards. Of the 204 Square Point of Sale users who gave detailed accounts of their use of Data Security, 97% rated this feature as important or highly important.


Electronic payments

Reviewers indicate that Square Point of Sale simplifies electronic payments, making it easy to accept credit and debit cards both online and in-person. They appreciate the system's speed and convenience, especially for businesses with high volumes of electronic transactions. Users also value the ability to send invoices and payment links via email or text. However, some mention occasional issues with online payment processing and compatibility with certain devices. Of the 115 Square Point of Sale users who gave detailed accounts of their use of Electronic Payments, 97% rated this feature as important or highly important.


Mobile payments

Users report that Square Point of Sale's mobile payments feature is essential for businesses on the go. They appreciate the ability to process payments using smartphones and tablets, with or without internet access. Reviewers highlight the convenience of the mobile card reader and the system's reliability in various environments. They also value the option to save customer card information for future transactions. Some users note occasional issues with the mobile app's stability. Of the 147 Square Point of Sale users who gave detailed accounts of their use of Mobile Payments, 96% rated this feature as important or highly important.


Point of sale (pos)

Reviewers feel that Square Point of Sale is a versatile and user-friendly system for managing sales transactions, inventory, and customer information. They appreciate the portability of the system, allowing them to process payments anywhere using mobile devices. Users highlight the customizable checkout screens and the ability to send receipts via email or text. Some mention occasional connectivity issues and the need to remove phone cases to use the POS device. Of the 92 Square Point of Sale users who gave detailed accounts of their use of Point of Sale (POS), 93% rated this feature as important or highly important.


Online payments

Reviewers highlight the convenience of Square Point of Sale's online payments feature, allowing businesses to send invoices and payment links easily. They appreciate the system's ability to process payments quickly and securely, enhancing the customer experience. Users also value the integration with websites and CRM systems for seamless financial management. However, some mention issues with specific platforms and the need for better compatibility with certain web providers. Of the 193 Square Point of Sale users who gave detailed accounts of their use of Online Payments, 89% rated this feature as important or highly important.


All Square Point of Sale features

Features rating:

Access controls/permissions
Accounting
Accounting integration
Activity dashboard
Alerts/Notifications
API
Barcode/Ticket scanning
Billing & invoicing
Cash management
Clock in/out
Commission management
Contact database
Contact management
Credit card processing
CRM
Custom cake orders
Customer accounts
Customer database
Customer history
Customer management
Customizable branding
Customizable invoices
Customizable reports
Customizable templates
Data import/export
Data synchronization
Delivery management
Device enrollment
Discount management
Document storage
eCommerce management
Electronic signature
Email marketing
Employee management
For bakeries
For bars/clubs
For ipad devices
For liquor stores
For restaurants
For retail
Fraud detection
Gift card management
Inventory control
Inventory management
Inventory tracking
Invoice creation
Invoice history
Invoice management
Invoice processing
Item management
Labor cost calculator
Layaway management
Loyalty program
Menu builder
Mobile access
Mobile app
Multi-Location
Offline access
Online invoicing
Online ordering
Order entry
Ordering automation
Order management
Partial payments
PCI compliance
Point of sale (pos) integration
Price/Margin management
Pricing management
Projections
Promotions management
QR codes
Quotes/Estimates
Real-Time data
Real-Time reporting
Real-Time updates
Receipt management
Recurring invoicing
Recurring/Subscription billing
Reminders
Remote access/control
Reporting/Analytics
Restaurant pos
Retail inventory management
Retail pos
Returns management
Sales history
Sales reports
Sales tax management
Sales trend analysis
Search/Filter
Security management
Separate checks
SMS marketing
Split checks
Stock management
Table management
Tax calculation
Third-Party integrations
Time Clock
Tips management
Transaction history

Square Point of Sale alternatives

Square Point of Sale logo

Starting from

49

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
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PayPal logo

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0.09

Free trial
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Stripe logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
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Customer Support
Epos Now logo
visit website

Starting from

349

One-time payment

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Square Point of Sale pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Square Free

0.00

Features included:

  • Tap, dip, or swipe processing fee: 2.6% + 15¢
  • Online processing fee: 3.3% + 30¢
  • POS app for any payment
  • Online site
  • Item library
  • Invoicing
  • Booking
  • Checking and savings accounts

Square Plus

49

Per month

Features included:

  • Tap, dip, or swipe processing fee: 2.5% + 15¢
  • Online processing fee: 2.9% + 30¢
  • Everything in Square Free
  • POS features for every industry
  • Lower processing fees
  • Loyalty rewards program
  • Email and text message marketing
  • Staff management

Square Premium

149

Per month

Features included:

  • Tap, dip, or swipe processing fee: 2.4% + 15¢
  • Online processing fee: 2.9% + 30¢
  • Everything in Square Plus
  • 24/7 priority support
  • Advanced reporting
  • Lowest processing fees
  • More text message marketing
  • No gift card load fees

User opinions about Square Point of Sale price and value

Value for money rating:

To see what individual users think of Square Point of Sale's price and value, check out the review snippets below.

“It offers a debit card tied to the account, that allows me to have instant access to funds, and if I use the transfer option, it takes one day to reach my bank account, or instant for another fee.”
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Chris L.

Operations

“This has allowed our PTO to quickly collect online and POS payments at events and after a slight learning curve, it is relatively easy to maintain.”
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Stephanie E.

Secretary

Square Point of Sale integrations (21)

Integrations rated by users

We looked at 3,027 user reviews to identify which products are mentioned as Square Point of Sale integrations and how users feel about them.

Integration rating: 4.7 (35)

All of our invoicing is shared between the two programs.

I haven't at the moment.

JH

Jay H.

Chief Strategy Officer

1/2
Wix logo
Wix

Integration rating: 4.6 (15)

Integration rating: 4.4 (11)

Integration with WooCommerce is important because it allows flexible payment options in online stores. It works well with PayPal and supports different types of businesses. It also gives more control over how payments are set up.

Easy integration across the platform

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Hana Ř.

Leader of Inventory

1/2

Integration rating: 5.0 (7)

It did not have a good impact with my customers

Fa

Fary a.

Home Cleaning Services

Integration rating: 5.0 (6)

Scheduled clients are added automatically to MailChimp.

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Stuart M.

Head Teacher

Integration rating: 4.3 (6)

Shopventory acted as thus master of inventory between our BigCommerce Website and Square POS, the intention being not to oversell in the store or online. Shopventory also provided us with better reporting that Square POS.

PJ

Paul J.

eCommerce & IT Manager

Square Point of Sale customer support

What do users say about Square Point of Sale customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Square Point of Sale customer support.

A handful of users praise Square's customer support for being responsive, friendly, and quick to resolve issues when contacted.

Multiple users appreciate having several ways to reach support, including phone, email, and online portals, making help accessible.

A number of users report difficulty reaching customer service, citing long wait times and challenges finding contact information.

Multiple users mention inconsistent support quality, with some experiencing slow responses or limited help for technical problems.

Support options

Email/help desk
Phone support
Knowledge base
Faqs/forum
Chat

Training options

Live online
Webinars
Documentation
Videos

To see what individual users say about Square Point of Sale's customer support, check out the review snippets below.

“I didn't have a lot of time to set up the system before using it and Square's customer service was extremely helpful.”

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Stephanie S.

Owner

“Customer Service is amazing, and the help I have received when I needed help while in the process of helping a customer.”

KM

Kristina M.

Owner

“At first I assumed it was just part of the process and it would be refunded to my account. When it didn’t happen I contacted customer service.”

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John D.

President

Square Point of Sale FAQs

Q. What is Square Point of Sale used for?

Square Point of Sale is a cloud-based POS system compatible with iOS and Android devices, as well as Square’s proprietary hardware. The platform supports management of customers, transactions, inventory, invoicing, and payments, and includes tools for handling customer loyalty programs, marketing, employee management, and payroll. Payment acceptance is facilitated through magstripe, chip, and contactless card readers, supporting debit and credit cards, Google Pay, and Apple Pay. Square Virtual Terminal allows merchants to process payments via computer by manually entering card details, eliminating the need for a physical card reader. The solution enables businesses to conduct sales in various environments, including in-person, online, over the phone, or on the go. Merchants can integrate a synchronized online store, sell through social media platforms such as Instagram and Facebook, and provide options for curbside pickup, local delivery, and shipping. The customer directory records preferences and feedback with each transaction, automatically building customer profiles. This information can be used to review purchase histories, segment customers for targeted email campaigns, and personalize communications. Square Point of Sale offers tools for monitoring business performance through the Square Dashboard and integrated sales reports, accessible from any device. Merchants can view real-time sales data by location, track transactions and deposits, and manage inventory remotely. Inventory can be imported, edited, and exported, with daily alerts for low or out-of-stock items. All features are integrated within the POS system to streamline operations.

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